"This programme contains some violent scenes." "This programme contains scenes which some viewers may find upsetting." "The Bag Man's there." "He's always there." "You say a word, you think a word, he'll come for you." "He'll come for you." "(He'll come for your eyes.)" "Can you see him?" "He's out there." "CHILD HUMS "Twinkle, Twinkle, Little Star"" "(He'll come for your eyes.)" "The skin looks like it's been lacerated." "The intensity of the fire." "Temperatures reached are often high enough to create these kind of fissures." "So that's what killed her?" "The fire?" "Well, the carboxyhaemoglobin level in her postmortem blood sample was high." "So the smoke killed her?" "In...any blood from these lacerations, I'd expect to find similarly high levels of carbon monoxide but here, deep within the eye cavities, there was haemotoma clotting with very low levels of carbon monoxide." "Entirely normal, in fact." "Meaning what?" "I think, before they torched the car, they put out her eyes." "Sweet girl." "Wasn't she?" "Claire Somers as she is now, and as she was in 1986 when she was seven years old, the year she was abducted from her care home." "I don't remember her." "Me neither." "Probably wasn't much of a story." "An abducted kid...with bunches?" "!" "It was pre-the Children's Act 1989, so when a kid went missing from a care home, they just sent a fax to the police, who didn't move a muscle for 24 hours." "Without the media watching their every move..." "They didn't move fast." "So to say the system failed Claire is a crime of understatement." "This is her mother, Trish Somers." "Drugs, prostitution." "Claire was taken away from her aged four." "Three years later, April 27th 1986, she was abducted from the care home, never to be seen again, until she turned up in a car park in Acton, incinerated with her eyes stabbed through." "SCREAMING" "How do we know it's her?" "DNA." "From 1986?" "That was prescient!" "The original investigation kept her hairbrush and pyjamas for the sniffer dogs." "Yeah." "Robert Fenchurch." "The cold case." "The manager and major shareholder of Endsleigh Lodge, Lewisham, the care home that Claire was taken from." "Now, Claire's abductor ran him over and found the time to go back and pop his eyes out as well." "MAN SCREAMS A few local sex offenders were rounded up and cleared, no prints at the scene and only one witness who couldn't ID the abductor." "Yeah, w-w-we'll get to that." "But didn't you hear what I just said?" "That Claire and Fenchurch's killer have the same MO." "The eye thing?" "The eye thing, right." "So we're looking for the same person." "So we start, not in 1986, we start last night." "The licence plate is indecipherable, but we're checking the chassis." "The sat-nav chip's OK." "These were on the dashboard." "They got some sort of protection because the rubber melted down over them." "It's a ballpoint pen." "SCREAMING Is this the weapon?" "EVE:" "Blood and tissue samples would suggest so." "You don't do this without compelling psychological motive." "You do this because the eyes signify something to you - something personal, something specific, perhaps something historic." "A pen's a bit spur of the moment, then, isn't it?" "Well, if putting the eyes out is as strategic as you say it is, you'd expect a screwdriver or stiletto blade." "So it's opportunistic, it's improvised, it's in the moment." "But it doesn't diminish the significance of the eyes as a focus for rage." "We're probably looking at a dormant psychosis here." "EVE:" "This I'm less sure about." "What is it?" "A credit card?" "No magnetic strip, but it is encoded with some kind of electrical signature." "A loyalty card?" "Oyster card?" "So what was this car park near to?" "A sports centre and then the A40." "And what was on the other side of the A40, then?" "A couple of hotels, right?" "So, could this be, em..." "one of those plastic room keys?" "You book in online, check in with a credit card, a machine gives you your key, another machine vends tea, coffee, booze, condoms." "Any human beings involved at all?" "Privately contracted cleaners." "Area manager." "I ran all the reservations for the dates you specified." "There were a number allocated, but only one booked for longer than 24 hours." "How long?" "Four days." "Which room?" "516." "Down there." "TV PLAYS" "MUFFLED SCREAMS" "It's all right, it's all right." "We're police officers." "It's all right." "OK." "WATER GUSHES" "You're all right." "You're OK." "OK." "'The hospital have checked her out and there's no sign of sexual assault." "'What about forensics?" "Eve matched DNA with the corpse.'" "Claire Somers was in that hotel room." "And the room was booked by credit card in the name of Estelle Sharman." "No record." "The address the card is registered to, there's nobody there with that name." "How is she?" "Dehydrated, exhausted, but thankfully, nothing else." "Good." "We can talk to her with a clear conscience." "Pardon?" "Well, you can talk to her with whatever you like." "Mrs Harding?" "Detective Superintendent Boyd." "Abigail..." "Thank you." "Thank you for finding my daughter." "Do you have to do this now?" "I'm afraid we do, yeah." "My elder daughter, Teresa." "Um..." "Aha." "I'm a doctor." "I've given her something to calm her nerves." "Right." "Must be nice having someone in the family to take care of you." "Mrs Harding..." "Doctor.." "please." "We don't stay here?" "No, 'fraid not." "'This car stopped and someone got out." "'Had you met her before?" "'I met her in a department store.'" "Right." "Sometimes I pinch stuff just to see if I can get away with it." "Ah, and she caught you?" "I thought she was security." "Just some nail varnish, but... then she bought it for me - insisted." "I met her a few times after that." "She'd talk to me, listened." "She was...nice." "Well, at least I thought she was nice." "Get her name, Grace, will you?" "'Did she tell you her name?" "'Estelle.'" "I liked her." "I wouldn't have got in the car otherwise." "I'm not stupid." "I liked her and she locked me in that cupboard." "Who else was in the room, Grace?" "Was there anyone else in the room or was it just her?" "I-I-I know this is difficult." "Just take your time." "HE SIGHS Grace, did she see anyone else?" "(For God's sake...) Come on, Grace, please." "It's very important that we get this information, Abigail." "Was there anyone else in the room?" "No." "Sorry, I didn't hear you." "No." "No, no, no." "Not at all?" "The Bag Man." "The Bag Man." "Sorry, I don't understand." "The Bag Man!" "HEAVY BREATHING" "The Bag Man!" "The Bag Man." "SHE SOBS" "The Bag..." "It's OK." "'Shh." "OK?" "'You don't have to do any more." "It's all right.'" "The name the woman used was Estelle Sharman." "Does that mean anything to you?" "We think her real name, the name that she was born with, was Claire Somers." "No." "I'm sorry." "Seven hours seems a long time to wait before reporting your daughter missing, isn't it?" "A-A-Abigail can be reckless." "So it's pretty regular for her to come home late from school?" "Yes." "Is there anyone that she's been hanging out with who you think could be involved in all this?" "No, not at all." "Abigail's brothers are here." "How is she?" "She's having a rest, but you can take her home." "But I will need to talk to her again." "Why?" "She's safe now." "You've found her." "Because a woman was killed and Abigail was somehow involved with that." "While you're all here, can I ask you...?" "Abigail was..." "Well, she mentioned the Bag Man." "Do you know what that means?" "The Bag Man?" "It's just a story." "That we used to tell each other as kids." "Yeah, he's not a real person." "HEAVY BREATHING" "What do we know about the Hardings?" "London born and bred." "Leo Harding has been claiming incapacity benefit since 1995." "Why?" "He suffered a stroke." "Karen's a music teacher." "And the boys?" "Painter-decorators - have their own company, still live with Mum and Dad and Teresa lives a few streets away." "She's young, though, Abigail?" "There's got to be 15 years between her and Teresa." "Well, that's not unusual." "It happens." "I know." "So, Claire was taken. 25 years later, she takes another girl." "That's hardly going to be random, is it?" "Maybe she was doing it for someone else." "Like who?" "The people who abducted her in the first place." "Remember how long she'd have been living with them." "She would have become entirely dependent on them." "But why was Claire abducted 25 years ago?" "Was she a random victim herself?" "Was she chosen?" "Was she hand-picked in advance?" "That is the big question." "There was a witness to her abduction at Endsleigh Lodge." "Who?" "12-year-old Peter Broading." "And do we know what's happened to him?" "He's still there." "What?" "He runs the place." "DOORBELL RINGS" "How long have you been in charge here, Mr Broading?" "Over ten years now, but, em..." "I was here before." "But then, of course, you know that." "That's why you're here, isn't it?" "I left when I was 16." "Not an ideal childhood, but, eh... you make your accommodations with your past." "Who can say?" "But if I hadn't lived through those years, then I may well not have come back here again." "And the changes we've made, the life we offer now..." "Good comes from bad, sometimes, I think." "Well, we're here to talk about the bad, about Robert Fenchurch and what happened to him the night that this girl...went missing." "Claire." "I remember her." "'I heard the TV on." "It was late at night." "'She was doing keep-fit.' What are you doing?" "'She always wanted to be a dancer.' What I really need is a skipping rope." "'She said she wanted a skipping rope.' Wait there." "'So I went off to find something." "'And when I came back..." "he'd taken her.'" "I did nothing to stop him..." "and nothing to help her." "You were 12-years-old." "She would've saved me." "She would've tried." "And how do you think this man got in?" "Well, this was a very different place back then." "There were no security codes or panic buttons." "So people just came and went as they pleased?" "Mr Fenchurch did his best with meagre resources and a skeleton staff." "And he gave his life trying to stop Claire's abductor." "And that should be his epitaph?" "Sacrificed in the line of?" "Absolutely." "Stop, stop!" "Did you see what happened to Fenchurch?" "No." "Or the face of the man who took Claire?" "It was dark." "He was hooded." "And you made no attempt to raise the alarm or...?" "I didn't." "No." "So coming back here is your redemption?" "My life's work." "Whoever Claire Somers was, she had expensive and illegal tastes." "I extracted these from the flesh area around her neck, and they're a match for fibres from the hotel room." "A shahtoosh." "A what?" "It's a shawl derived from..." "Tibetan antelopes." "..Tibetan antelopes." "E-E-Exactly." "It's an endangered species." "The hair is so fine that the average shawl can pass through a wedding ring." "And they go for about ten to 15,000 on the black market." "Over here we have Claire's bag." "Canvas body, leather straps and corners, sterling silver clasp." "I believe it's one of these." "So it's expensive?" "Over a grand, I'd say." "The car - registered to a Penny Milton." "Runs a parties-and-events company." "Yet to report it missing." "Sat nav?" "It's programmed routes took her to Finchley..." "That's where Abigail lives." "Well, she was stalking her." "Other journeys?" "Yeah." "Postcodes in and around Chelsea, Belgravia, Knightsbridge..." "Heathrow being the longest journey." "PAPER RUSTLES A tenner... says Penny Milton has a record for vice." "Ran a knocking shop off the Mile End Road." "SHE LAUGHS" "Thanks, Spence." "So this is us." "The Jordanian Embassy." "Belgium, Spain." "Over here there's Saudi, Russia." "You get the idea - lots of money, prestige, transients." "Penny organises personal or larger-scale group encounters." "It's all very exclusive, expensive stuff." "Claire's bag and her shawl, they feel like accessories that were given to her." "It's a particular kind of luxury." "For a particular kind of party." "Yeah." "Now, this is what I'm interested in." "I got an old colleague to pull up a file." "That's Penny's right-hand woman." "A very expensive asset, apparently." "According to Vice, she did a lot of recruitment as well, if you know what I mean." "Guess what name she goes by?" "Estelle Sharman." "OK." "Endsleigh Lodge?" "Members of staff." "Hardly comprehensive." "But none have records." "But the kids...different story." "Cautions for prostitution." "13-years-old, Grace." "Fenchurch must have turned a blind eye to this at the very least." "After some digging, I found these reports from '85, issued by a Lewisham Council social worker." "The implication is that this "stuff"" "was all part of the service at Endsleigh Lodge." ""Lack of corroborative evidence." "No further action."" "Fenchurch only got a slapped wrist." "None of this was even mentioned in the original investigation." "I'm thinking... maybe this was suppressed." "Maybe the girls were too frightened to point the finger." "Local authorities had no powers to investigate." "This is long before police protection orders." "Different times, Spence." "That's what Broading said." "I was told to ask for Estelle." "Estelle isn't here but I'm sure I can help you with whatever..." "This is where you organise the parties, right?" "We're a fully-licensed business, if that's what you mean." "Estelle does work here?" "Yes." "And this is where she entertains her guests?" "We're a little busy right now." "I thought you were in the party business." "I love a party, I do." "You wouldn't think to look at me but, after a few, I do really get down." "Hello, ladies." "Let's be clear." "Estelle is my associate, my business associate." "Yeah, and she's a little too old, isn't she, to be doing this kind of entertaining?" "If you like." "Too old and too dead." "Estelle Sharman, real name, Claire Somers." "Stabbed in the eyes and burnt to a crisp hours after she abducted this girl." "My God." "This is where she used to stay sometimes." "What did she do for you, this Estelle?" "Pick girls off the street?" "Oh." "That's what you're leading up to." "I send Estelle out to kidnap the under-aged?" "Look, what I do here is professional, protected and consensual." "And I've never brought anyone into this that didn't ask first." "Right, how did you meet Estelle?" "She was on the street, 16 years of age, pretty girl, she saw what she could earn, picking and choosing from a stream of wealthy men." "And she never told you her real name?" "She didn't want to." "I named her Estelle." "Where was home for her?" "I didn't ask." "You didn't ask?" "You don't." "Anyway it's always the same story, home isn't there any more." "When was the last time you saw her?" "About a week ago." "She'd stopped talking to me." "And was that unusual behaviour for her?" "It happens." "I told her to sort it, go and see someone, get some happy pills." "Whatever it took to put the smile back on her face." "You sent her to a doctor?" "Which doctor?" "I wasn't here to hold her hand." "I've been through the staff and resident names you provided." "A lot of your contemporaries picked up records - drugs, prostitution, petty theft." "That's far from unusual with kids from a care home background." "I'm talking about while they were still here, aged 13 or 14." "And what's weird is that a lot of those arrests were made a good way from here" " Margate, Chatham, Hastings - when they were supposed to be resident here." "There were trips." "Seaside, museums, that kind of thing." "Kids like that, you give them an inch..." "Did you go?" "I never liked the sound of it." "Too far from home." "So who drove the bus?" "Fenchurch?" "Mr Broading." "All I remember is a man and a van." "I don't know why you think I'd be able to tell you something I couldn't tell the others." "Someone took her." "They never brought her back." "Now she's dead." "Nothing to do with me." "And you never wondered where she was or who'd taken her?" "Well, course I've thought about it." "But wherever she was, she was better off without me." "I'm sorry, Mrs Somers, but even though we're still trying to determine the exact circumstances around your daughter's death, what is clear to us is that she was involved in prostitution from a young age." "She may have been abducted for that exact purpose." "What?" "At seven?" "Endsleigh Lodge isn't so far from where you've lived all your life." "Isn't that right?" "But we know what kind of place it was - the brutality, the neglect." "You must have too, no?" "The circles you moved in then, the men you would have known about." "Did you really never have any suspicions?" "DOG BARKS" "You still here?" "SHE SOBS" "Penny said that she sent Estelle for what she called "happy pills", yeah?" "Yes." "Well, anti-depressants, Prozac, that sort of stuff, you can't just dish that out." "You have to have a semblance of patient history, and medical background." "So she must have a pet doctor." "And there are four private practices in the immediate area around her flat." "Hello." "Save it." "Dr Harding." "This is extraordinary." "This woman..." "She took Abigail?" "We believe so, yeah." "Did you prescribe her any medication?" "I did." "I also told her to think about a course in cognitive behavioural therapy and..." "Oh, my God." "She asked about her." "How old she was." "She's not someone that you or your colleagues have ever seen or treated before?" "No." "Absolutely not." "Does the clinic have CCTV?" "Yes, I believe so." "Well, we'd like to get a more recent image of her if we can." "Of course." "Here we have Claire in the clinic." "Waiting for her appointment for anti-depressants." "She's got that bag." "Yeah." "Here's Teresa." "Watch her reaction." "Now Claire's reaction." "She seems frozen to the spot." "See the unnatural distance between the two of them." "Now watch as Claire steps forward," "Teresa's arms go up to protect herself." "The unconscious mind controlling posture as a way of managing feeling." "Grace, we cross our arms all the time." "Sarah crosses her arms whenever she sees me." "See how wary Teresa is of Claire." "Whoever Claire is, those two women know each other." "You've never been anywhere like this before, have you?" "I expect you're wondering why you're still here." "To do with Abi." "That woman." "It's more about that woman than Abigail." "Come on, Teresa, how long have you two known each other?" "I don't know what you mean." "I told you I'd never seen her before she came in that day." "That's a lie." "That is a lie." "That certainly was not the first time that you two had ever met." "You see, that's why we bring people in here." "To stop them telling lies to us." "But I'm not lying." "I promise." "I don't believe you." "I don't believe you." "Was she Estelle to you or Claire?" "What did she want from you?" "Was she threatening you?" "Is that why she took Abigail or were you both involved in taking Abigail?" "You will tell me the truth." "I want you to be sure of that, Teresa." "I want you to be sure of the fact that you are going to tell me..." "..the truth." "TERESA HUMS" "Boyd?" "What?" "Can I have a word, please?" "TERESA CONTINUES TO HUM" "You need to go easy on her." "She's frightened of you." "Well, why wouldn't she be?" "She's never been in this position before." "She's disassociating." "She's removing herself from harm." "OK, you've registered your complaint, so if she freaks out, I accept full responsibility." "Can't you hear her?" "Yes, I can." "She is humming a child's nursery rhyme!" "It's some childhood block-out thing she used to do." "You're witnessing a full-blown psychological haemorrhage!" "1999, she had to re-sit an entire year after a nervous breakdown." "Here's the other thing - four credit cards all maxed out." "Her credit rating screwed." "So Teresa has a history of mental illness and bad debts." "So, what if she was involved in the kidnap of her own sister?" "Teresa and Claire kidnap Abigail?" "Yeah, and then they fell out." "What about...?" "Yeah, the eye thing, I know but she had a breakdown, didn't she?" "Hm?" "Yes, but mental frailty doesn't equal psychosis, Boyd." "What?" "You can't talk to her." "I'm not going to." "Mr Harding?" "Hello." "Hello." "My wife's inside." "Would you like me to go and find her?" "Yes, please." "If you'll excuse me." "Yeah." "No." "No, it's just not possible." "Could Claire Somers have known something about her?" "Like what?" "Well, she had a breakdown at med school, didn't she?" "That was a long time ago." "She's a good girl." "There is CCTV footage of their meeting at the clinic." "I questioned Teresa and the questions seemed to disturb her so badly that I had to terminate the interview." "Mum!" "What's going on?" "He wants to talk about Teresa." "He thinks she's involved." "What?" "That's ridiculous." "Oh." "Is she OK?" "I had her taken home but she'll be back again with me tomorrow unless of course you can help me here." "What did you do to her?" "What brought on her breakdown when she was at medical school?" "Hm?" "Anyone?" "Mum?" "Come on." "They're going to find out sooner or later." "I suppose, like a lot of students, she experimented." "She went to parties, she did drugs." "They didn't really agree with her." "The first we knew about it she'd come back home and barricaded herself in her bedroom." "She refused to come out and she wouldn't even talk to us about what was going on." "But, we cared for her, and she got well again." "Was there anyone else involved?" "In what sense?" "Well, was she involved with a dealer, or...?" "No, no, it was just with a bad crowd but not for very long." "Because you straightened her out?" "If you like." "She never received any kind of treatment?" "Well, she was hardly an addict." "You made no attempt to discover the underlying problem?" "Why would she need a shrink when she's got her family?" "So you brushed it under the carpet, basically?" "Bad news, Max." "It didn't work." "Bottle of lager." "Got a glass?" "You bastard!" "You bastard!" "GLASS SHATTERS" "Trish?" "Trish, can you hear me?" "Can you tell me what happened?" "It's OK." "What's his name?" "Terry Reid." "Man with a van." "Broading told me about a guy who took the care home kids to the seaside when the girls were picked up for soliciting." "He ran a company called AwayDaze." "Local authority's blacklisted him." "When did they shut him down?" "Not been registered since '98." "And there he is." "He smashed her to bits." "Did you know this man?" "I used to." "Did you know him when he looked like this?" "Hm?" "What about her?" "That's Trish Somers' daughter, Claire." "If you're asking me about them, you'll know that I was cleared from all that the first time round." "We do know that, it's true, but there has to be a reason why the original investigation didn't look at you harder then." "We know you used to take the Endsleigh kids out on your bus." "Lewisham Council employed you, that's before they ran inconvenient procedures like" "CRB checks." "So, what happened?" "New markets down on the Kent coast, was it?" "Claire Somers was abducted in April '86, there's no alibi worth the name, no interviews on file and now this." "That's Claire as you'd find her now." "What?" "Is that why that crazy bitch went for me?" "She thought I had something to do with that?" "Yes." "I think she does." "She can't explain to us why because she's too busy getting her jaw rewired!" "So, this is what I think." "I think that Trish holds you entirely responsible for what happened to her daughter, and when her daughter turned up, burnt to a crisp, understandably it tipped her over the edge, gave her the courage to confront a man who, for" "the past 25 years, has terrified her so much that she daren't say anything to anybody." "No." "No way." "You're insane." "Well, if I am, you should be worried, because what happens to the rest of your life is in my hands." "So, Robert Fenchurch, 1986." "Did he catch you trying to take Claire away?" "Tried to stop you so you took him out?" "Is that what you think happened here, sweetheart?" "Brave Robert Fenchurch protecting his kids?" "Gets run over, had his eyes stabbed out for his troubles?" "You must be desperate." "Well, that's what you do, isn't it?" "Huh?" "You don't have a brain so you use your muscle?" "You want to know why I was cleared the first time round?" "Your lot wanted that case filed and gathering dust as soon as possible." "Why?" "Cos they made a fortune from it." "We all did." "Fenchurch let me use his boys to run pills and smack whenever and wherever he wanted as long as he was getting his 10%." "The girls?" "When they were old enough, yeah, same thing." "And the local nick got a cut of everything Fenchurch made." "It was a racket." "So Robert Fenchurch was in charge." "It was his operation." "I wouldn't say that exactly." "Well, who was in charge, then?" "The kids." "Oh, come on!" "It wasn't exploitation, love." "It was a partnership." "That's the most repulsive, self-serving bullshit I've ever heard." "There's something you need to understand about Endsleigh Lodge." "The kids, OK?" "Once they were outside you could get them to do stuff you wanted." "But inside..." "Inside, they were top dog." "They ruled that place." "When they were all in there together, it weren't natural." "It was a kind of hell." "SHE SCREAMS" "You say a young child was taken away from there?" "Lucky them." "Yeah!" "Yeah!" "I'm definitely charging him with GBH." "Reid could be right about the kids running the place." "Half of them were hooked on heroin, violence was commonplace." "It was complete anarchy there." "It's not the picture that Peter Broading painted." "Maybe he's got something to hide." "All the other kids' files are present and correct. his is missing." "So he removed it, destroyed it?" "If that's the case, be good to know why." "Certainly would." "Maybe he didn't destroy it." "Maybe he just didn't want anyone else to see it." "Why would he want to hang onto it?" "It's a formal acknowledgement of his childhood, his existence." "Kids who grow up without parents seek validation wherever they can." "I'm sold." "He lives on the premises." "Forget it." "I know the entry key number. 1986." "1986." "The year Claire was taken." "10-4." "And, Chloe, you take over." "Go on." "These wounds are old, but they're horrific - on both his arms - completely symmetrical!" "You didn't get his file." "It's not in his flat unless it's under the bloody floorboards." "Grace!" "Yes?" "He would've been assessed, right?" "This man, Broading?" "Yes, he would." "Well, can you get me that report, please?" "It'll be classified." "Please, Grace." "Just use your charm or bribery or something?" "I'll see what I can do." "Can you do it quickly?" "PHONE RINGS" "RINGING STOPS" "PHONE RINGS" "Please." "I never said anything." "You have to believe me!" "Please!" "It's me." "I..." "I'm so sorry." "I just need to tell you this because..." "I need to tell that you have to leave...because... ..he's real." "The Bag Man is real." "I love you." "SHE SCREAMS" "SHE SCREAMS" "Is this what we think it is?" "Yes, and no." "The front door was locked, there was no sign of forced entry but..." "Why would she do this?" "She's a doctor and the bathroom's like a pharmacy." "She could've found a gentler way out." "But you're assuming it's suicide, she might have been pushed." "Well, come on." "What?" "Come on." "Let's see." "Push?" "Yeah." "I'd have clung on there, and there'd be fingerprints, but there aren't." "OK, she'd have been clinging on for dear life." "Yes, and broken fingernails but she didn't have any of those." "Instead, what we have is this full handprint here." "So she wasn't clinging on for dear life, she was actually trying to propel herself..." "Yep." "..off the balcony." "Maybe she was just retreating from something in the room." "Why didn't she just turn round and then jump head first straight out?" "Maybe she was just transfixed by something coming towards her." "Stop!" "Mrs Harding?" "Mrs Harding?" "I'm so sorry." "I'm really sorry, but I have to ask you all to leave." "We'll come and get you when we've finished here." "You..." "You did this." "She was fine until you took her in." "You've taken her away from us." "Fine." "Thank you." "Thanks a lot." "That was the psychiatrist who assessed the kids at Endsleigh." "I told him about Claire turning up and what happened to her eyes." "He'll help us." "Does that mean he's going to give us Broading's file?" "Yeah." "But we didn't get it from him." "The psychiatrist at Endsleigh believed that these cigarette burns were not self-inflicted, while these, masking symmetrical wounds inflicted later, were." "So, do you think that he was so ashamed of the burns he inflicted far worse on himself in an attempt to cover them up?" "He thought the holes were eyes and, that by rubbing them out, he'd blind them." "So who inflicted the cigarette burns in the first place?" "He wouldn't say." "The symmetry is controlled, strategic." "It's like he cut himself to heal himself." "Self-harm as self-validation." "Broading left the Lodge at 8:20." "Now, Eve puts the time of death no earlier than 9:00, so he could've made the journey to her flat." "So, victim-turned-abuser." "It wouldn't be the first time, would it?" "Actually, it's a very small minority of abused children that go on to harm others." "There's an even smaller minority who decide to live and work in the care home where they grew up." "Did it work?" "Did what work?" "Did it stop them watching you?" "Who put the eyes in there?" "Because that's what you believed them to be." "Look, all I've tried to do is to help you, OK?" "To go back to a very painful time." "You haven't." "You've lied about Fenchurch, what happened at Endsleigh Lodge, drugs, prostitution." "Why are you trying to protect Fenchurch?" "Why protect him?" "I mean, lying is very rarely altruistic though, is it?" "Are you trying to protect yourself?" "Did you work alongside him?" "Did you organise the trips?" "Did you put the kids in the bus, take them to the seaside with a bucket and spade?" "What happened?" "!" "What was I supposed to do?" "It was my home." "I didn't know anything else." "Everything I've done with my life, going back to that place, it's all been to make amends." "Didn't you feel guilty?" "Didn't you feel loyalty to the other children?" "It was every kid for himself." "Including Claire Somers?" "No, no, not Claire." "And I wouldn't have let Fenchurch touch her either." "Well history doesn't bear that out." "Did Fenchurch do this to you?" "And you cut yourself to stop him watching you but it didn't work so you had to do it for real?" "You did the same thing to Claire." "What was in her eyes?" "What did she see?" "What did she know about you?" "!" "Eye mutilation's very rare, very specific." "I wouldn't be much of a detective if I didn't make the connection, though the crimes are 25 years apart." "It is the gap that is the unfathomable piece." "It wasn't Fenchurch." "Sorry?" "It wasn't Fenchurch who put the eyes in my arms." "Fenchurch tried to save me." "It was David." "It was a...nine-year-old boy called David Drew." "Can you see them, Pete?" "Cos they can see you." "They can see you helping Fenchurch when you think no-one's looking." "HE SCREAMS" "Now tell me everything." "Everything!" "A nine-year-old boy did that to you as punishment for working alongside Fenchurch?" "That boy." "The rage in him." "Even they were scared." "Terrified." "David Drew." "Social Services had written him off from the moment he entered Endsleigh Lodge." "How old?" "Five." "He was found in a squat, chained to the wall." "Some food and water had been left for him, but nothing to suggest he'd received any care or attention in the whole of his short life." "Sexually abused?" "We don't know." "He was never examined." "So the boy himself didn't say anything?" "No." "He didn't even know who he was." "The care home gave him his name?" "That's about all they did give him." "Fenchurch's two-line report says he was unreachable." "They gave up on him." "No attempt to understand what would have been an intensely hostile attitude towards the world around him." "It was just a matter of how to cage him." "He knew Fenchurch had every reason to hurt him." "He knew Claire." "Yeah, but we still have a problem." "Yeah, a nine-year-old boy couldn't have abducted Claire, then run Fenchurch over." "For one." "And two," "David Drew wasn't there in April '86." "Fenchurch had him sent down." "To where?" "Borstal." "He was on his way to a temporary unit but then he went missing." "They never found him?" "Never." "When did he run away?" "February '86." "Two months before Fenchurch was killed and Claire was abducted." "Is that a connection?" "There's no police record." "He doesn't crop up ever again." "A nine-year-old boy just vanishes." "'The Bag Man's there." "He's always there.'" "SHE SCREAMS" "'Can you see him?" "'He's out there." "'You say a word, you think a word, he'll come for you." "(He'll come for your eyes.)'" "Right, and the letter?" "It's just fragments really, there's nothing coherent." "Is that Dr Foley?" "I need to speak to you." "It was just a story." "The Bag Man's there." "Looks like he applied for a replacement birth certificate... and built a whole new identity around it." "Do as I say or the Bag Man will get you." "Don't tell me I won't understand that it wasn't like that." "It wasn't like that!" "Tell me what happened then!" "Subtitles by Red Bee Media Ltd" "E-mail subtitling@bbc.co.uk"