"MAN:" "It's pressure, you know?" "MAN 2:" "Pressure?" "MAN 1:" "I can't say that to them, 'cause they just think my life's great, like it comes easy for me." "Really?" "Yeah, you know why?" "They're jealous." "I mean, if we're bein' honest here, Matt, they are seething with envy." "And you know what's sick is, I'm-I'm jealous of them." "And they can't see that?" "They can't!" "And the fans..." "The fans of the show, they think I am Pastor Jim." "Like I can solve their problems." "Uh-huh." "Write me suicidal letters..." "You wanna talk about pressure?" "I mean, how would you deal with pressure like that, huh, Matt?" "You'd need a release." "Anyone would." "( beep ) Hey, Rick, can you hear that?" "Yeah, it's me." "My battery's dyin'." "Do you have another one with you?" "I don't know." "There might be another one around the car here somewhere." "RICK:" "Good, 'cause I wouldn't wanna lose ya." "Battery, battery, battery, battery..." "Battery!" "MAN:" "Gridlock downtown this morning in Los Angeles." "Our situation hours long..." "Put your headphones back on." "...are still held up in this car." "Complete shock, obviously, to the audience who watches him faithfully every single week." "WOMAN:" "Oh, absolutely." "But I think commuters who've been forced to just evacuate their cars would say this affects them even more." "Well, Jim, there's no doubt the police are taking this very seriously." "From what we've been able to learn, this all stemmed from a custody battle over their two boys." "Pat, that's right." "Once again, what began over four hours ago when Rick Keesler's SUV rear-ended another vehicle has ballooned into a hostage standoff after Keesler fired his handgun at the surrounding motorists." "This guy hates his image." "Okay?" "Maybe a scandal can change that, open up new opportunities." "Mm-hmm." "It's manipulation." "He's looking for a way out of the car." "He's been self-rationalizing for the last hour and he just plugged in his charger for more." "And he wants to hang on to what he's got." "Right." "Hey, you're doing great, okay?" "Keep listening, keep him talking." "You've almost got him." "Manipulation." "( indistinct radio chatter )" "WOMAN:" "All units, Code Four." "MAN:" "Affirmative, Bravo, sniper has shot." "Charlie, moving into position." "Okay, Matt." "You there?" "Yeah." "Yeah, I'm here, Rick." "Do you wanna know another secret?" "Here's one." "( laughing )" "I didn't even want this job." "You didn't want to star in Heartland?" "Airbag sensor's here, so it's gotta be tight." "Is that it, Frank?" "You're just gonna shoot Rick Keesler, call it a day?" "Have you seen him act?" "( men laughing )" "That's great." "You know what's gonna be even better is when you blow his brains all over his son." "Relax, Emily." "R.O.E. is non-lethal." "Oh, right, non-lethal, with a sniper rifle?" "Well, if you can keep him talkin'..." "This is Cheryl's call?" "SNIPER:" "Charlie in position." "Charlie, stand by for go." "Take your positions." "KEESLER:" "I'm just a real guy." "Real desire, real pain and real... thoughts." "NEWSCASTER:" "From what we can tell, it looks like the authorities have positioned a sharpshooter on the roof of a nearby hotel." "If that indeed is the case, that means..." "Matt, what's going on?" "What are you doin'?" "I'm just sitting here in the car, Rick." "Why?" "What..." "You said they wouldn't come after me." "You promised." "Now hey, hey, nobody's coming after ya." "Don't lie to me!" "I don't give a happy hump who they are, get them out of my airspace!" "Cheryl, negotiator's here." "What?" "What the hell are you doing here?" "I'm begging you to hold off on tactical." "We're ready to go." "We can negotiate a surrender." "Come on, the guy is coked out of his mind!" "We are gonna get the kids, okay?" "Matt is wearing him down." "Really?" "KEESLER:" "Just one minute!" "You won't even give me that!" "Sounds like it." "All right." "You wanna play it that way, we'll play it that way." "Nobody is trying to play anything, Rick." "Hey, hey, Rick?" "Look, I told you I just needed one minute to think." "All right, Rick, Rick." "Just one minute!" "You won't even give me that!" "Listen, Rick." "Dad!" "Henry, shut up!" "No, Rick." "You shut up!" "All right?" "I been listening to you for the last three hours now." "It's your turn." "What?" "You think you're the first guy who ever messed up, got caught cheating on his wife, he's worried about losin' his kids or his job?" "You know nothing about..." "The hell I don't!" "I'm" "I'm right here, I'm a person." "Like everybody, I got problems." "I got secrets that could hurt me." "MAN:" "Negotiator in HD's line of fire." "I'm sleepin' with my partner, for one." "Now I realize that that might not sound like a big deal to you but where I work, that's a big deal." "I could lose my job for that." "So could she." "I've been getting away with it." "We've been doing it for three months now." "We had sex at the office once." "But that's out over the radio now." "Everybody knows." "My boss, Cheryl, she's gonna be asking me for my resignation tomorrow." "Even if she doesn't, the guys that I work with, hell, they're never gonna let me live this down." "I'm not saying that my problems are more important than yours." "You understand?" "I'm just saying that you and I share the same basic truth, Rick." "Life's gonna change." "I don't know about you, but that scares the hell out of me." "'Cause I hate change." "I avoid change like the plague." "All right?" "Not that my life is great... 'cause it's not... but I don't need it to get any worse." "That's out of my hands now, Rick." "'Cause I can't go back now." "You understand me?" "I can't go back to the way that it was." "Tyler, Henry." "No matter what you read or what anybody tells you..." "I did this for you guys." "( gunshot )" "Airbag!" "( gunshots )" "Come on, come on." "( helicopter whirring )" "What?" "Captioning sponsored by 20th CENTURY FOX TELEVISION and FOX BROADCASTING COMPANY" "( scanner beeps )" "Hey, where were you last night?" "Hey." "Oh, I was at home." "Nice suit." "So is your phone not working or did you just not want to answer it?" "Mathers." "Hi, Emily." "Hi, Matt." "I've got your RSIMS log and your incident chronology right here." "And can I just say congratulations on yesterday?" "Thanks, Lia, I'll read it upstairs." "Oh." "Okay." "See you up there." "Oh, my God." "Are you smiling?" "Look, I'm sorry, okay?" "I got home, I was tired," "I had a couple of beers, and I crashed." "Otherwise, I would have called." "I really didn't think you'd be this upset." "Okay, what the hell is wrong with you?" "What?" "8:00 a.m. Five minutes." "Cheryl's office." "We are about to get killed." "And it's your fault." "Are you upset about work?" "( stammering ):" "I don't think we should be seen walking in together." "I'm gonna take the stairs." "Is that why you're wearing a suit?" "You're overreacting." "I know Cheryl." "Cheryl doesn't care what we say as long as we get the job done and save the day and nobody files a lawsuit." "So, uh, that's your defense?" "No, that's my job." "That's me, and that's not gonna change." "'Cause you hate change, right?" "Now what is that supposed to mean?" "Your words." "You tell me." "No, with the tone there." "What's the tone about?" "Forget it!" "We'll talk about it later." "What?" "I felt like I was losing the guy, okay?" "Tactical was gonna lose their shot." "I had to do something to stall him and shock him." "God, you really don't get it, do you?" "Yeah, I get it." "Sure, you're, you're mad because you feel like" "I betrayed your trust and I endangered your job." "No, it... it's not about work, Matt." "Okay, what's it about?" "( laughing )" "Change scares the hell out of you?" "I mean, you don't need your life to get any worse?" "H-How do you think that made me feel?" "Okay, uh, I think you're right." "I think we should talk about this later." "I'll meet you up there." "Oh, no, no, no, no, you don't." "See, this is the problem right here." "You can share your deepest hopes and fears with a heavily-armed psychopath for hours on end, but get you alone..." "Please don't analyze me, Emily." "I have no choice." "Unless you tell me," "I can only guess what you're feeling." "You know, it's not that complicated." "It doesn't mean that I can explain it." "Fine." "No analysis." "( chuckles )" "I just want to know what you're thinking right now." "No, you don't." "Yeah, I do." "I'm wondering if the last time we had sex is gonna be the last time we had sex." "( elevator bell dings )" "Oh, we heard everything." "Uh-huh." "CHERYL:" "We have a problem." "Out of 340 negotiators in the C.I.R.G., the two of you rank in the top five." "You can see why I would hate to break up a team like that." "Sex in the office?" "Look, I felt I was losing the guy." "How long were we partners, Matt?" "I've heard all your lines." "Well, almost all of them." "Come on, Cheryl." "Ma'am." "Ms. Carrera." "Supervisor Carrera." "Seriously?" "You think just because I'm sitting behind this desk now that you can get away with anything?" "You, Matt, can get away with less." "Emily, frankly, I'm shocked that you let this happen." "Ma'am, I understand your concern and I..." "I know you do." "Because you say so, right here, in your Crisis Negotiation Training Guide." "Page 36, middle of the page." "Do you remember what you wrote?" ""The primary..."" "The primary negotiator is vulnerable to emotional bias, due to their direct contact with the subject." "It, thus, falls to the secondary to maintain a clear sense of judgment and to keep the primary focused on the objective." "A clear sense of judgment." "How does that work when you're sleeping together?" "'Cause I looked, I did, but I couldn't find that part." "But let's see." "Ma'am, your point is well taken." "Flannery and I have discussed the matter and we have decided to terminate any personal relationship outside of the office." "Okay." "You know I encourage the unit to hang out." "I'm not saying you can't socialize..." "No, I think what Lehman's trying to say here is that, uh, the reason we didn't bring this forward is 'cause, as far as we were concerned, there was no relationship." "It was just sex." "Although we understand your confusion, seeing as it lasted three months." "Two and a half, really." "Three and a week." "In the interest of full disclosure." "I'm glad we're all on the same page." "( gunfire )" "Open minds, gentlemen." "I want to see open minds." "Cease fire!" "Special Agent Flannery." "You got a minute, or am I interrupting playtime?" "Something troubling you, Matt?" "Nah, I'm having a great day." "Yesterday, could've used a little help, though." "Oh, come on, you gotta admit, the airbag shot-- that was cool." "Yeah, you know what I thought was really cool, was when our hostage-taker saw you aiming a sniper rifle down his throat, after I spent two hours convincing him that wouldn't happen." "That was unfortunate." "But, as you know... ( mock tearfully ):" "I can't go back." "( officers snickering ) I can't go back." "You know, maybe if your secondary spent more time with you and less eavesdropping on our communications, you wouldn't be left hanging." "Yeah, man, you gotta keep that bitch on a leash." "( men snickering )" "Whoa, whoa, whoa, whoa, whoa." "He will kill you." "Yeah, what's your point?" "What, are you in love with her?" "Let's settle this in the kill house." "Eight ball!" "Eight ball!" "Hill's gotta score on you three times." "You only got to hit him once." "Let's go." "MAN:" "Yeah!" "( whooping )" "Okay, last week, we reviewed the wide variety of incidents that fall under the auspices of crisis negotiations." "This includes barricaded subject, kidnapping, bomb threats, stalking crimes and high-risk warrants." "Today, we will, uh, ( sniffles ), cover the technique of... active listening as applied to abnormal psychology." "But, you know what?" "Let's, let's, let's first talk about the root of our problem." "At the heart of every crisis lies a broken relationship." "Defining the nature of that shattered bond could be the key to a successful negotiation, even if the relationship in question is impossible to repair." "So..." "( sighs )" "Can I talk to you for a second?" "( class murmuring )" "* I break tradition... *" "Uh..." "What's wrong, hon?" "Eh, nothing." "I think I left my phone in the car." "Well, go get it." "Might even wait for you." "( both laughing )" "Hi, what can I get started for you?" "?" "EMILY ( in distance ):" "Matt...!" "Matt, this is crazy." "I'm in the middle of a class." "Yeah, well, it'll just take a minute." "Then why do we have to come across the street?" "'Cause I need a clear space, okay?" "And I think you need to know how it feels." "How what feels?" "How it feels to have somebody just make a decision that affects your career without consulting you first." "Or even giving you fair warning." "Wh-wh-what the hell are you talking about?" "All right, you say you wanna know how I feel?" "I'll tell you how I feel." "I think Cheryl's right." "I think maybe we shouldn't work together." "I think that it's become clear that there's conflicting, uh... uh... priorities, and I think that there's conflicts of interest, and I think that that threatens to undermine the objectivity." "You know what I'm sayin'?" "I think that's why negotiators don't, uh, command and that's why commanders don't negotiate." "Because the stakes are too high." "There's just too many variables to take into account and I think..." "Shh." "Let's get a room." "Okay." "Flannery." "Uh, hey, Lia." "It's Emily." "Put me through to Cheryl." "Where?" "( tires screeching )" "EMILY:" "I want on-site access to NCIC, PID, and I want everything Tactical has:" "Floorplans, blueprints, situation maps." "How many hostages?" "Okay, we're here Okay, this is it, guys." "MAN:" "Officers!" "Hey!" "My girlfriend's in there." "Hey!" "Matt Flannery, Emily Lehman" "Crisis Negotiation Unit." "Joe Hernandez." "You wounded?" "Uh, it's paint." "Do we have orders?" "My orders are to isolate and contain the threat, which we currently understand to be a singular wack job armed with an explosive device." "Can you describe him?" "Yeah, he's Caucasian, 20's, blond hair, blue eyes, but he's wearing one of those Islamic beanies." "He opened up his coat to show that he had a full rig on underneath." "Hand-held detonator, wired." "All right, let's evac the surrounding businesses." "Get those squad cars out of here." "Where do you two want to set up shop?" "Art gallery looks cozy." "Good visibility." "Let's go." "All right." "( sirens wailing in distance )" "( "Theme from M*A*S*H" ringtone plays )" "Whose phone is this?" "( ringtone continues )" "Let me rephrase that." "Who wants to die right now?" "I said, "Phones off."" "( hostages crying, whimpering )" "Clear!" "Clear!" "( approaching siren wails )" "Cell phone's not an option." "We need to secure an in-store line." "And the cellular signals could trigger a detonator." "Oh, that reminds me:" "We need to get our hands on those 911 calls before they were cut off." "Lia, we on?" "We're up." "Recording now." "Okay." "We're hooked into RSIMS." "Uh, we're up and running." "The HT hasn't made contact." "Neither have the first responders." "We're gonna have to make the first call." "Take the temperature." "Am I gonna have a problem with you two?" "No." "No." "Who's primary?" "Me." "I am." "He's Islamic fundamentalist." "He's not gonna negotiate with a woman." "Yeah, exactly why I should make the first call." "Get him to refuse me and force a stall." "I try to find someone else." "I can't win when she gets all smart like that." "Make the call." "( phone vibrating )" "( panting )" "( phone ringing )" "( phone beeps )" "Hello." "Hello, this is Emily Lehman with the Los Angeles Police." "Who am I speaking with?" "My name is Ali Sayid bin Hassan." "But the Western world will still know me as Trent Cunningham." "Okay, Mr. Hassan." "Uh, everything's under control out here." "Is everything all right in there?" "Yes, thank you, I have control." "Now, if anyone tries to come in here," "I will detonate explosives, which will kill everyone." "Hey, I understand." "No one's gonna come in." "Uh, I just wanna know if..." "I don't care what you want." "I want camera crews-- every major network to be outside of these doors in 15 minutes." "I have a message to deliver." "And it is for the world to hear." "I understand." "I would like to hear your... 15 minutes!" "Or I martyr everyone." "MATT:" "Lia, you get that?" "Running both names now." "Thermoscans confirm:" "One threat, 14 hostages." "We could take him out with selective fire right now." "But he could still trigger the vest, kill everyone inside." "Great." "I'm working a scenario for a rear breach-- it may yield better results." "You mean better than everyone dead?" "Yeah." "CHERYL:" "Tell me something good." "Well, you settle for weird?" "EMILY:" "Traditionally, suicide bombers don't make demands and terrorist hostage takers never work alone, so something doesn't add up." "Bureau's sending over some guy from Counter Terror, so he's gonna add it up for us." "Are we negotiable?" "Yes or no?" "Well, we're pretty sure Ali intends to blow the place up on live TV." "It makes for slightly more dramatic footage than a crater." "Better TiVo value." "So no cameras." "No, it's the only angle he's given us." "Uh, we can attempt to delay satisfaction for his demand and maybe propose an exchange for hostages." "I can, uh, try and feel him out on the second call." "Set up a briefing area for the media." "We're going to need them to play ball." "It's Mathers." "Can you put her on the thing?" "Go ahead, Lia." "Ali Sayid bin Hassan didn't raise any flags on any of our terrorist or criminal databases." "For Trent Cunningham, I've got a basic 411." "20 years old, student at UCLA, no priors, no warning bells, nothing." "He have a home address?" "455 Dominion Avenue #220." "That's, like, five minutes from here." "He could've walked." "Oh..." "Holy..." "Care to elaborate, Mathers?" "Sorry, ma'am." "It's just..." "Trent Cunningham is not the listed owner of that condo at that address." "Who is?" "Carl Jackson Cunningham." "As in Congressman Carl Cunningham?" "Here he is." "Wife Judith and son Trent." "( speaking Arabic )" "What?" "( whispering ):" "Shut up!" "Brother, I'm on your side." "( speaking Arabic )" "I know what you're doing you think is right for Islam." "( screaming )" "Think you can talk your way out of here, you're wrong." "You chose your side!" "( tires screeching )" "Laptop." ""0-6-2- 7-8-3-0-0-0-4-0-5."" "That's a tracking number for an envelope our HT overnighted to his parents yesterday." "Guess what I want?" "You want it in your hands right now." "Or sooner." "I'm on it." "( hostages yelling )" "All right, no one speaks without my permission." "If you talk, I promise that you will never leave here alive." "( phone ringing )" "What?" "Mr. Hassan, it's Emily." "What is it?" "Everything's okay." "Uh, the media are on their way." "I-I just want to be prepared for the next step." "Let's talk about how you and I can, um, get your message out in the best and safest way possible." "Just get the cameras here, bitch!" "Okay, you sound upset." "That-that's not my intention." "Okay, my intention is to help you get your message out." "If you let the people inside with you walk out, it will demonstrate to the world your mercy and your strength." "No one will doubt my strength." "And you cannot negotiate for my hostages." "I speak for God." "And God does not negotiate with infidels." "Six minutes." "Uh..." "I heard everything." "Called me a bitch and an infidel." "Sweet sound of progress." "Hmm." "I don't know." "What?" "He's talking." "Yeah." "Are we listening?" "Something bothering you?" "Hey, go with your gut." "How long till his deadline?" "Five minutes." "Terrorist expert's here to brief us." "Okay." "I'll see you over there." "MAN:" "Al-Qaeda loves to recruit converts." "Gives them great raw material to mold." "You're dealing with individuals who feel devalued, despised, worthless." "By becoming terrorists, they're suddenly transformed into heroes." "And they are impossible to negotiate with." "One minute to deadline." "MATT:" "That's his deadline." "It's not ours." "He'll wait for the cameras." "We found specs for the vest on his laptop." "It's lethal, but it's homemade." "Ball bearings for shrapnel, 30-foot kill radius." "Detonator's a nine-volt battery wired to a clothespin." "There's a better than good chance we could take him out before he triggers it, but it has to be done up close." "Or..." "we could talk him to death." "CHERYL:" "Okay." "I'm going to ask for a hard number here." "Given this profile, how many hostages can you secure through negotiation?" "Realistic." "I'd say right now, we're probably lucky to come..." "All." "The only person Trent Cunningham came here to kill today is himself." "We need to alter our strategy." "30 seconds." "Is she suggesting concessions?" "No, we take the tactical..." "That's against policy." "We do not engage in bargaining with terrorists..." "Quiet!" "Matt, you're primary." "Make the call." "Tell him cameras are here." "L-Let me explain." "Matt, make the call." "Ten seconds." "Matt." "Five... four... three... two..." "MATT:" "The guy's talking, Cheryl." "We switch negotiators now and we risk losing that." "Your plan was to switch negotiators." "EMILY:" "But Trent hasn't followed the plan." "In fact, he has moved consistently against pattern for hostage siege." "So your profile does not apply." "Then what profile does apply?" "Ritual public suicide is used to inflict emotional harm on another person." "The goal of suicide terrorism is psychological damage on an entire population." "What seems political is personal." "Daddy." "Anyone else find it coincidental that Carl Cunningham is in town campaigning for a senate seat at the same time his son walks into a neighborhood coffee shop dressed as America's greatest fear?" "Look at the evidence." "His Muslim name, the extremist propaganda you found at his condo." "Okay, but what's more interesting now is how I found it-- just sitting out on the coffee table." "Like it wanted to be found, just like Trent wanted us to know his real name right from the top." "So this kid's going to blow up Coffee Nation 'cause he's pissed at Dad?" "People have done worse." "It's probably up there, though." "Let's say you're not wrong." "What do you want to do about it?" "( screaming )" "( phone ringing )" "Hello." "Hey, it's Emily." "Uh, I just wanted to let you know that the camera crews have arrived and they're unloading their equipment in a ready area." "Good." "Good." "Trent, your parents are on their way here." "My parents?" "I don't want to talk to them." "Yeah, I understand." "I'll call you when the cameras are ready." "Successful reaction to the name." "Did you hear the excitement in his voice when I brought up his parents?" "Yeah." "Thanks for, uh..." "Back there." "That wasn't about us." "I backed you up 'cause I thought you were right." "Don't get used to it." "Wouldn't want it any other way." "Here are all the tracking numbers and package data for that shipment, as you requested." "But like I said, it's already left our distribution center." "So it's on the truck?" "It's on the truck." "Stop the truck." "Stop the truck?" "( tires screeching )" "MAN:" "FBI, huh?" "Sweet." "Here we go." "0-6-2-7-5." "Open it." "Looks like some sort of photo collage." "Old family pictures." "Okay, what I need you to do is take a digital still and send it to me." "Uh, with what?" "I don't have a camera." "There should be a package nearby." "Tracking number 1-0-9-0-2-4-3-0-0." "Inside is a digital picture phone." "Take the photo and e-mail it direct to me." "OK, but it's factory direct, they won't have a" "Read me the serial number." "I'll get you service." "Set up slow." "Take your time plugging in your cables, assembling your tripods." "Do not indicate that you are ready to shoot unless you are instructed by Commander Rogers." "Is that clear?" "MAN:" "That's Congressman Cunningham." "There's his wife with him?" "CHERYL:" "Great." "Here we go." "EMILY:" "I just wanted to let you know that the news vans are on their way up to the shop now." "Trent, I need to ask you a question." "Are you going to commit suicide?" "( snorts )" "No, I just strapped a bomb on my chest because I had nothing else to wear." "( phone speed-dialing )" "Krista?" "Look, everything's going to be all right, okay, baby?" "Is that because you want to die, or is it because of some other reason, like you, um, you want to get even with somebody?" "TRENT:" "You recording this call?" "Yeah." "I want to die because that is Allah's will." "Islamic what?" "He got the recipe for the bomb from an Islamic chat site." "Though we don't believe him to be working under the direction of any known fundamentalist group." "Mr. Cunningham..." "This is our fault." "No." "We need to speak with Trent." "We need to speak with our son." "That's not a good idea." "Trent is speaking with one of our negotiators right now." "If we introduce a third party" "We're not a third party." "We're his family." "See those people behind the barricades?" "Those are the families of your son's hostages." "I'm sure they'd like the same opportunity." "Okay, you realize what this will do to your parents, don't you?" "I mean, besides losing you, your father will lose his career." "He'll never recover from this." "Well, Allah works in mysterious ways, doesn't he?" "Yeah, this isn't about God, is it?" "This is about you." "What did he do to you?" "God?" "Your father." "Hey!" "Hey, is that a phone?" "Trent." "( screaming )" "Talking to the police?" "Krista?" "My boyfriend!" "Someone inside's on a phone." "Trent, pick up the phone!" "Hey... hey." "Trent, pick up the phone!" "Time to die." "Come on, man, pick up the phone!" "Trent!" "Do not come in!" "Don't come in." "I promise you, no one is coming in." "I said do not come in." "Get back." "Stay back." "Okay, you're okay." "We're okay." "All right, you don't have to say anything." "Yeah, just keep breathing with me." "Stay with me." "Don't put the phone down." "All right." "We're gonna get her out of there, all right?" "But that's not your job;" "that's ours." "That's my job." "All right?" "This just came in from Mathers." "FRANK:" "Negotiators had their chance." "We need to move now or this is gonna end bad." "EMILY:" "Trent, all I need you to do is stay with me." "Okay, you're doing great." "I just need you to stay with me." "Hold on." "Check it out." "What?" "Wh-what is it?" "What, is this about Mom?" "I think he intended for her to see this after it was all over." "Looks cut and pasted." "They're not in any of the actual pictures together." "The root of every crisis is a broken relationship, right?" "Oh, hang on." "Yeah?" "We were close." "Now it's their show." "No, we're not done yet." "Trent, I need you to listen to me, all right?" "This is very important." "I understand why you don't want to talk over the phone." "I have a suggestion for how we can fix that." "Okay, my suggestion is that I come to you unarmed and we sit down and talk." "No phones, just you and me." "HRT, hold." "What is she doing?" "Okay, I am willing to do this for you if you let the hostages go." "All you need is one hostage and you are still in control." "I'll make for a good trade." "If this is a trick, you die, too." "No, call him back." "Uh-uh, you're not going in there." "Why?" "I just made a deal with the hostage taker." "You want me to break it?" "We have an order for tactical action." "Y-Y-Y-You're going against that, and you're putting yourself at risk." "You're acting like me." "You said go with my gut." "No, Emily." "HRT's going in." "Is this about them or is this about us?" "You walk in there and there is no us." "( unlocking door  )" "( gasps )" "Don't make a sound." "They're coming out." "We are live in Brentwood, where a terrorist hostage crisis is underway." "You know, I was planning on doing that anyway." "I know." "You just know everything, don't you?" "I know you came here to kill yourself today, not anybody else." "You know you're gonna die with me?" "We don't need help." "What we need is action." "I need a press release." "We don't need Carolyn right now." "I am just trying to..." "I know exactly what you're trying to do." "Hi." "Could you excuse us?" "No, not really." "You recognize this?" "Where did you get that?" "In a letter addressed to you from Trent." "You have any idea why he'd send this to you?" "No." "No?" "Well, I think I do." "I think he's trying to send you a message." "What message?" "Loosely translated, uh, "Mom, this is your fault."" "Excuse me?" "I wasn't talking to you." "Who the hell do you think you are?" "You want your son to live?" "What kind of question is that?" "It's the simple yes or no kind." "Do you want your son to live?" "I am not going to stand here..." "Do you want your son to live?" "!" "Yes." "Okay, tell me why he hates you." "You just lost your job." "I know this is about your mother, Trent." "Everybody knows." "So you spoke to Judith?" "What did she do to you?" "What did she do?" "She didn't do anything." "I did." "What did you do?" "I don't know!" "I was the valedictorian of our class." "I got straight A's." "I played on the soccer team." "I mean, maybe she just didn't like my face." "EMILY:" "Yeah, I saw a campaign photo of your family." "You looked happy in it." "No!" "You saw what Judith wanted you to see." "She always wanted everyone to see how happy we were because she thought it would help Dad get elected." "Hugs at rallies, kisses at fundraisers." "I remember when I was a kid... man, I would get so happy..." "when we had to take a photo because it meant she had to be nice to me." "He could've killed those people." "Get away from me." "But he didn't." "We're trying to save him, Judith." "But he doesn't care what we want." "EMILY:" "Did you ever confront her about this?" "I considered other options, you know?" "Knocking on her door and lighting myself on fire when she answered it." "Even bought this kerosene." "But, you know, I scrapped that idea when I realized she probably wouldn't care." "You know what?" "She'd probably find some way to spin it." "Establish the Trent Foundation for Suicidally Depressed Teens." "Pick up a couple sympathy votes, right?" "So you decided to destroy the one thing she did care about?" "Just in time for election." "Pretty crazy, huh?" "Yeah, I don't like that word." "Well, what would you call it?" "What would you call it?" "Huh?" "What word would you use?" "Come on." "You know you want to." "Now, what would you call it?" "I would say you're a highly intelligent, severely bipolar borderline personality with an unresolved Oedipal conflict, which is not your fault." "Well, I am my mother's son." "My partner's inside that coffee shop with your son." "He has an explosive vest strapped to his chest." "You want me to tell him this?" "It's what he needs to hear." "You know, I'm getting tired." "I am just getting tired of holding this thing apart." "You ever just feel like letting go?" "Trent..." "MATT ( over bullhorn ):" "Trent Cunningham." "What's that?" "Trent, this is Matt Flannery with the FBI." "Can you hear me?" "I've got a message from your mother." "It's not long." "She'd like me to read it to you." "Perfect." "She'll get in the last word." "I'm gonna read it verbatim." "Get ready for a message of love and concern from the mother of the year." ""I'm sorry." "I never wanted children."" "She..." "Why would she..." "I'm sorry." "Why would she say that?" "I can't believe she'd say that." "Look, you did nothing wrong, Trent." "Okay?" "She did." "This is your life, okay?" "All right, you don't need to live it for her." "All right?" "All right." "And you don't need to end it for her." "Okay?" "It's okay." "It's okay." "It's okay." "Okay." "( crying )" "I'm tired." "( cheering ) Yes!" "( clamoring voices )" "Hey, hey, hey-ey-ey, get back there." "No, let me..." "That's my son." "Trent!" "Trent!" "What?"