"(Male announcer) Tonight, on Kitchen Nightmares:" "Gordon heads to northern California..." "O.M.G." "(Announcer) To help a husband and wife team whose struggling restaurant is tearing their marriage apart." "Just go inside." "[Bleep] You, dude." "(Announcer) Saki, the longtime owner, is focused on all the wrong things." "(Announcer) And his wife Jen is on the verge of a breakdown." "[Gasps]" "No one looked in there?" "Seriously?" "!" "(Announcer) The restaurant's food is all over the place." "(Gordon) Seafood, steak house, pasta, continental." "[Coughs]" "(Announcer) And the chef has lost all of his power." "(Announcer) And, to make matters worse, the conditions are so bad..." "Congealed blood." "Mm-mm, mm-mm." "(Announcer) This restaurant may have to close its doors for good." "Jen!" "[Retching]" "(Announcer) Can chef Ramsay help this unhappy couple?" "[Crying] Are you gonna help us?" "I just don't feel it, though." "[Crying]" "(Announcer) Or will their marriage and the restaurant be impossible to save?" "Just stop." "No one's ever gonna want to come back here." "[Sobbing]" "[Surf rock]" "What is that?" "Disgusting crap." "You're done!" "I'm done?" "I'm not insane!" "Yes, you are!" "Shut the place down!" "Get out of here!" "That is amazing." "[Sobbing] I can't take it anymore!" "I can't thank you enough." "(Announcer) Fremont, California, an affluent suburb located just outside of San Francisco and home to Spin a Yarn, a landmark restaurant that was taken over by a Greek immigrant," "Saki Kavouniaris." "Hello." "(Announcer) With Spin a Yarn booming, it seemed as if nothing could come between Saki and his dream." "That is, until a new addition came into the restaurant." "I took the bartender job at Spin a Yarn because I was desperate." "Don't drop it, whatever you do." "He asked me if I had any experience, and I said yes." "[Gasps]" "But I lied." "[Chuckles]" "If you would have told me I would have been married to him with a baby two years later..." "I would have ran for the hills." "Whoa." "[Chuckles]" "Jen is just a mess when she tries to help out in the restaurant." "Here you go, sweetie." "Thank you so much." "She doesn't know what she's doing." "But she is Saki's trophy wife." "I'm not as stupid as everyone thinks." "The canfi amuse..." "What is in that?" "Caviar?" "[Laughter]" "I'm not book smart." "I'm street smart." "[Giggling]" "(Announcer) When business started to slow down," "Jennifer convinced Saki that a remodel might help bring the people back." "(Jennifer) I was given no budget." "They don't put price tags on things." "I was just told to go pick out what you like, and now I'm realizing I have expensive taste." "[Cash register rings]" "I was planning on spending" "$350,000 at the most." "Jennifer wound up spending almost $950,000." "And after I remodeled this place, everything just went down." "[Laughter]" "Disgusting." "The pasta's overcooked." "The food isn't consistently good." "It's not fresh." "Have a good night." "It just kind of went like this." "It is dead." "It's empty." "I'm stressed out, man." "Set the [Bleep] on fire." "Did you pay the insurance?" "What are you getting so pissed off for?" "[Bleep] You, dude." "My parents will go days without talking." "It's always a fight." "What irritates me that I put my heart on my sleeve and..." "Right, Jennifer." "I have no energy anymore to fight with you..." "You know that?" "[Jennifer sighs]" "[Jennifer crying]" "(Mikayla) My parents are on the verge of divorce." "Yeah?" "Yeah..." "And the main reason is because of this restaurant." "I don't know how we're gonna bounce back from this." "I feel like things are out of control..." "And I feel like we need help." "(Announcer) After receiving an emotional letter from the owners, chef Ramsay has decided to meet Jennifer at her home..." "Hi, Jen." "Hi." "Come on in." "(Announcer) Before heading over to the restaurant." "Wow, who's that?" "Uh, that's me and Saki." "Saki and I." "What a gorgeous picture." "Thank you." "How long ago was that?" "Five years." "Really?" "Mm-hmm." "My goodness me." "Right, how are you?" "Uh, I'm nervous." "You're nervous?" "Why are you nervous?" "Um, 'cause when I asked you over," "I didn't think you'd actually come." "Can't believe white Oprah is sitting in my living room." "Um... how did all this start?" "It started 'cause I was bartending at the restaurant." "Is that how you first met?" "That's how we met." "Okay, great." "Actually, I lied to get the job." "How'd you manage that?" "He just asked if I had experience." "I said yes, but he realized, when I poured my first beer out of the tap, that I didn't know what I was doing, 'cause it was foaming everywhere and it was just..." "Wow." "Saki was the owner." "You were obviously shaking his cocktails." "Yeah." "Clearly, he had as soft spot instantly." "He does." "Did you have a soft spot for him?" "No." "No." "Why?" "He's not someone I would typically go for..." "Or physical appearances." "The age difference between both of you is... 16 years." "People think I'm a trophy wife or I'm gold digging." "It was never like that." "I mean, he wooed me for eight months." "And we went everywhere." "We went to Hawaii and we went to shows." "We went to concerts, and then I realized..." "I loved him." "They say beauty is in the eye the beholder." "It really is true." "And..." "He's my beast." "Um, fast forward..." "Your relationship with Saki now." "How has that changed?" "It's not doing good." "So just help me understand that." "It's very strained because we remodeled, we took a risk, and the remodel was, you know, a million bucks." "Damn." "How can you amass such a large amount?" "Did you have a budget?" "I didn't have a budget." "He told me to go pick out what I liked." "That's like sending a lady into a designer shoe store with no price tags on the shoes." "So it wasn't until after" "I found out that the bar was $40,000." "Wow." "And the little glitter tiles in the women's bathroom, I picked those out, but I didn't know they were 100 bucks each." "So we can't all blame him." "That's where I beat myself up and I get mad at myself." "Because we don't own that building." "We don't own that property." "Saki has a ten-year lease." "We've got ten years to make it or break it." "Wow." "Sounds like the restaurant's under immense pressure." "How do you guys talk to each other now?" "We don't, really." "That's what's the hardest part." "Like, now I don't get to work with him every day, side by side, so I'm trying to find my place in the restaurant." "What condition is he in?" "I mean..." "The restaurant just really stresses him out." "'Cause he wants to work more, 'cause he's trying to pull us out of this hole." "He is almost, like, ignoring the most important thing in his life... the family?" "Yeah." "I'm grateful for the insight, let me tell you." "Thank you." "Thank you." "Okay." "I feel like my marriage is at a breaking point." "And that scares me." "Wow." "Look at that sign." "What is that?" "A big, capital "S."" "Let's hope that doesn't stand for [Bleep]." "Ooh, hello." "Hello." "How are you?" "I'm Gordon." "How are you?" "Good, thank you." "Erica." "Good to see you, Erica." "Nice to meet you." "Hostess?" "Yep." "Right this way." "How are you?" "How you doing?" "Good to see you, bud." "You're like a little fat penguin." "I know, man." "I am, I am." "God bless you." "Holy crap." "You look more like funeral undertakers than you do waiters." "Everybody hate they wear a bowtie and tuxedo shirts." "Right hand up." ""You look like a penguin."" "Let's go." "Hold onto that coffin." "No, you don't bounce up and down." "There you go." "Together, together!" "You'll drop the body." "Together, together." "Oh, my goodness, me." "Let's go... show me to the table, please." "Okay, I'll show you to your table." "Nice to meet you." "Nice meeting you." "Excellent." "Thank you, gents." "You'll be here." "Right here." "Thank you." "Ooh!" "Is Saki in?" "Yeah." "I'd love to meet him, please." "Thank you." "The restaurant's, like, old style." "Can you come out here, please?" "Saki does need someone to..." "Push him because Saki is really old-school." "Hey, chef." "Hey, how are you?" "How you doing?" "Very well, thank you." "I met your lovely wife, sir." "Oh, wonderful." "Yeah." "Now I understand that you went through a major renovation." "Maybe you can show me around." "Come on this way." "I remodeled this place at the wrong time." "And before I knew it, it was big price tag." "It was in..." "It was too late to stop." "Oh, really?" "So this is our restrooms." "Oh, wow." "Bloody hell." "Yes." "Each one is about $40,000." "Got a stool here as well." "This is very posh." "Chandelier." "And then these little tiles here is $50 each." "(Gordon) $50 each?" "So you get those stunning tiles, and you put these [Bleep] butterflies on there." "Yes, my wife's favorite..." "Favorite, uh..." "Butterflies." "Butterflies, yeah." "So is she a designer?" "No, but she likes to do things." "I let her do whatever she wanted to do." "She blames me for it." "Wow." "(Saki) But that's how the husband and wife is." "Right?" "The husband takes the blame for whatever the wife does." "Wow." "Yeah." "The major stuff was probably right here." "A new fireplace." "Ah, look at that marble on the bar." "That's plush." "Granite's very expensive." "Wow." "So tell me about the budget." "Let's sit down." "So..." "Originally, it was supposed to be like $350,000." "Right, and you go from 350 grand to 900... $950,000, yeah." "600 grand over." "It doesn't make sense." "It got way out of hand." "And the identity of the restaurant..." "What are we?" "It's seafood/pasta." "Seafood/pasta?" "Continental cuisine." "Continental cuisine?" "With seafood/pasta?" "Well, pastas and seafood, then, yeah..." "So is it continental seafood..." "Seafood steakhouse." "Seafood steakhouse?" "Yeah." "Seafood steakhouse pasta continental restaurant?" "Right." "Let me, uh, eat." "I'm the one that makes the decision what goes on the menu." "Victor's the chef, and I'm the boss." "Are you scared, Saki?" "Huh?" "I'm not scared." "You're scared, huh?" "Don't worry about it." "Just relax." "You are sweating." "Look at your shirt." "I'm not sweating." "Why should I be sweating?" "That's embarrassing." "Change your shirt." "Don't worry about it." "Hi, Gordon." "How are you?" "Very well, thank you." "How are you?" "I'm okay, thank you." "And your first name is?" "My name is Mary." "Mary." "In your mind, what's wrong with the restaurant?" "Um, I believe the food's outdated." "Oh." "Chef Ramsay's gonna go, "uck."" "And what would you recommend?" "The lamb shank is very good." "Well, from what I hear." "I haven't had it myself." "The baked petroli with crab and bay shrimp is very good for the seafood side as well, from what I hear." "What is it, a Greek restaurant?" "An Italian restaurant?" "Well, they've always had Greek owners." "So they kind of throw their Greek twist into it." "Wow." "Um, right." "Let's start off." "Um..." "I'll have a wonderful Greek sampler." "Mm-hmm." "Um..." "Crab Louie, please." "And..." "let's go for the filet mignon." "Thank you." "Okay." "Nah." "You ready, honey?" "Yes, please." "What'd he order first?" "Greek sampler." "We used to do everything from scratch." "Now the food suck over here." "Here we go." "Thank you." "Wow." "You're welcome." "This is the Greek sampler." "Look at this." "[Coughs]" "That is ghastly." "Has that got mashed potatoes in there?" "It is canned salmon caviar, mixed with some mashed potatoes." "[Gordon coughing]" "Canned?" "Canned." "They mix it with the mashed potatoes?" "Mm-hmm." "So canned, canned..." "Canned." "A Greek tragedy." "Ah, [Bleep]." "It's like a canned sampler." "Whereabouts in Greece are they from?" "I don't know, but I'll find out." "If he served that in the Greek isles..." "Yeah." "They'd throw him overboard." "[Laughs] Thank you, darling." "You're welcome." "He said if you served it in the Greek islands, they'd throw you overboard." "And, Saki, where are you from in Greece?" "I'm from, uh..." "Uh..." "From, uh..." "Tell him from Kalamata." "Kalamata?" "Kalamata, yeah." "Okay." "And where's the crab Louie?" "It's coming." "Saki is from Kalamata." "Okay." "Wow." "This is the..." "This is the crab Louie." "[Sniffs]" "Mm, yeah." "It doesn't smell that fresh." "No, it doesn't." "It's also, um, canned." "Oh, no [Bleep]?" "Disgusting." "Crab Louie was invented in the city." "You'd think anyone serving it within a 50-mile radius would pay respect with fresh crab." "Yes." "How much is that on the menu for?" "$17.95." "And that's the same with fresh or canned?" "Mm-hmm." "Wow." "Okay, darling." "Thank you." "You're welcome." "Wow." "Canned crab?" "I'm shocked." "Is the next dish ready?" "What'd he think of that one?" "So..." "The crab." "The crab smells like fish, like it shouldn't if it's fresh." "It comes from the fish, sea, tell him." "It's fresh-frozen." "Fresh-frozen out of the can." "How are you?" "Hey." "How are you?" "Yeah..." "It's hot back here." "Huh?" "It's hot back here." "Ah, filet mignon." "Oh, wow." "Damn." "Man, look at it." "Looks like a mudslide." "[Sighs] Ay yi yi." "Rubbery." "[Coughs]" "That Teriyaki sauce is ghastly." "It's like cough medicine." "That's their way of Teriyaki sauce." "Thank you, darling." "O.M.G." "Ah, the food's gross." "He hated your Teriyaki sauce." "Okay, but if he says that the food doesn't taste good, you can't have an excuse for it." "We need chef Ramsay to snap something in my stepdad to wake up, because..." "Right now, we are at rock bottom." "Don't... don't comment about the food too." ""Don't comment about the food."" "I'm allowed to." "I have enough critics." "Time to face facts." "I got enough critics." "Just go inside." "Why are you being so crabby?" "There's a lot of stuff going wrong." "Don't get mad at us when we're trying to help you." "Will you just go inside the dining room before I get pissed off?" "I'm going." "Just the bottom of the totem pole." "It's gonna be okay." "[Laughs]" "Just go inside." "Go follow your mom, will you?" "Don't get mad at me." "I'm not mad." "Just follow your mom." ""Follow your mom." Blah blah blah." "This is my restaurant just as much as it is yours." "He is freaking out." "(Announcer) Coming up..." "Jennifer and Saki's troubles are just beginning." "What is that?" "(Announcer) When chef Ramsay uncovers what's really festering behind closed doors." "Congealed blood?" "Jen!" "[Retching]" "(Announcer) And if that's not bad enough, there's more than just the restaurant that's on the line." "I just feel like I've had it." "[Sobbing]" "(Announcer) After being thoroughly disappointed with less-than-fresh food at Spin a Yarn..." "Canned, canned..." "Canned." "Damn." "(Announcer) Chef Ramsay heads to the kitchen to have a little chat with the people responsible." "Hi." "I'm Mikayla." "Mikayla." "Their daughter." "Okay, nice to see you." "Hi." "Are you, uh, you working here?" "Yeah, tonight." "Okay, great." "Tonight." "I look forward to catching up with you later." "Okay." "Um... kitchen that way?" "Yes." "Thank you." "[Knocks]" "Hey, chef." "Can you, uh, introduce me to the team, please?" "(Saki) All of you guys come over here, please." "That's our chef, Victor." "Chef Victor." "Nice meeting you." "So you're the head chef?" "Yes." "Okay, how long have you been head chef?" "About eight years." "Okay." "First off..." "I'm shocked." "My lunch..." "Was horrific." "[Gasps]" "The first thing that arrived was the..." "The sample platter." "Why did you get salmon caviar, mix it with cold mashed potatoes, and serve it?" "Because that was..." "The original recipe we have from... from here." "That's the old recipe?" "Yeah." "Okay." "Move on." "Crab Louie salad." "Why you serving canned crab?" "The fresh crab... it's hard to get the fresh crab." "Oh, come on." "We're in San Francisco." "We're in the bay." "The filet mignon." "The sauce was ghastly." "It was just... it was worse than cough medicine." "Like I say, just follow the recipe was here already." "Oh, come on." "You're the chef." "Hey, what do you want me to do?" "He's..." "Why don't you stand up for yourself?" "He can answer you." "Are you holding them back?" "I don't think so." "Is he holding you back?" "Yes." "Saki, I..." "No one's pushing for standards." "So you're just going through the motions, like a dead man walking." "Where's the passion?" "Say something, man." "Tonight, I wanna see how this place functions." "Okay?" "You guys, uh..." "Yeah, set up, and I'll see you shortly, yes?" "Damn." "(Announcer) While the lunch was horrific, the meeting with chef Victor and Saki was even scarier." "And so chef Ramsay is hoping to get more clarity on the workings of the restaurant tonight at dinner service." "Hello." "Hi, chef." "Can I just have a little catch-up with you?" "All right, ties off." "Yes, yes." "Okay." "(Announcer) But just minutes before the doors open," "Gordon squeezes in a meeting with Jennifer's daughter to get a better insight on the fragile situation here at Spin a Yarn." "So..." "Mikayla." "How old are you?" "I'm 14 years old." "How many nights a week do you work in the restaurant?" "I try to help as much as I can." "If I need to be here, I'll be here." "Mm-hmm." "Are you aware of all the sort of arguing and the fighting?" "Oh, yeah." "When they're here and they have fights, i try to say, "hey, guys, let's... do this somewhere else." "Wow, you intervene in terms of being the referee?" "Well, sometimes, I have to act like the adult." "Crazy." "They will go five or four days without talking." "And it scares me that my parents are on the verge of divorce." "And you're caught in the middle." "It's kind of like living... almost like in a nightmare that you really just can't get out of." "We're at rock bottom right now." "And it's just..." "It's a scary situation." "Okay." "I'm here to help." "So... well, I'm gonna watch and be in the kitchen." "You need me, come and get me." "Okay." "Okay." "Okay?" "Thank you." "Thank you, my darling." "Okay." "We're not really a family anymore." "So I pray and hope that chef Ramsay can bring my family back together." "How are you today?" "You guys can come right this way, please." "Have a good meal, you guys." "(Jennifer) Glass of wine." "With a straw, please." "(Gordon) So who expedites?" "What does Victor do?" "Victor is..." "Stays in the back." "Victor's washing dishes?" "Yeah, I guess so." "He's your head chef." "You have no sous chef." "What can I say?" "I don't have no help." "[Groans]" "(Announcer) While the head chef washes dishes, and the owner watches from the sidelines..." "Entrees are making their way out to hungry diners." "Buon appetito." "Thank you." "Thank you." "(Announcer) But they're not exactly receiving a warm welcome from the customers." "I cook better than this." "Would you like me to take it back and get you another cut?" "Yeah." "Okay." "Sure, definitely." "So he wanted medium-rare, but this is too red for him." "It's like..." "Really greasy." "[Hinges creaks]" "What's wrong, Kayla?" "Um..." "So..." "What's wrong?" "This lady sent this back because the oil is like a soup." "She's right." "Oily and..." "Pasta's overcooked." "(Mikayla) It's chaos right now." "And the blame isn't even all on the chefs." "Hell, no." "She wanted it well-done." "(Mikayla) It's on my stepfather too." "Because he's not doing the job that he needs to be doing." "Oh, no." "What's wrong with that?" "This one's cold." "Oh, [Bleep] Sake." "Come on." "Honestly, guys." "How much food is coming back?" "Doesn't it bother you a little bit?" "Meanwhile, the head chef is washing dishes." "I don't know how I got myself into this or how we ended up here." "But I..." "Blame Saki." "Jen, does anyone care around here?" "Prime rib coming back, cold in the middle." "White, anemic fat." "Thought we were known for our prime rib." "I don't need anything." "I'm just trying to figure out what the [Bleep]'s going on." "Our lack of communication, it's the death of us." "[Slurp]" "What's that smell?" "You smell that?" "It's, uh..." "Do you smell them?" "From yesterday..." "But they're not even cold." "Was there in the cooler." "In the cooler?" "Yeah." "[Bleep] Hell." "What's in here?" "Raw meat." "Cooked meat." "Oh, dear." "When were they cooked?" "Oh, God." "What's that?" "Chicken with Turkey." "Whatever it is, it's pink." "And lethal." "Cooked, raw chicken." "No date." "And that's next to a [Bleep] bowl of strawberries with mold in there." "Ohh!" "Scummy [Bleep]." "You, you, and you, come with me." "Stay there." "Look..." "look at this." "Explain that to me." "I don't..." "I can't..." "I am... humiliated right now." "You... oh!" "Oh, you can't?" "Why didn't you check this, dude?" "I mean, honestly..." "Hold on, it gets worse." "Hold on." "I thought you cleaned..." "The refrigerator." "What in the [Bleep] is that?" "It looks like the padding from my bra." "No, that's, uh, chicken." "It's r..." "It's pink." "Just... just smell that for me." "Just smell it." "Please, God." "For the love of God." "Can you open your eyes?" "Dude..." "Hold on." "That's the cooked meat." "Look at this." "Here's the raw meat." "But it gets worse than that." "Just have a look." "[Sighs] I'm gonna throw up." "Congealed blood here." "Yeah?" "Here and there." "Mm-mmm, mm-mmm." "Huh?" "Just all sat in there." "Just all sat..." "Huh?" "Just all sat in there." "Jen!" "Uhh!" "Jen!" "Look at that." "I mean, I honestly." "[Retches] Jen!" "[Retches and coughs] Uhh!" "Where's Jen?" "[Retching]" "Jennifer?" "[Retching]" "Oh, [Bleep]." "[Retching]" "(Announcer) After discovering that Spin a Yarn's walk-in has spun out of control..." "Congealed blood here." "Mm-mmm!" "Mm-mmm!" "(Announcer) Gordon's inspection has Jennifer on the run." "Jen!" "[Retching]" "Jen!" "Ohh, [Bleep]." "Ahh." "(Gordon) Where's Jen gone?" "I'm right here." "You're responsible for 50% of this!" "We're talking about losing money." "You've been staring at it." "You have to take responsibility." "How the guys treat the food?" "But you've got to be checking, you know, Saki." "Come on." "I hope you have a plan, 'cause I don't know where to start." "Right now, I've got a plan." "Get the [Bleep] out of here." "Unbelievable." "You can point the blame, but there's no excuse for what happened tonight." "In the end, for me, it falls back on Saki." "He's the boss." "His name is on everything." "(Gordon) I can't believe it." "Jennifer, I bring the produce." "I expect them to take care of it." "Okay, well, you knew chef was coming to our [Bleep] refrigerator!" "And no one [Bleep] looked in there?" "Seriously?" "!" "Just stop... no one's ever gonna want to [Bleep] come back here." "[Sobbing]" "Can I just have a word with you both?" "Please?" "Yes, sir." "Oh, guys." "I don't know what to say." "Saki, I'm..." "I just..." "If I'd seen that before service," "I wouldn't have let you cook anything tonight." "Are you gonna help us?" "Where do I start when everyone's given up?" "Jen..." "If you're gonna be involved, then get involved." "If there's gonna be a successful business with a successful marriage, you've got to be united." "I try!" "[Crying]" "Try harder." "Okay." "[Sniffles] I will." "I'll be a bitch if I have to." "Get back in there and get that place clean." "Make them respect what you bought." "[Bleep], let's gut it out." "Right now, let's do it." "Yes." "Nobody goes home." "Unbelievable." "Whatever happened, happened." "Now, we've got to store it the right way, Victor." "No excuses anymore." "Let's get this thing going." "Let's start fresh." "All right." "And I can blame Victor, I can blame anybody." "But the bottom line is me." "(Announcer) It's clear to Gordon that Spin a Yarn is destroying a marriage." "Jen, how are you?" "Hi." "Where's Saki?" "(Announcer) But, ironically, this restaurant cannot be saved unless the couple is united." "How are you?" "Good." "Kitchen nice and clean?" "We did our best." "Really?" "I find it hard to gauge your best, because I haven't seen it so far." "There are some big issues here." "Clearly, not just in the kitchen, but I think there's issues between both of you." "[Sighs]" "There's no communication between you two." "I'm gonna call it as I see it." "I just feel like I've had it, though." "'Cause he's not gonna change." "I have no authority." "You don't let me make a decision." "It's just... it's [Bleep]." "It's so [Bleep] up." "You're gonna have to start" "Manning up and understanding that you're destroying not just yourself but your family at the same time." "You're gonna have to change, buddy." "You're gonna have to change rapidly." "I would like nothing more than to have my wife next to me over here and work together." "So why hasn't that happened?" "Because it's not ignorance, is it?" "No, I think I need to change." "It's no good to have things in life and to have nobody around with you to share it with." "Promise?" "I love you too." "I know." "(Announcer) Now that Saki and Jennifer have committed to being a team, chef Ramsay has made some changes for tonight's dinner service." "Okay, first of all..." "Tonight, this business is gonna be run by the owners." "How weird is that?" "You, Saki, are going to fall back in love with your kitchen tonight, because you're expediting." "Okay." "And tonight, we're gonna do the most amazing prime rib, and we will carve tableside." "Tonight, this cart is gonna be handled by..." "Jen." "No!" "[Laughter] That's right." "You." "This is your restaurant." "I don't cut meat, dude." "No way." "Trust me." "Uh-uh." "Ohh!" "I am gonna puke." "What if I puke on the table?" "Seriously." "You will not be puking on the tables." "Forget that." "Think of your business." "You've been ignoring this business, and you want to be involved." "There's only one way to get involved, and that's jumping in the deep end." "Okay, okay." "I've got every confidence that you can do it." "I'm feeling very nervous right now." "I don't even know how to cut prime rib." "Jen... come here." "Ah, I can't do this." "Come here, come here." "Look at this." "(Jen) That is gnarly." "Uhh!" "Hold the knife." "Ugh." "No, no, no... okay." "I watch too much CSI." "I can't do this." "Open your eyes when you cut." "Uhh!" "God." "Uhh... agh..." "Oh, come on." "There you go." "Well, let go of it." "Eww." "Little one." "Drop it... drop it down, like, you really mean it." "[Bleep] Hell." "Saki..." "Agh, okay." "Oh, my God, please let me do this, and please don't let me gag." "[Groans]" "(Announcer) For tonight's dinner service," "Hello." "How are you guys doing today?" "(Announcer) Chef Ramsay has added a tableside prime rib." "The special this evening, we got tableside prime rib." "(Announcer) He wants to not only create excitement in what has been a morbid dining room, but he hopes to take some of the pressure off the kitchen." "Come on, guys, let's go." "(Announcer) However, this plan relies on Jennifer overcoming her fears." "Okay, Jen." "Big, deep breath." "Let's go." "You all right?" "You look a little bit nervous." "Do you want to swap places with Mikayla, and I'll get her to slice it?" "No." "No." "Come on, get it going." "Jen." "What?" "Don't worry, it's okay." "[Bleep] You." "[Chuckling]" "But I love you." "All right." "[Laughs]" "Oh, my God." "She's freaking out because she can't handle serving fatty meat." "She's gonna have to deal with it." "Two minutes." "Where am I going?" "What table?" "Really?" "What am I doing?" "Prime rib's getting cold." "Let's go." "Aah!" "Let's go, Jen." "As they say in Vegas, it's showtime." "This is gonna be an interesting night." "Who's having the prime rib tonight?" "You guys?" "Okay." "(Gordon) No, you can't... you can't..." "Oh, [Bleep]." "Ah..." "I'm sorry." "(Gordon) No, come on, Jen." "I've never cut meat before, chef." "(Gordon) Yeah, stop there." "That's... forget that now." "That's gone." "Okay." "And we start again." "We serve them our best." "Nothing but our best." "He thinks I was being stupid, but I really didn't know how to cut the meat or how to handle it or what the rules were." "The lights are on, but there's no one at [Bleep] home." "Ohh!" "[Sighs]" "(Saki) We have another prime rib?" "I hate meat." "My God." "There you go." "Can we get the door?" "Every table, own it." "And smile, Jen." "Oh, my God." "I used to like him." "I don't anymore." "How is everything so far tonight, guys?" "Good." "Good?" "All right." "Good to hear." "Oh, [Bleep bleep] Almighty." "Nicely, not like you're about to stab Saki." "There you go." "Come on, Jen." "Ohh, I just want to hide." "Uh, Jennifer..." "Where you going?" "Hyuh!" "Ohh!" "[Bleep]." "God bless America." "Wow." "Uh-oh." "It did a cartwheel." "[Laughter]" "Smile." "I am." "Jen, turn around." "Don't walk backwards into a door." "Oh, [Bleep] Me." "Okay..." "[Sighs]" "Jen... what you served out there," "I can't let you do that." "Why are you yelling at me, dude?" "Don't get all [Bleep] into it with me." "My name's Gordon, not [Bleep] Saki." "I'm not yelling at you." "Okay, chef." "I'm trying." "They deserve the best." "And if you can't give them your best, then don't do it." "We're getting worked up over nothing." "That's how you work and that's how you learn." "And if you don't want to learn, there's no point in you doing this." "All right." "Saki, how long on that prime rib?" "Five more minutes, honey." "Thank you." "I'm not gonna fail." "I'm not gonna cry." "Bring it." "Here we go." "I am definitely on board." "I'm gonna do whatever it takes." "I took a one-second time out." "I sucked it up, got my head back in the game, and went back out there." "Are you guys ready?" "I think so." "[Laughing]" "Do you like the horseradish on the side or on the meat?" "Do you have a preference?" "On the side is just fine." "On the side." "You got it." "Okay, so there you go." "Enjoy." "Good." "Well done." "Good job." "Thank you." "I learned a lot tonight." "I learned how to cut meat." "You did good." "So did you." "All right." "All right." "(Announcer) Coming up..." "It may be Spin a Yarn's biggest night..." "Please don't order the prime rib." "But with success resting in the hands of Jennifer and Saki..." "If you run out of prime rib now," "I'm gonna flip my lid!" "(Announcer) It could turn out to be its biggest disaster." "Oh, for [Bleep] sake." "(Announcer) Now that Saki and Jennifer have proved they are committed to this restaurant..." "Come through, please." "(Announcer) Chef Ramsay has given them a new and more focused identity." "Spin a Yarn steakhouse." "Wow!" "Oh, my God." "Darling, take a menu." "Pass that along, please." "Thank you." "[Overlapping chatter]" "Okay." "When I first arrived, just under 200 dishes." "Insane." "This menu is in accordance to what you've got to work with." "Easy, effective, and glamorous and playing to your strengths." "Let's start off down at the end." "You've got a delicious sweet corn chowder." "Next to that, the carpaccio, served with onions, parmesan, and arugula." "And an aged balsamic vinegar." "That's tight." "Come to the focal point of the most amazing steakhouse." "Start off with a grilled New York strip." "Next to that, you got the filet mignon." "Stunning." "Great." "Delicious lamb chops." "We'll cook them on the rack." "We won't open them up." "A delicious prime rib, which was a big hit last night." "Yay!" "The seafood:" "A wonderful pan-seared salmon," "Halibut, and scallops." "Love it." "And this menu is big enough for you to hit perfection." "Yeah." "That'll be great." "Now we can finally lift off of rock bottom." "And it's all because of chef." "Jen, how are you feeling?" "I'm so happy." "Excellent." "Now, dig in." "Have a taste." "Yeah?" "This is good, guys." "Mmm." "Try that." "Oh, my God." "Try that." "People are gonna die to come back to eat this food." "I think my customers are gonna rave about it to everybody." ""Have you seen the new menu at Spin a Yarn?"" "It's good." "I think they're gonna be shocked." "(Announcer) It's only minus before relaunch night, and chef Ramsay has an important announcement to make." "Listen, I've just been told you've got half of the San Jose sharks in for dinner tonight." "Awesome." "Yeah." "Oh, my God." "They're coming." "When you see big names like that in their local restaurant, it spreads." "Rapidly." ""That's the place to be in."" "Look after them, yeah?" "Have fun and sell." "Yes?" "We gotta push the specials." "Special's the prime rib." "I want my wife to work tonight." "Make sure she cuts a lot of prime rib." "Uhh!" "Let's go." "(Announcer) It's relaunch night at Spin a Yarn." "Hi, guys." "Welcome to Spin a Yarn." "(Announcer) And with the restaurant packed..." "I think I'm going to have the prime rib." "I'll have the prime rib also." "Thank you." "And for you?" "I'll have the prime rib." "(Announcer) The customers are finding one particular menu item irresistible." "Let's go, Victor." "Let's go, move the plates." "Let's do it." "Give it to her." "Table 42 is coming." "A crab cakes and a calamari on the order." "It's coming, yeah." "Okay." "Excellent." "Now we're moving." "Saki, we've been together so long, and, uh, hey..." "Come on, let's move it!" "(Announcer) With Saki expediting and supporting his head chef, the first appetizers are making their way out to the dining room." "There you go." "Enjoy, you guys." "(Announcer) And the dishes are a hit." "So you gonna share that?" "No." "[Laughs]" "Oh, here she is." "Stand by." "Here's the Dolly with the trolley." "Okay, cart's arriving." "Look at that prime rib, everybody." "Wow." "To die for." "Who's having the prime rib?" "Okay." "(Gordon) Excellent." "Hold on tight to that knife, before you slice somebody's ear off." "There you are, miss." "Enjoy." "Thanks." "You bet." "(Gordon) Slice the size of a door." "A little bit thinner next time." "We're here to make money, not lose it." "Aren't you the lucky one?" "[Bleep]." "I'm gonna give you a great piece of the meat." "Wow, today's your lucky day." "Prime rib for four." "Ohh..." "Jen." "You don't have to give away half the [Bleep] prime rib." "(Announcer) With Jennifer continuing to carve big portions..." "And the San Jose sharks arriving..." "The prime rib is running dangerously low." "Did you see the sharks?" "Sorry, sorry." "The sharks are swimming closer." "Let's go." "Hello, sharks." "How you doin'?" "Hi." "I'm doing good." "It took me a long time and build up the courage to come over here and ask you, please, don't order the prime rib." "[Laughs] I'm totally joking." "Okay." "[Laughter]" "I need that to get in here." "It's a big one." "Yeah." "I'm probably..." "I haven't had prime rib in a while." "Prime rib?" "Easy." "Okay, how many's left?" "Oh, for [Bleep] sake." "You are kidding me." "I messed up." "Aggh!" "Ah, boy." "You run out now," "I'm gonna flip my lid!" "(announcer) It's relaunch night at Spin a Yarn, and with Jennifer carving massive portions, the kitchen is running out of prime rib." "How many's left?" "Only this." "Oh, for [Bleep]'s sake." "(Announcer) And with the dining room full of hungry sharks, the kitchen is at a complete standstill." "You run out now," "I'm gonna flip my lid." "Victor..." "Yes?" "You have enough for 12, right?" "Uh..." "Oh, my God." "Ah, boy." "(Saki) Give me a Brandy." "Do you have a Brandy back there?" "Oh, come on." "I got one more." "(Gordon) He had one up his sleeve." "Victor... well done." "I cook another one on my own, so we, uh..." "An emergency." "God bless America." "(Gordon) Beautiful, look at that." "Okay, let's go." "Here we go." "Sharks now, yes?" "Work in harmony." "Are you coming behind me with 12?" "I'm coming right behind you." "(Announcer) With head chef Victor coming through to save the day," "Jennifer and Saki now work as a team to serve the San Jose sharks." "Is that too rare?" "Okay, good." "Medium-rare?" "Holy moly." "[Laughter]" "That was hard." "You did a great job." "[Laughs]" "Jennifer had a lot of confidence tonight." "She didn't give up, that's for sure, even though we had all these orders of prime rib." "She got a little nervous, but came out to be good." "How was your meal, guys?" "Oh, excellent." "Thanks for coming." "I hope you enjoyed it." "It was good." "Hope it was big enough." "No, it was good." "This is for you." "Oh, wonderful." "Thank you, guys." "Ohh." "You're the best." "(Saki) Can we take a picture?" "Sweet." "That's good." "We'll come back." "That's my man." "[Laughs]" "I'm really proud of Saki." "To have a successful restaurant feels surreal." "It's so great to have the support of the community, and it feels good to be back on top." "Real nice having you guys." "Good luck." "Have a great season, huh?" "You too." "(Gordon) It's been..." "A crazy week, let me tell you." "The difference from the start of the week to the end of the week has been night and day." "The most important thing is, the three of you, like that." "One little unit." "All actively involved in the business, hands-on." "Jen, it felt tonight that you were handling that trolley for the last five years." "Thank you." "I feel like I finally have a role in this restaurant, and I never thought it would be the queen of cutting." "Well done." "Thank you." "And you, honestly, you've got one bright future, let me tell you." "Thank you." "Saki..." "Yes, sir?" "To see you falling back in love with your business is exemplary." "You must not stop." "You made us proud for our place." "Chef Ramsay gave me new confidence to keep going again." "I was kind of burned out, financially and everything." "But now, I think the future looks good." "Well done." "All right, thank you." "Well done." "Look after your family." "Thank you very much." "Stay together." "You got it." "Yes?" "You..." "Thank you, chef." "I'm telling you... 14... wow." "I'm so grateful for chef Ramsay." "He saved our lives." "He changed our lives." "And you... keep pushing that trolley." "Thank you so much." "And stop being so nervous with it." "Okay." "I'm just so grateful for the opportunity to turn things around and start a new future for my family." "Good job." "Thank you." "Great job." "Good night." "(Saki) Thank you, chef." "Thank you." "And he's off like a ship in the night." "[Sighs]" "Wow." "Let me spin a yarn for you." "Tonight, Jen proved that she's not a trophy wife." "And she has gone from a spectator to a force with a trolley." "But... tonight, she's not the only one." "'Cause it's all about a team effort." "And that's exactly what this restaurant needs to succeed:" "Teamwork." "Wow... 80 grand on a bathroom." "Holy crap." "(Announcer) In the weeks that followed, the new menu featuring the amazing prime rib..." "Okay, who are the lucky recipients?" "(Announcer) Continue to attract new customers from the bay area." "Falling behind, okay?" "Okay, you know what, Saki?" "(Announcer) And while Jennifer and Saki's relationship still has its quirks..." "Kiss my ass." "[Laughter]" "(Announcer) They're both actually enjoying working together to make Spin a Yarn the place to be once again." "I love working with Saki, and, um, communicating, and it feels good to..." "Do things right." "It feels great." "Family hug." "It's so tacky." "Family hug." "[All laugh]"