" Hello." " Hello." " What happened?" " It doesn't look good." "Breathe." "Breathe, honey." " Breathe." " Careful." "Tell me what happened." "We had some coffee." "We lit up a cigarette, and suddenly he said he felt ill." "Then he fainted." "He said he couldn't breathe," "I took that off because he was pulling at it, but he hasn't said a word since." "Has he ever had to go to hospital?" "No, he hasn't." " Never?" " Never." "But he has high blood pressure." "Krassi, should I connect this?" "Not yet." " Huh, Krassi?" " Not yet." "Stay calm." "I'm connecting it, Krassi." "Hold on, my love." "It's connected." "Lift the stretcher there." "And you come here." "Wait, wait, wait." "Wait, Plamen." "How serious is it?" "A severe brain haemorrhage." "God knows what his chances are." "Be careful with his arm." "They can't reject him, can they?" "He won't make it." "Yes he will, Krassi." "We won't let that happen." "You sheep, fuck off." "Hold on for a bit longer, my dear." "Best of luck and good health." "Keep your strength up." "God willing." " I saw it in the stars." " What did you foresee?" "I said it'd be a haemorrhage, and that we'd need the orange bag." "I told Krassi." "I told him when we prepared our stuff." "And I said we would use the orange bag." "You said, "No", but I brought it anyway." " You've chosen the wrong profession." " I told you I need a crystal ball." "Close your eyes." "Now your wishes will come true." "See?" "I'm in the wrong profession." "For my next birthday, you can buy me a crystal ball." "With a ribbon." "And what if you're wrong?" "In the back, we could hear you shouting, "Eff off, you sheep."" " What?" " Nothing." "Everything's fine." "Right..." "This morning, after we talked," "I had my last sip of coffee put in a new spark plug and it started up right away." "So it needed a spark plug." "Tomorrow I'll do some gardening." "What is it, Krassi?" "What's the sigh for?" " Family troubles?" " No, I don't have any." "Let's bump heads." "Come on." "You, too." "There's always someone to make our lives miserable." " Plamen." " What?" " Stop that, dear." " Stop what?" "Your hair has turned white." "Calling Dr Yordanov." "The thing is he's been drinking." "I'm listening." "Let me choose a case for you." "I have 18 of them waiting here." "By 4pm there'll be lots of delayed cases." "Guess which one." "102." " Which one is it?" " 103." " Is it 103?" " Yeah." "It doesn't seem to ring." "Emergency?" "We're at the door, but the bell isn't working and nobody's answering." "What?" "Yes, block 915, entrance D, apartment 103." "We're right in front of 103." "It must be a different block." "Are they calling us?" "I'll pay for him to be carried down." "You don't have to pay." "We just need helpers." " And a blanket." " I know, I know..." " That's all." " I know, thanks." "But only if he's had a stroke." "If not, he can stay at home." "You'll see." "I'm not pressuring you." " Hello." " Hello." "Can you lift your leg?" "The one you fell on." " It hurts." " Where does it hurt?" "Here." " Here?" " Yes." "But when we entered his leg was..." "There's absolutely no evidence of a stroke." " No signs at all." " Then we'll see." "Good." "What?" " There's nothing we can do." " Nothing." " An Analgin for the pain." " Well, but he's a bit..." "I can't get him to hospital myself." "I already talked to our doctor." "Can't you take him there?" "What for?" "For Parkinson's." "He's so stiff, he can't stand up." "Maybe he's had a heart-attack." "Heart-attack?" "You're just looking for a reason to get him to hospital." "Just for a few days and then and then nothing." " You're sure he hasn't had a stroke?" " Absolutely." "A stroke wouldn't cause pain up here." "On the contrary, that side always hurts." "Please, let's not argue." "I don't really know, you decide." "How could a stroke hurt?" " I don't want to put him in hospital..." " But you're insisting." "We'll take him." "We're taking him." "I don't want to scare you, stand up." "Just because he can't talk..." "He can't talk?" "!" "By the way, this team is really nice." "They've been round to our place, too." "We're arguing over nothing." "That's it." "Fine, then I'll take him to hospital myself." " You're determined to take him there." " No, I'm worried." "Who'll take care of him there?" "We understand that you're worried about him." "But who'll take care of him in hospital?" " I will." "And the nurses I tip, too." " What do you suggest?" "An arrangement with the doctor who will see us." " Dr Nenova will see you." " Fine, let's go to the hospital." " Our extra shifts start on the 5th." " That late?" "Otherwise they would've started on the 1 st." "No way." "Do we have a day shift on the 2nd?" "Yes?" "Yes." "We'll see." " We'll wait and see." " Let's hope." " We can still refuse to do them." " No way." "I'm not backing out." "That wouldn't be backing out." "It'd be totally understandable, Krassi." "If you don't feel strong enough." "Let's try and see." "I want to use what I earn to pay off my debts." "Try it." "You might find you like it." "Like it or not, I have to do it." "I have to make some cash." "It's the only way." "We'll be there in ten minutes." "Plamen, did you sit on the adrenaline?" "You..." "Oops, I elbowed Krassi's head." "I'm going to shoot you up with Valium." "It's damn far." "It's far, but I warned them." "I told them." "What can we do?" " Relax, take it easy." " It's on the other side of Sofia." "Calm down." "For heaven's sake." "We're going to crash." "Did you have your coffee?" " Have you ever been in an ambulance?" " No." " Do you find it interesting?" " No." "Show me your tongue." "It's OK." "It'll pass." "It'll pass." "It'll pass." " Shall we sing?" " No." "Let's forget about the pain and sing." " No." " Why?" "What grade are you in?" " First." " First." " How is it?" "Did you learn about spring?" " Yes." " What did you learn?" " I don't want to talk." "Fine, you don't have to talk." "It'll be fine, sweetheart." " Do you do dancing?" " No." "Why not?" "What do you want to be when you grow up?" "A teacher?" " A science teacher?" " Yes." "A professor." "Do you remember the moment when the wardrobe fell on you?" "Is there anything you don't remember?" "No." "You remember climbing up to get your trainers?" "I didn't climb up, they were at the bottom." " At the bottom?" " Yes." "It fell on you when you opened the door?" " Yes." " The whole wardrobe fell on you?" " Yes." " Just like a little turtle." "Sunshine." "Just a bit longer." "It's all right, honey." "I know." "Everything's going to be fine." "You're a great hero." "You know what I'm going to give you?" "A big syringe full of water." " Do you want one?" " Yes." "And you can spray people with water." "It'll be fine, my dear." "Everything will be fine." " We're almost there." " It's shaking." "I know it's shaking." "Here come the last potholes." "Let's count them." "One, two and three." "Dr Tarashoev for HQ." "Can you hear me?" "Yes." "What is it?" "Our ambulance broke down at the corner of Nikola Petkov and Boris III." "I don't know if my driver can fix it." "He's doing his best." "Please take note of this." "We have no electricity." "Your ambulance, right?" "Yes." "Do you have a patient?" "There's a woman who knows what she wants in life." "How can you tell?" "How?" "It's obvious." "The way she walks, her clothes..." "Not only her clothes, but the accessories she wears." "Who knows who might be sick of her." "Plamen has his problems." "He's a pessimist." "Whether someone's sick of her or not, she wouldn't give a damn." " HQ, I am listening." " Please take some Spasmalgon." "Oh no." "Let me see the map." "Bloody crossroad." " I can't see..." " We have to turn left." "This way." "Left." "And now up there." " Up here?" " Yes." "Bloody hell." "Where are we, Krassi?" "Pazardzhik." "You wanted a trip?" "Here's your trip." "Yes, but not one like this." "We're going to Italy." "Do you see a police car?" "Dr Yordanov for assistance." "Who's calling?" "Dr Yordanov." "Go ahead." "Please ask the police to come out and meet us." "Mila, we can't understand you." "Because we're in the middle of nowhere." "I'll try on the other line." "All of our operators are busy." "Please hold the line." "No number on that house either." "No house numbers, no police car." "We would've seen them." "Grandpa, have you seen the police hanging out here?" "Surely they know where it is." " It's their area." " Exactly." "What a rusty Lada." " Need light?" " I've got it." " It's me, Krassi." " Yes, I know." "This is a tumour." "Her eye has leaked out." "And those are worms." "A tumour?" "It decomposes so fast, Krassi?" "It's not been two days." "It's been longer." "In that case..." "Guys, it's been more than two days." "Her head has been eaten by worms." " Seriously?" " Yes, seriously." "Half of her head is gone." "Everything has been eaten away." "I regularly brought her money for food." "Is she alone?" "Can you wait for the other team to arrive?" "I'm the only resuscitator in all of Sofia." " We can't wait." " OK." "See you guys." "Why did they think she'd be mentally ill?" "One of the guys complained to his colleague." "They were told she was mentally ill, so he thought an ambulance would come and then they could go home." "But then she was dead and now they have to wait." "There are many snowdrops that haven't been picked" "It's time to say farewell to spring" "There are so many girls who aren't loved enough" "How can you...?" "How does it go?" "It's time to say farewell to being young" "There are so many good deeds left unfinished" "And not enough time before old age" "HQ for Dr Yordanov." "He's left his coffee card on the machine." "He's treating you to a coffee." "Coffee from this machine doesn't tell your fortune." "It has to be from the other machine." "I'd like some coffee, too." " It's on me." " Everyone wants coffee." "The doctor is generous." "It's all on him." "I was looking at it." "See, it doesn't have a second floor." "No, no, no." "That's exactly my dream house." " It extends far to the back." " Yes, and it's..." "The living room is huge." "Huge." "It's a living room and lounge in one." "With a bar and crystal glasses for wine." "What a dream..." "How did they come to be so loaded?" "In Boyana, I was blown away by this house..." "I asked myself, "How much money must you have" ""to buy such a show-off place?"" "I don't know if I told you this, but they had hologram projectors that simulated snow." "It looked like a fairytale." " Yes." "Goodness me!" "Suddenly, it starts snowing." "But next to me, no snow." "Well, if you earn 30,000 euros a day..." "What kind of money is that?" "Normal money." "Some people earn that much." "But considering you only need three rooms and perhaps a swimming pool." "But that was just such a horrid, enormous show-off." "We should find some serial killers." "But we won't find any here." ""Joro, the Rock"" ""Mara, the Brick."" ""Mara, the Brick!"" "My friend who's a cop is studying them now." "There aren't many of them in Bulgaria." "They need a breeding ground." "Someone here with such a psychological profile might go to the United States to commit his crimes." "The common denominator is that they're usually intelligent" "and that they lack any sense of compassion." "For example, when you see someone who's been stabbed, or like when Krassi was fixing that guy's broken nose," "I suffered too because I imagined my nose being smashed as well." "But serial killers lack that feeling." "So I could be a serial killer." "HQ, can you hear me?" "HQ?" "Who knows when they'll pick up?" " Did you get that?" " They hung up." "All operators are currently busy." "Please hold the line." "The lines are jammed and the cases are piling up." " This country is lost." " And what now?" " Go home." " Yes, back to HQ." "For God's sake!" "Nobody's picked up the phones for 30 minutes." "The system has crashed." " Let's hope no one is in need now." " Yes." " Emergency service." " Dr Yordanov." "Reporting back." "Yes?" " We're reporting back." "One moment." "Hello?" "Wait, Dr Yordanov." "I can't hear you." "Tell them about the problems with the radio, Krassi." "When did we get there?" "Can you hear me now?" "There's this noise." "The system has crashed." "Nobody has answered the phone for 30 minutes." "30 minutes." "Really?" " Yes, 30 minutes." "And we have it all on tape." "Dr Yordanov, I'm listening." "Write this down: " we got there at 25 past and nobody opened the door." ""We asked HQ to give them a ring." ""Nobody answered." "Nothing happened."" "Pull yourselves together and pick up the phones." "The system is blocked." "What's the diagnosis?" "What diagnosis?" "Nobody opened the door." "How am I supposed to make a diagnosis?" "I have a new address for you." "Wait." "Go ahead." "Can you hear me?" "Can you hear me?" "Can you hear me?" "Can you hear me, dear?" " Have you been drinking?" " No." "Be honest with me." "There are no police here." " A little bit?" " Just this hurts." " Your leg hurts?" " Yes." "OK." "Where does it hurt?" "Can you hear me?" "Where does it hurt?" " Higher or lower?" " Yes." "Where "yes"?" "Stay still." "This is..." "Give me that splint." " It hurts." " Stay still." "Stay still." " It hurts." " I know." "I know, dear." "Don't bend it." "Don't bend it." "I know it hurts." " Stay still." " It hurts." "Please stay still." "I know it hurts." "Don't get up." "Don't get up." "Stay still." "Don't get up, man." "You'll leave your leg behind on the stretcher." " Do you know how much it hurts?" " I know, I know." " Do you know how much it hurts?" " I know, sweetie." "Your leg is broken." "Now please lie down." " But it hurts." " I know it hurts." " It hurts." " Please, please lie down." "I know it hurts." "Lie down." "Please." "Please, please, please." "Lie down, lie down, lie down." "Please don't get up, don't get up." "We're there." "It's over." "Please don't get up." " Yes." " Please lie down, lie down." "Krassi, come and take a look." "Please." "So..." " Look here." " It will pass." "Don't get up, man." " But it hurts." " It hurts." "Strap him down." "Please, please." "Lie down, lie down." "Listen, your bone will shoot out." "Lie down." " But it hurts." " Lie down, lie down." "Oh fuck, I'm going to my grave." " Should I pull him out?" " I don't know." "Maybe." " Fuck, it hurts." " I know." "Lie down." "Lie down." "Stay still." "Don't move." "Yes, it hurts, dear." "Don't lift it." "Not at all." "For fuck's sake." "Relax." "Take it easy." "Bring him over." "Come on, Plamen." "Lie still." "Do you hear me?" "Don't move." "Wasn't there anyone with him?" "Who'd walk along the carriageway at midnight?" "What were you doing there, my friend?" "Was he hit by a car?" " How's your love life?" " Rubbish." "Same here." "Have you forgiven me?" " Forgiven who?" " Forgiven me." "That depends." "Hand me the needles." "Let me give you acupuncture." " What do you think?" " I can stick a needle in your arm." "No, I promised you an intravenous one." "Three of them." "Come on." "I'll choose a nice vein for you." "Here." "This one." "Poke me." "You don't dare?" "Not like this." "Not at an angle, please." "Goodness, what's become of my veins?" "I used to have beautiful veins." "Sasho's buggered off." " He quit." " Sasho quit?" "He quit." "He was already gone on the 29th." "I thought he was on unpaid leave, but he's gone." " Really?" " Yes." "He's getting paid more elsewhere." " Good for him." " It's all about money." "Where did he go?" " I don't know, I haven't seen him." " He'll be back." "I saw his crew once flying down Slivnitsa Boulevard." "I called him and asked, "Why are you ignoring me?"" ""You just went right past me." But they were on their way to a case." "He said he was quitting and he really did." "To all teams." "There are no vacant beds in neurology at St Anna, Third City Hospital or ISUL." "Bravo." "So he quit." "Katsarov quit, too." "Hasn't he gone on off to a war zone?" "No, he went to work elsewhere." "Ah, elsewhere." "Our squad has been completely destroyed." "Nobody's stayed." "There's nobody left." "Little mushroom?" "Are you going to bed, sweetie?" "All right, my little one." "Sleep tight." "I love you so much." "Sleep well and sweet dreams." "Dream only of good things." "Of an elephant stepping on your little toe." "Goodnight." "Kisses." "I love you and miss you so much." "So much, sweetie." "We'll talk tomorrow, my little one." "Bye-bye." "Kisses." "Bye." "I have everything." "I think he's stopped breathing." "Here?" "Straight ahead?" "Tell us what happened." "What happened tonight?" "Well, nothing." "It's nothing." "What happened?" "I opened the door and saw his keys and a plastic bag on the floor." " Then I saw he was unconscious." " No, I just blacked out and fell." "I could barely drag him into bed." "That's never happened before." "And he hasn't stopped since morning." "He went out and came back in a terrible state." "He's been a drug addict for 15 years." "The only reason I want to stop is because of my mother." "And I'm trying my best." "How many times a day do you take drugs?" " Once." " That's not true." "She doesn't know that." "That's not true." "Ask me, I've been unemployed for the past month." "He leaves in the morning and comes back at noon, but it's still not enough..." "He stumbles, falls and gets back up again." "Fine, but why..." "You won't quit, unless you change friends." "I'm getting rid of them." "Five of his young friends have died." "He's dying every night." "I sit next to him to hear if he's breathing." "I'm trying my best, but she thinks..." "Last night, he stumbled in at 3:30am." "He's surrounded by needles all day." "No, I've seriously decided to get treatment." "It's not methadone or heroin." "It's trash." "The cheapest trash." "How can he afford to shoot up five times a day and then tell me it only costs 2.50 euros?" " I've been so naive..." " Are you on a mix or heroin?" " What?" " A mix?" " What mix?" " What do you buy?" " Pure heroin?" "No way." " Heroin doesn't exist." "Yes, it does, but it's expensive." "Well... trash." "Do you know how they produce this trash?" "Yes, there was a programme on TV about it recently." "They found out it contained horse tranquillizer." "There's fibreglass in it, too." "All kinds of trash." "And chalk, too." "One day, you'll take too much and you're history." "Stop yourself." "No, I'm really trying my best." "I want to stop because I don't want to die." "I want to work." "I want so much." "I'm trying my best." "He's not trying." "He's getting worse every day." "My mother's right, yes." "Two years ago, I came home and found him blue on the floor." "One of your teams came and he'd injected himself with brick dust all day." "Is there any blood left in his body?" "He only weighed 1.3 kg when he was born." "We spent ten weeks in hospital." "And now I have to watch him die?" "Six weeks ago he was in the rehab clinic." " Right." " For two therapies. 15 days each." "He gained weight, looked good and helped the nurses." "On his second day out, those bastards showed up." "He left, came back with needles and I found him on the floor again." "No, you have to get him out of this place." "He has to get out of here." " Away from this neighbourhood." " And his friends." " But they're everywhere." " And they can sniff each other out." "I wanted to move out three years ago." "My friend said," ""Even if you move to another neighbourhood," ""he'll keep coming back here."" "I wanted to take him to the Black Sea." "But where?" "Where can we go?" "They're everywhere." "The whole of Sofia, whether it's the Palace of Culture or any other neighbourhood." "He's 28 now." " 15 years ago..." "...he was 13." "He started at 13?" "God forbid." " Is he close to the end now?" " Not quite." "He'll hold on for a bit longer, I guess." "He could get over it, if he has the will to change and stop this nonsense." "Krassi, please don't." "It's too high." "OK." "Let me just take a look." " Someone has clipped the branches." " Shake that branch." "Don't hit me with that thing." "Wait, I can't collect them all." "They're not that good." "They're good." "I already ate." "I had some in the tree." "I am listening, Dr Tosheva." "23: 15, we finished at 23:33." " I wish I was young again." " Me too." "Every time we pass by these streets." " Maybe not too young." " Not too young." "A little rascal." " Exactly. 10th or 11 th grade." " Yes." "I'd be fine with 7 th grade, too." "Being a little rascal is great." "This neighbourhood evokes so many memories." "That's done, Mila, and now West Park." "Next to the petrol station." "A pregnant woman has tried to abort her baby by swallowing an unknown medication." "She's vomiting and her stomach hurts." "She's waiting in a car." "The license plate is..." "A 4401 KL." "Did you receive that?" "They should drive to hospital themselves." "They're already sitting in their car." "Wait, I'll call and ask." "Tell them to go straight to toxicology." "Why should we waste time on this?" "This is utter nonsense." " They have a car and...?" " I won't do the abortion for her." "She is sick, after all." " She wants an abortion, Krassi." " Yes, but..." "We're taking the call, Jessie." "We'll wait for an update from you." "I'm sick of people taking the piss." "Let's go back to HQ and assume they'll cancel." "Sorry Mila, but they've run out of fuel and the petrol station is closed." "You'll have to go." "I'll pay her my last respects and even bring her a can of petrol." "We're going." "I'll also give her money for the abortion." "You have a heart of gold." "You're so generous." "Idiots like that can make you hate mankind." "Well, yeah." "And not feel compassion for anybody, and I mean nobody." "And treat everyone with disgust." "Nobody will stay here to work." "And we'll be doing 200 calls a night." "One team." "I'm even sick of smoking." "They should have called us back by now." "You must be kidding." "This is taking a ridiculously long time." "An unconscious man in a bathroom" " OK." "Next to the south bus terminal." " OK." "The call was received at 6:55pm." "What?" "At 6:55?" " What do you mean, "what?"!" " All right, fine." "Mila, are you taking the call?" "Yes, we'll take it." "I didn't hear that." "Are you taking it?" "Yes, yes, yes." "Watch you don't get beaten up." " All right." " Bye." "Very funny." "An unconscious man, and we should be careful not to get beaten up!" "Bravo." "Why aren't you moving?" "Crawling along like snails..." "Bloody potholes." "There's no excuse." "You cut in front of us." "You turned in front of him." " But I signalled." " So what?" "You make me feel ashamed." "I'm also a taxi driver, you idiot." "What happened?" "What is it?" "What did I do?" "If we had killed you, we'd be going to prison. "What did I do?"!" "From which lane did you cut in front of me?" "I was in the second lane." " And why did you turn left from there?" " I had my indicator on." "Who cares about that?" "Your siren was off." "You're not allowed to turn left from that lane." "And that's that." "I did it on purpose to obstruct the ambulance." "What if we were coming for your child or grandchild, and somebody crashes into us and they die?" "What then?" "What then?" "It's too late." "He's passed away." "Can you tell us what happened?" "You tell us." "He suddenly fell." "I went to help him up." ""Come on," I said, "a bit further"." "And we managed to get here." "And he was still talking." " Will you issue a death certificate?" " Let me explain..." "If you're here to explain, then please, I wish you a good night." "No explanations." "Look at this woman." "She's been waiting for four hours." "She called for you four hours ago." "There's no point in talking anymore." "Please, come next door for the documents." "You can sit down and write here." "Clear the table a bit." "Our sincerest condolences." "We're truly sorry for this." "Wait for instructions." "OK, received." "We're leaving." "Go on, go on."