"You finish the course and there's no job at the end of it." "You'd never worked in construction, according to your file." "No, I never worked in construction." "I'm just saying, you need to let people know." "Tell them." "Don't send them on a course if you know it leads nowhere." "You can't mess with people." "Treat them right." "See what I mean?" "Here I am for what feels like the zillionth time and..." "To be honest, training as a crane operator, with your background," "I wouldn't recommend it." "Sure, but I've done it now." "Right, we have to make do." "I did it..." "With no experience on the ground, they won't hire you for the crane." "Nobody told us." "Nobody tells you that!" "So we end up" "Out of a group of 15, 13 had never set foot on a construction site in their lives." "For them, it was pointless." "Either you tell people it's pointless or you send them on a course that serves a purpose." "To be honest, you should have been told that before." "Now there's no going back on it." "Now I think we need to try another approach." "I guess you've tried firms looking for crane operators and contacted local construction companies." "I've wasted four months." "Doing the training, sending out resumes." "A waste of four months." " I have to say" " Go ahead." "The aim now is to focus on looking for a job." "I mean, you did a course that" "In nine months, my benefit's down to €500 a month." "How do I get by on €500?" "The bills and everything I owe?" "How can I live on €500?" "In nine months, in no time." "Look, what we can do is work on your resume, list the firms you can call" "For a start." "Starting over, you mean." "To some extentl I won't lie to you" "So all I did was pointless." "I'd say that the training course perhaps wasn't a good idea." "Perhaps?" "Perhaps somebody should have said." "Mrs. Rouault or someone." "Nobody said!" "You send people" "It's bullshit." "You're conning people." "Conning them." "Not personally." "Sure, we get paid while we're on the course, but everybody makes money out of it." "The instructor and whoever." "Bottom line, no job." " A waste of my time." " This particular course..." "Clearly it's not a course for everybody." "We have courses better suited to people like you" "Such as?" "For example, training as a warehouse clerk and forklift operator." "It involves another course because forklifts" "Yes, but if I train as a warehouse clerk, only to be told I can't work as a warehouse clerk without experience on some machine or other that moves stuff, so they can't hire us." "It's pointless." "Fifteen months of this!" "Afterwards, the trouble is, employers recruit their staff, not us." "We try to adapt the courses to the employment market, but to be honest" "I'm not the first guy sent to train to work a crane." "I was with 15 others." "Thirteen of us had never set foot on a construction site, so it was no use to us." "I'm not the first!" "THE MEASURE OF A MAN" "I'll do the rest later." "Eat that while it's hot." "Can I have the salt, please?" "Go easy." "Enjoy!" "You know, a glass of water like that, an empty glass." "See, my glass is empty." "How many drops of water can you put in an empty glass?" "Drops of water or drop of water?" "You know how many drops of water you can put in an empty glass?" "No." "Sprinkling like that?" "The answer's lots." "Lots!" "Lots of drops." "No." " Is this a riddle?" " Yes." "Put drops of water in an empty glass?" "Is that right?" "Put it out in the rain?" "I've got it." "Zero." "Zero in an empty glass." "A friend told me it today." "At school." " I said zero." " No." "He's totally lost me." "How many drops" " How many?" " Yes." "How many drops can you put in an empty glass?" "Just one." "After that, it's not empty." "Right!" "It turns out, in reports seen by the staff committee, that the firm was perfectly viable, so losing our jobs through downsizing can be contested." "You have those reports?" "You can prove it?" "Absolutely." "The staff advisory committee carried out audits that are quite clear." "It made no sense economically." "The firm was profitable." "The audits and reports were passed to our lawyers." "The audits commissioned by the committee and by the management." "The lawyers say that even the management's reports, on some points, support our case." "It's a big advantage." "If I may say so, without judging anyone," "I know you" "You're better informed about all this than me, but I" "Hear me out." "Sure, but you're no less" "No, I just get the feeling I'm going around in circles." "It's time to move on." "I don't know if this serves any purpose." "You have to admit..." "That's why I'm..." "Move on in what way?" "I'm tired of it." "Tired of it." " We've had enough." " Exactly." "So have we." "I'm done with Perrin." "I've had it up to here." "Thierry's right." " It pisses me off too." " Same for all of us." "I copped it as bad as you." "I had a job too, I lost it too, and I went through hell too." "The best closure we can hope for is to get convictions for the scumbags who dropped us in it." "The way I see it, it's the best idea." "I'm just saying, personally, I want to move on now." "You understand?" "I'd understand if you'd found a job." "You're out of a job." "You haven't won the lottery." "Taking it to court won't eat up your life." "Come on, I'm looking for work." " We all are." " No kidding." "But a court case doesn't mean you can't keep looking" "It's got nothing to do with time or money, even if you could use your energy for other things." "But what I'm trying to say is, mentally, it was a huge blow, I took a big hit." "It's enough losing my job." "Perrin, now, I'm sick of it." "Getting involved in- Just a minute." "Getting involved in a lawsuit means going through it all again." "I'm not scared." "I never dodged a fight." "We're not saying that." " I was on the frontline." " Of course you were." " That's why" " When we had the sit-in, I was there." "Honestly, guys, the way I see it, we need to get together tomorrow 700" "Tomorrow or whenever we decide." " We get together 750 guys" " If they all come." "Don't be so negative." "You have to respect the result of the struggle." "Let me put it another way." "I won't turn my back on 750 guys." "I want to help people by seeing this through." "I want us to do what we always said." "Keep giving them shit, make them pay up and get them convicted." "That's all I want." "Period." "I haven't changed my mind, that's all." "Don't go saying..." "We all get to choose." "In my case, if only for my mental health," "I prefer to draw a line and move on." "Can you get your head around that?" "Does that make me a coward?" "Hello." "Sorry." "No problem." "You must be Mr. Taugourdeau?" "Firstly, I'd like to thank you for agreeing to do this interview on Skype." "You're welcome." "Well then, we're looking for machine tools operators." "The job center sent your name." "First, tell me what machines you worked on." "I've worked on Cornwells, when I started out, and then on the Kieran." "And was the HMI version 7 or 8?" "Version 7." "We were on version 7 when the factory closed, so I never tried out version 8." "You never thought you should train up on version 8 while you were" "Sure, absolutely." "I mean, I know there are differences." "It's an integrated system running on Profibus." "It's tricky to get access to the technical documents when you're not on the machines." "And I only worked with version 7." "But I think I'll pick it up very easily." "Okay." "There's one important point we need to cover, and that is if you think you'd agree to accept a position below the one you had in your old firm." "I think so, yes." "You think so or you're sure?" "No, I'm sure." "Definitely, sure." "You understand that the pay would also be lower?" "Yes, I know." "No, that suits me fine." "Okay." "You can start right away?" "Yes." "Well, there's one other thing I should tell you." "If I may say so, without wishing to embarrass you," "I find your resume..." "How can I put it?" "You could improve the way your resume is written." "I'm not trying to lecture you." "I'm saying this for your sake." "It's important for your resume to be well written." "The way you describe yourself isn't very clear, that's all." "That's the first time anyone's said that." "Maybe I had trouble" "No, I got the feeling it was pretty clear." "Just the opposite." "I disagree." "Never mind, I'm not here to teach you how to write a resume." "Okay, look" "I'll change it." "Sorry?" "No, I was saying" "Last question, very important, can you work flexible hours?" "Yes." "I'm very flexible." "Very flexible?" "Well, then..." "That's all." "I have other applicants to see." "I think you'll have an answer in two weeks, tops." "Okay, great." "Just so I know, do you contact me or should I contact you?" "Perhaps I could call." "No, neither one nor the other." "We'll inform you by e-mail." "It's much simpler." "Just one last thing I should say, very important," "I'll be straight with you." "Your chances are very slim." "I'm not saying you have no chance." "It's nothing official." "I'm just saying you have very little chance." "It was important for me to say." " Have a great day." " Thanks, you too." "Goodbye, sir." "One, two, three, four." "Keep in time, not too fast." "That's right, back step on one." "Just after four, back step." "The other foot stays in front." "Good, the other foot in front." "Not bad at all, in terms of rhythm." "That's our basic rock-and-roll rhythm." "Every other beat is emphasized." "Wait a little, Thierry, for me to call the moves." "The lady underarm." "Gentleman underarm." "In place." "Let's go again, lady underarm, gentleman underarm." "In place." "Now let's do the turn with hands held low." "Let's go." "And again." "In place." "And again, back and forth, two turns." "Very good!" "Now we're going to wrap in, wrap out and turn." "Let's go." "Wrap in, out and turn." "Perfect, great rhythm." "Good." "Great start!" "Under now!" "That's right." "Perfect." "There you go!" "Let me just see the elasticity." "Just you and me." "I'm the lady." "To see how you're doing." "Head up." "Relax your arms." "Good." "You just need to let your arms out." "In, out, that's right." "Give us a little room to do a move." "Anything, he's leading." "Make me do a move." "Very good." "And under you go." "Again." "Sweetheart position." "Roll me out, under and travel behind me." "Very good." "Now try it again together." "Hold on." "A little wider apart." "Wait, the music tells you when to start." "Have you planned how to fund his studies?" "The good news is that accommodation is provided by the establishment." "Accommodation?" "It's not in this area?" "No, it's about 150 km away." "I see." "So accommodation costs are covered." "On the other hand, Matthieu needs a caregiver." "The cost of that isn't covered in its entirety, only partially covered by them." "And the other part by us." "By you?" "What does that represent financially?" "About 300 a month." "So €300, you need available in the next few months." " We want him to keep studying." " Of course, I totally understand." "He's fighting..." "He's your priority." "Yes, he's my priority." "Of course." "That reminds me" "I've noticed, ever since your revenue..." "Since your revenue has declined, you tend to dip into your savings to transfer money to your checking account and avoid being in the red at the end of the month." "Am I right?" "You've had unforeseen expenses to cover recently?" "No, we're careful." " You're careful?" " Yes." "Have you considered... selling your apartment... to reimburse the outstanding capital and use the money as a nest egg to cover future eventualities?" "Yes, but the answer's no." "No?" "For what reason?" "We talked it over, my wife and me..." "Firstly, there's barely five years to pay" "On the mortgage." "Yes, on the mortgage." "And it would be as if all our efforts were for nothing." "Yes, I see." "It's the only thing that belongs to us." "It would only be a situation of a temporary nature, of course." "By selling, you receive a lump sum as capital... which enables you to rent a property for less money than you spend on your mortgage payments." "And of course, when your situation stabilizes, nothing stops you from buying again." " It may not be possible." " It is." "No, if I sell now, who knows if we'll ever be able to buy?" "If we can't buy, we rent and..." "At my age, renting's a no-no." "Okay." "It's the final option." "We aren't considering it." "You've thought about it, but decided against it." "Have you also considered a situation that nobody likes to consider obviously" "What happens if you're no longer there?" "By no longer there, I mean..." "Someone passes away." "Is anything organized?" "Have you planned for that eventuality?" "I'm talking about contingency schemes or life insurance." "They involve the payment of a lump sum to your loved ones to protect them when you're gone." "I think it's an option worth considering." "When you don't have enough savings," "I think that life insurance allows you to approach the future with more serenity." "It's smart spending." "You're spending to guarantee the future of your loved ones, quite simply." "It's extra protection." "The current situation is pretty precarious." "Today, that could be the way to go to reassure yourself about the future." "Forget it." "Look, they're already here." "Hello." " My wife, Karine." " Nice to meet you." "My wife." " You've been here long?" " Fifteen minutes maybe." "Here we are, it's this one." "Careful, it's slippery here." "I'll lead the way." " It has a satellite dish?" " Yes." "The socket connects up outside?" "Yes, to the dish." "So, shelving units, a closet by the door." "This is the kitchenette and dining area." "We put in a table and four chairs, but originally it's a British mobile home, so there was a bench seat here, but it's not very practical." "We found it more convivial to have chairs here." "It's more practical too." "And they're handy for outside." "Yes, if needed." "And when you're cleaning, the chairs go on the table." "A bench seat is fixed in place." "I like it like that." "The kitchen now..." "Lots of cabinets, which is very practical." "And here..." "Drawers, small cupboards." "A cabinet under the sink." "It's not too high for you?" "We'll find her a stool." "Hot water..." "The water heater runs on natural gas." "Two tanks for heater and stove." "It has a small oven." "Isn't that cute!" "Very nice." "And in good condition." "Does the store sell gas tanks?" "With gas, it's a pain when" "There's a store near the site." "It's off-site?" "Yes, but it's maybe 500 meters." "Follow me." "This is the nighttime section?" "I'll let you go through because" "Come this side." "Like this?" "You can open it fully." "Open it, babe." "This is the shower cabin, right?" "Shower, sink." "And more cabinets underneath." "The radiator's here." "How old's the mobile home?" "It's 16 years old." " We've had it" " Ten years." "But it's 16 years old." "When I see that closet there, it's showing its age." "That's true." " And the window here" " We'll change it." "Yeah, that's nothing." "I'll fix it." "You have the toilet here." "It also opens" "Every door can be fully opened." "So... we're interested in your mobile home, but you need to lower the price." "It's a bit high." "How can we work it?" "How far can you go?" "We're already below the market price." "At the same time, if you make an effort..." "For me, it's worth €6,000." "6,000?" "No, no." "Between 6,000 and 7,000 there's 1,000 euros' difference." "We can't go so low." "Yes, but your ad says it's 35 square meters." "I just measured it and there's 33." "For starters, it hasn't shrunk." "No, it's 35." "We can measure it if you want but..." "On the phone, we agreed on 7,000." "We drove over here." "No, no, I..." "We can make a little" "It was valued at 7,500." "We're well under that." "7,000's on the high side." "True, I didn't negotiate on the phone, but I hadn't seen it." "I couldn't negotiate before I saw it." "Sure, but we talked, I described it, I gave you a full description." "We can come down 100-200, no more." "It's yours for 6,900." "I'll go that far." " I can go up to 6,200 but" " That's not enough." "I checked the going rates." "We can check again together on the Internet or whatever." "No, I don't need to." " I don't need to." " We set the price that way." "We already did that." "A mobile home like this?" "A reasonable price is 7,500-8,000." "We're under the market price, honestly." "It has a small patio." "The insulation's all new." "I mentioned the water heater earlier." "It's 16 years old, the linoleum is hardly perfect." "6,300 if you insist, but at some point" "It needs some work doing on it." "And it has no direct access to the beach, so we need to look at the price." "No mobile home around here has access to the beach." "No, seriously, like I said, 6,900..." "And that really is a price..." "It's under the market price." "I can't go under 6,900." "You won't get 6,900 for it, no way." "I've seen a stack of mobile homes." "At 6,900, it won't sell." "It's your call but" "No, honestly, it's... 6,300." "That's fair." "My first offer was 6,000 so I'm making an effort." "I'll go up to 6,300." "Paid in cash." "It's got nothing to do with that." "We talked on the phone, we reached an agreement, we got in our car, we drove over." "So did we, we saw it." "6,300." "We sit down, draw up the papers," "I sign the check, problem solved." "You sell, we buy, everybody's happy." "End of story." "You know, I'm not here to beg." "We like our mobile home." "Our reasons for selling are personal." "It's lower than market price because we need to sell." "We talk on the phone, you agree to 7,000." "I'll go down to 6,900 or 6,800 even." "No lower, no way." "You don't want to lower your price because you're attached to it." "It has sentimental value." "I'm sure you have lots of happy memories here but, seriously, it's worth 6,300 tops." "You won't get more for it." "At the same time, we're genuinely interested so it's" " It's win-win." " You drive away with your check." "It's not that." "I'm not begging." "It's not about the check." "It's our mobile home we're selling." "Really" "Who said anything about begging?" "It's a chance to move on, plan for the future." "You know what?" "Let's stop there." "Look." "It's a transaction." "If we can't negotiate, what's the point?" "Honey, just a minute." "It's got nothing to do with negotiating." "We had an agreement." "I'm happy to make an effort but 6,200-6,300, no way." "I came down to 6,900." "That's enough now." "Look." "I've had enough." "I don't want to sell it anymore." "Let's try a real-life situation." "Imagine you talk to your manager and you make a suggestion, a proposition, and he completely ignores your suggestion." "How do you take it?" "I take it well." "I try to explain to him why I think that way." "I think I'd insist a little." "Except, in our example, he rejects your idea." "How do you react then?" "I think I'd ask him to explain why, help me understand." "Thank you very much, Mr. Taugourdeau." "So now you've all had a chance to see Thierry's performance." "I guess you all formed a first impression, watching the video, but I'd like to use the checklist I gave you to begin with and go through it point by point." "First, body language." "What do you think of Thierry's body language?" "Not exactly dynamic." "Kind of hunched on his chair." "Precisely." "Who shares that opinion?" "I share that point of view." "I also think the open-necked shirt" "I don't know what job you're applying for, but it's a bit laid-back, straight off the beach." "Indeed." "Thierry, you have to admit you were slumped on the chair." "Your body language projects quite simply the image you project in non-verbal terms." "We know it contributes 55% of the image you project." "The idea is to show the recruiter that you want to be there." "You open the door to the recruiter, if I can put it like that." "I don't know if you understand what I mean." "So that point is very important." "Now, amiability, what does everybody think?" "A bit cold, I thought." "Distant, not very cheerful." "Precisely." "Very good." "Also, right at the beginning, you said hello to him and he didn't say hello back." " It's one of those minor details..." " Good." "In real life, do you want to talk to Thierry as we saw him in the video?" "Not me." "Straight up." "Amiability really is very useful in an interview." "The idea is to create a good vibe with the recruiter." "During the interview, the recruiter pictures you in the job." "Your attitude and demeanor, quite simply, if you occupy that position in the company." "It's very important to demonstrate amiability in the interview." "I don't know what your take on it is." "I agree." "In terms of his expression, what do you all think?" " Go on." " Pensive." "Like he's not really there." " He's in an interview, but isn't." " I see." "Sometimes he looks evasive, giving an impression that he's not being completely open." "He answers the questions, no more." "It's as if he's not committing to the interview." "He doesn't show that he's there." "Clarity of speech?" "Pretty decent, I guess." " Was he audible?" " Yes, he was audible." "Yes, very audible." "I agree." "I thought it was pretty decent, not too loud." "Sometimes a little too low, but still audible." "Very good." "I thought it wasn't very audible." "It wasn't very audible?" "At the end of his sentences, it dropped away." "Yes, sometimes, it dropped away." "So that brings me nicely to the issue of rhythm of speech." "What do you all think?" "Limp." "It's limp." "Okay." " Yes?" " I think he answers too fast." "Without taking time to think." "Okay, thanks." "He doesn't answer in enough detail." "Control room to Thierry." "Yes, reading you." "I have a code I, checkout 15." "Individual wearing leather jacket, denim shirt." "I repeat, leather jacket, denim shirt." " Checkout 15." " Copy." " Are you over 18 or under?" " Over." "Do you have lD to prove that?" " An ID card with your name?" " I'll give you my name, but I have no ID." "No, I need some form of ID." "Something that proves your identity." "Please." "If you want to be done with this, empty your pockets onto the table, please." "I don't understand what you mean." "I thought I was talking clearly." "I'm asking you politely to empty your pockets onto the" "Okay, I'll empty my pockets." "Thank you." "Just got my phone and its charger." "That's from the store, sir." " From the store?" " Yes, sir." "Alright, since when?" "It's pretty simple." "You were caught on camera, opening the box, leaving it on the shelf and putting this item in your pocket." "The phone's yours too?" "No, the telephone is yours." " You have some ID?" " No, no id." " That stays here." " What are you talking about?" "Come on, sir, show me some lD." "If you want this done with, let's see your ID." " Put your phone down, sir." " If you pay, you walk out of here." "No shit." "What are you" "For starters, you took my charger." "That's my charger." "It's not yours." "You know it's the store's." " Your proof?" "Where's your proof?" " Sir" "Calm down, please." " You have proof?" " On tape." " So let's see the tape." " You were filmed" "No, that's a police issue." "Call the police, like I give a shit." "Sir, I'm simply asking to see some form of ID." "She's polite, you stay polite." "We'll do this right." "Everything will be fine." "Put your phone down and do as she says." "Please, sir, you'll soon be out of here." "All I need is an id card so I can fill out my form." "I have all day, sir." "No problem, it's up to you." " You want the truth?" " Go ahead." "I took the charger." "I admit it, I stole it." " Know why I stole it?" " No." "This guy outside the store told me," ""Go in there and get me an iPhone charger, or I'll mess you up."" "Where is this gentleman?" "Right outside, most likely." "See?" "He said, the charger or I mess you up." "So I took it." "You're dropping me in shit." " Sir" " In deep shit." "I have no money to pay for that." "Sir, we didn't force you to do it." "So, what now?" "Do you" "You understand my position?" "I understand but it's not my problem, what happens outside." "It's not your problem?" "You don't give a shit!" "A guy says he'll mess me up and you couldn't give one." "You know what that is?" "We're asking you politely to speed this up with an ID card." " You pay, we're done." " Screw it." "No, sir, let's keep this polite." "Stay polite, please, sir." "How much is the charger anyway?" "This is busting my balls." "Go get the box, will you?" "Scan it and bring me the ticket, please." "Here." "One thing, I want it in the box." "Sir, please, you don't order people around." "Keep your "I want."" "I'm a customer now, so I'm always right." " You're no customer." " Always right." "You can't boss us around." "That's the rule." "Ma'am, isn't the customer always right?" "You're definitely not right now." "Excuse me." "Excuse me, can I have a little silence?" "We're here today, and you all know why." "I'd like Gisèle to step forward." "Lovely Gisèle, my great friend." "Gisèle, to celebrate your retirement... we decided to sing you a song." "So, can all my colleagues come up here, please?" "Thank you." "Thanks." "Hold on, let me just get my eyes on." "She sells blood sausage, cold cuts and bacon" "On every pâté, she has an opinion" "She never watches the clock, her heart's as big as a mile" "At her counter, she always has a smile" "If we tot it up, it's 30 years or so" "That you love the job you do, the customers too" "So take a look, check it out" "We're here to bid Gisèle farewell to the checkout" "So take a look, check it out" "You'll see the love for Gisèle bursting out" "Soon it'll be your last sale, the last bell" "It'll be strange around here without Gisèle" "Days and months meander by, the years too" "But you can be sure we won't forget you" "So take a look, check it out" "We're here to bid Gisèle farewell to the checkout" "So take a look, check it out" "You'll see the love for Gisèle bursting out" "A quick word about Gisèle." "I don't know you half as well as most people here." "I'd like to tell you what I think everybody feels." "Gisèle Gerwig, it takes just a few days working with you to appreciate you." "I've been here with you for six months now." "But I know that you have forgotten more about this store than I'll ever know." "Always on time." "Always ready to lend a hand." "Always smiling." "Always has good advice for customers." "That's important." "Such is our mission." "Customer service." "You have embodied it perfectly for 32 years, Gisèle." "Thirty-two years." "First at the checkout for a dozen years." "Then presiding over the cold cuts for 20 years." "Now you're leaving us." "But keep in mind, dear Gisèle, that we will always be delighted to see you come back to say a little hello." "From the bottom of our hearts, a big thank-you." " What are you going to play?" " You'll see." " Which one?" " That?" "How about that?" "We're doing great." "Can I dance with you?" "Come on." "Not like that." "Dance with your mother." "Camera 22." "That's the whole hose section." "Underwear." "Nothing leaps out at you?" "No." "The lady's bag is open and within reach." "She can put anything she wants in it." "They pretend to be looking at something, then slip it into their bag." "Keep telling yourself a shoplifter has no age or color." "Everybody is a potential shoplifter." "Old folks, young kids." "See?" "She's still carrying the item." "Until it's in the cart, you have to beware." "That looks okay." "On the other screens" "There's lots going on while you're watching her." "Thing is, you've got about 80 cameras on-site." "You have some time to get up to speed." "To flip from one to another, you punch in the number, 32 for example, and press CAM." "That one's on the railing." "It gives you a view of every aisle." "With the building work ongoing, the visibility in the store sucks." "Now we're in the wine section." "Love is in the air." "That doesn't stop people from stealing." "Cam 54 is the video games section." "And CDs." "Keep an eye on that one." "Camera 35." "He's keeping hold of the item." "That's not a good sign." "Check he doesn't remove the security case up ahead." "See, he's still holding it." "Nice." "Cam 18 is the checkout lanes." "As regards the cashiers, zoom in to check they don't forget to scan an item." "Or let through a cart with stuff still in it." "It happens." "The store manager is trying to increase turnover." "Seeing as not many people took early retirement, he wants to lose some staff." "Anything suspicious, don't think twice." "Radio the checkout guard so that he can apprehend the person." "Give me the shower." "Hand." " Thanks for coming." " Thanks for inviting us." "Yes, I wanted us to meet, so we could discuss Matthieu's future options." "Matthieu's plans are ambitious but very realistic." "Even so we need to talk because right now, there's a dip in Matthieu's application." "A dip in his results." "At some point, if things don't improve rapidly, it could compromise the next step." "I want to be very clear on this because..." "I mean, I don't want to paint a darker picture than it is." "Matthieu's performance in 11th grade was good." "With good results." "That's why, at the end of 11th grade," "Matthieu had the idea of taking biological engineering at college." "It's an idea you've nurtured well." "It's very structured." "We approved it at the end of 11th grade, as a viable plan." "However, his results in the early stages of 12th grade are not as good as they should be." "Remember it's a demanding course, there's a selection process..." "Right now, he's falling short." "What's your take, Matthieu, on the situation?" "I don't know, perhaps there's too much pressure." "I mean, I really want to get into that college." "Maybe I put too much pressure on myself and then..." "Unfortunately, I really blew the surprise test in Biology." "I blew the surprise test because I knew there was another test the following week and our teacher said it was important for college, so I had to work and work for that, but unfortunately I" "Your grades have dipped, which is why it was important to meet and discuss it so I could notify you" "that going forward, as we're sure will happen, we reach the standards of performance required to get into college." "Maybe you're stressing about the exams." "Maybe it's a question of" " Definitely." " At home, I get the impression" "He works hard." "He knows his stuff." "His grades don't always reflect the work he puts in." "You have to get it together and come to terms with the fact that you can do it." "Keep working hard." "Don't let yourself be distracted." "You say you work and work and work." "Either it's not very efficient or your mind's on other things, or whatever." "Your objective is college." "In here, sir." "Sorry." " You know why you're here?" " No idea." "You have no idea why?" "You forgot to pay for an item." "I have everything here." "Sir, you forgot to pay for an item." "Which item do you mean?" "You should know." "No, I paid for everything I have here." "Please, take the item out of your pocket." "You were filmed." "It's not in there." "It's on your person." "I just took these..." " Scan them, will you?" " It was an accident." "Sure." "I'll just put this here, sir." "Do you have ID?" "Some form of ID?" "I did it without thinking." " Is this the right address?" " Yes, it's the right address." "Mr. Derval..." "My colleague will be back with the item after he's scanned it." "If you pay for it, we won't take this any further." "The thing is, I can't pay for it." " You have no money on you?" " No, just" "I'll just finish this." " Is that correct?" " Yes." " Do I have to sign something?" " Here." "Right, sir..." " You have no money on you?" " No." "That's all I have." "I had enough money for the items that I paid for." "At home?" "Any money at home?" "No, this is all I have left this month." " No money at home?" " No." "Not enough for the meat?" "If you leave your ID card, you can go back home," " pick up the money and pay" " But what I bought" "Stand back, please, sir." "That'll be €15.75." "The gentleman can't afford to pay for it." "I can't afford the..." "I suggested he go" "Can't you take them and put them back on the shelf?" "No, it's impossible with fresh produce." "Zadi, code V." "Reading you." "Zadi, code V." "Could you ask a family member to help?" " To come and pay?" " No." "A friend perhaps?" "No, I have no one who'd" "In that case, it's the police." "This is the first time, the first time it's happened." "I've never..." "If you pay, we drop it." "I can pay later, but I have no money now." "The police then." "Make the call, will you?" "Isn't there some other way to" "No, sir, no other way." "I'm telling you, you pay and we drop it." "It's easier for everyone." "If I could pay for it, I would." "It's not that I don't want to." "If I could pay, I'd pay for it." "You brought your contract of employment?" "I'll just take a look." "Okay, so the trial period is over." "That's the figure you mentioned." "That's perfect." "I'll keep it to one side and make a copy later." "So we're looking at a loan of €2,000." "That's right." "You found a car at a good price?" "I think so." "I saw a" "I only ask because I can offer you a loan of up to 3,500." " No." " Okay." "€2,000 over three years." "Including insurance, that makes roughly €60 a month." " Okay by you?" " Yes, fine." "Do you like your new job?" "Sure." " It's going well?" " Very well." "Samuel, you can go back to your position." "Well, what's going on?" "I don't know." " You don't know?" " No." "Mrs. Anselmi, you collected the discount coupons." "No, I threw them away as usual." "Mrsl Anselmi, you didn't throw them away." "You collected them." "I threw them in the wastepaper basket under the checkout." "Ask Samuel to check the trash under Mrs. Anselmi's checkout." "Thierry calling Samuel." "Reading you, Thierry." "Can you look in the trash at Françoise's checkout for any discount coupons?" "Copy." "Samuel calling Thierry." "Nothing." "I found nothing in the trash." "Thanks." "Where are the coupons?" "I have them here." "I confess." "Here they are." "I swear it's the first time." "The first time." "It's not the first time." "You've been filmed." " Jean-Eddy, you can confirm?" " Yes, sir." "I can confirm, sir." " Thierry, you can confirm?" " Yes." "It's not the first time, Mrs. Anselmi." "How come?" " It's forbidden." " Yes, I know." "I'm perfectly aware it's forbidden." " So?" " You know me after all this time." "I'm conscientious." "I work hard." "It's shrinkage." "It's stealing." "Not stealing from the store." "Stealing Thierry's bonus," "Jean-Eddy's bonus, all your coworkers' bonuses." "Do you realize that?" "Yes." "Well?" "We can come to an arrangement." "Right now, frankly, I don't see how." "What arrangement?" "What can I do now?" "Do you have any idea?" "I'll give up my bonus." "You cancel my bonus." "And your coworkers, what will they say?" "What will they think?" "That you can pocket discount coupons and keep your job, no worries." "I explained." "You know I'm a hard worker." "We can sort this out." "The problem we have between us now is one of trust." "There's a breach of trust." "I can't work with people without trust." "You understand?" "You have my trust." "You don't have mine." "You had it." "Not anymore." "No, not right now." "Shut the door, please." "Good morning, everybody." "Thank you for coming to this meeting that I'd prefer not to be having, to be honest." "It's made necessary by quite exceptional circumstances that affect all of us." "Not least myself." "I asked the group's director of human resources to be with me here today because I'd like us to discuss... recent events." "And, if possible, answer any questions you may have." "This is Mr. Draux." "I'll leave him to make the introductions." "Hello, everybody." "I'm Mr. Draux, director of human resources of the whole group." "I'm here at the request of Mr. Ouhib and the executive management." "I'll get straight to the point." "What happened?" "One of your coworkers, Mrs. Anselmi, took her own life here at your place of work." "Mr. Ouhib has informed me that she was somebody who'd worked here for over 20 years." "I'm sure you all knew her." "She was well liked both by you and the general public." "She did her job well." "Perhaps some of you socialized with her." "Having coffee together, a meal." "Perhaps you saw her outside of work." "But that doesn't mean you really knew her." "Believe me when I tell you nobody here should feel any guilt for what she did." "Sure, she took her own life here at her place of work, after she left the group," "but Mrs. Anselmi's life was not limited to her work." "Life is lots of things." "She had a family, a son, brothers and sisters, friends." "She had highs and lows, plans and disappointments." "Work, for sure, was part of her life, but there were lots of other things around that." "When you close your front door, we don't know what goes on behind it." "Mr. Ouhib and I just found out that Mrs. Anselmi's son is on drugs." "That's exceedingly hard to bear." "She was in deep trouble financially because she was supporting him." "So, you see, there are many explanations for her actions, but she alone knows the real reasons." "She alone." "Nobody here should feel in any way responsible." "Ladies and gentlemen, please stand." "In the name of the Father, Son and Holy Spirit." "May the Lord be with you." " This one too?" " Yes." "In here, please." "Behind the desk." "You have your loyalty card on you?" "No?" "You sure?" "You know why you're here, right?" "You have a hunch?" "I've no idea." "I'll cut to the chase." "I saw you swipe your loyalty card when you had customers who didn't have one, so you collected points on their purchases." "It's impossible, I don't have my card on me." "It's not impossible." "With my own eyes, I saw you." "Thierry saw you on the video." "So we have proof." "You know how this works." "You know the word for what you did." "Don't you?" "Give me your loyalty card." "It's in my locker." " Sakina" " You're not making this easy." "Hand over the card, please." "Why did you do it?" "I don't get it one bit." " Each point was worth ten." " Right." "Now each problem's gonna be worth ten." "I'm gonna check out your card, see how often you swiped it and we'll see where it goes with management." "They're just points." "It's not like I stole anything." "I have to check it out." "You're not going to report me over a loyalty card?" "I don't know."