"Hello?" "What?" "..." "Then I'll be right there." "Hello?" "Hello?" "It's me." "What is it?" "Nothing." "I'm just on my way to a client... and I just began to think about our house..." "It just seems like I was imagining things." "Were you having a bad dream?" "When?" "As I was leaving, you were moving around." "I'm not sure..." "I don't know..." "You know, I never know whether or not to wake you in the middle of a nightmare." "Hera?" "I work for your insurance company." "I'm an adjuster." "Thank you..." "Thank you..." "Yes chiquito..." "LA LA LA LA LA" "LA LA LA LA LA" "The boy has sat upon his mother's lap..." "Lost who have played love love..." "The boy has dreamed..." "God bless you my joy..." "The boy has lain so close to my heart..." "I'm leaving now." "Ha-ha-ha!" "Bye..." "Bye... take care." "Ah..." "I said: "Lick it!"" "Lick it all over this cunt..." "That's it..." "Look what I have for you!" "It's your favorite toy..." "Ooh!" "... ooh!" "... hum..." "Does that feel good, daddy?" "Does that feel good?" "Tell me it feels good, daddy!" "Oooh!" "... oooh!" "..." "Here we go!" "Your favourite part!" "Well, it seems like it's electrical." "Did you sleep okay?" "Was it too noisy?" "Was the room okay?" "I..." "I usually recommend it..." "Now, it's very important that you stay some place that... you feel comfortable." "You may not feel it but..." "you're in a state of shock." "Ah!" "Ah!" "... ah!" "... ah!" "..." "No..." "Stop!" "Stop!" "Please!" "Stop!" "Please!" "Ooh!" "... aah!" "... aah!" "..." "Please, stop!" "..." "Aah!" "... aah!" "..." "Watch your step." "What you have to do is you have to itemize all the contents:" "everything that was in the house at the time of the fire." "Beside each item, put approximate value." "It helps also if you draw a plan." "Makes things a lot clearer." "Unless you have photographs, then..." "I'll take you back to the motel." "No!" "No!" "Please!" "Stop!" "All right, we seem pretty much in accord." "25 A's, 13 B's, 2 C1's, 43 E's, 39 F's..." "No G... surprising." "And 3 H's." "Any comments?" "Questions?" "Good." "Jerry, what have you got next?" "It looks good." "I gave you my numbers, if there's anything else you need..." "Yes." "Do you eat out a lot?" "Why?" "It's an additional cost we can cover." "There's a lot I need to know ...before I can submit your claim, like..." "What you had..." "What your standard of living was..." "But you're tired." "We can start this tomorrow, okay?" "Hi, Noah!" "Hi, Noah!" "Noah!" "How are you?" "Hello, Mr. Render." "How are you doing, Louise?" "How are you?" "Fine... and you?" "Good... good." "Listen, someone just moved into 92." "Her name is Arianne." "She's very tired." "Fire?" "Yes, a pretty bad one." "She'll be with us for a while?" "I think so." "I'll let her sleep." "Now, are these new?" "The prayer cards?" "No, we've always had them." "They're nice, aren't they?" "Hi, Mr. Render." "Hi!" " Hi, Noah." "How are you doing?" "Noah!" "Hi, Tim." "What a surprise!" "I was just passing by." "Come on in." "Are you sure?" "Of course!" "Where's Lorraine?" "She went out." "They all work?" "Well, there's some water damage on the shades, but..." "What's the matter, Tim?" "I just... don't seem to..." "see the end of this thing." "Yeah, I understand." "Any word on the claim?" "Why is it taking so long?" "It is complicated, Tim, you know it always is when... you live at your place of business, sorting out inventory from personal belongings..." "We did all that weeks ago!" "I mean..." "I gave you the list." "It's not me, Tim." "I'm waiting just like you." "And the sooner we have this settled, the happier we'll be." "It won't be much longer, believe me." "We owe so much to you." "You've been so... caring." "Listen..." "I deal with people, okay?" "I mean, you're in shock, it's normal." "I'd better go." "Say hi..." "Say hello to Lorraine." "He wants to know if you're an Indian!" "What if I say yes?" "He'll believe you." "Well, yes!" "Oh..." "You're so good to me." "The boy has lain so close to my heart love a long day" "hey!" "No... no..." "You were having a nightmare." "How do you know?" "You were moving around." "I don't scare you when you move around." "I move around?" "Yes." "When?" "All the time." "When I'm asleep?" "Then too." "What's the matter?" "I'm not sure." "Work?" "I suppose." "It becomes so..." "What?" "Weird." "In what way?" "Sorting things out... deciding what has value and... what doesn't, you know?" "I know what you mean." "It's the same thing I do." "You're a censor." "So?" "You've got nothing to do with my job." "Do I make you feel stupid?" "What do you mean?" "When I say something which deserves consideration and you respond without thinking, how do you feel?" "I feel fine." "I thought you might feel stupid." "Yes... that's it." "Look what I have for you." "It's your favourite toy." "Aah!" "... aah!" "..." "Does that feel good, daddy?" "It's like a high school, a high school confidential" "It's like a high school, a high school confidential" "She makes friends with those who stop her in the halls" "They tease her with catcalls" "She's a combination Anita Ekberg mammies van Doreen" "A high school, high school confidential" "A high school, a high school confidential" "What's the principal doing with her?" "Who's there?" "Is he screwing with her?" "What's her perfume?" "Tigress by Faberge" "It make me cream my jeans when she come my way" "A high school, a high school confidential" "A high school, a high school confidential" "She drives a candy pink Cadillac" "If I don't get her soon, I'll have a heart attack" "When she passes me a look, I want to burn my book..." ""A"?" "A graphic or prolonged scene of violence, torture, crime, cruelty, horror or human degradation." ""B"?" "The depiction of physical abuse or humiliation of human beings for the purposes of sexual gratification or as pleasing to the victim." ""C"?" "A scene where a person who is or is intended to represent a person under the age of 16 appears..." "One?" "Nude or partially nude, in a sexually suggestive content or text, or..." "Two?" "In a scene of explicit sexual activity." "How old are you, Tyler?" "28." "You still live at home?" "How did you know?" "I called your number yesterday, an older woman answered." "Your mother?" "There's nothing to be embarrassed about." "I lived at home till I was 35." "It's very common in some parts of the world." "Italy, for example." "Are you Italian?" "Do I look Italian?" "No..." "Let's continue." ""D"?" "Ah... "D"..." "Explicit and gratuitous depiction of urination, defecation or vomiting." ""H"?" "A scene where an animal has been abused in the making of the film." "Good." "I like the way you recited the guidelines, Tyler." "The slight hesitation in your voice..." "Your tone seemed to indicate a certain flexibility." "It's important." "Our role here has changed recently." "We're here to classify." "Censorship is not a priority." "Ha!" "Ha!" "Ha!" "Please..." "I can't tell you how helpful these are." "A friend took them last year." "This couch?" "About... $800." "Was it a... foldaway?" "Yeah." "This was a guest room?" "I suppose." "These butterflies, they're pictures?" "They're butterflies." "They're real butterflies?" "Yeah, mounted." "Wow!" "What would be the approximate value?" "Hum..." "That blue one, 60;" "that one, 80... 340... 340 for the whole thing..." "With the frame..." "The certificate?" "That's my diploma." "What did it cost to frame?" "50... 50 $." "50 $..." "Let's try to itemize the stuff on the fireplace." "They're mostly personal things." "The more we could list, the more you could get back." "Okay..." "Was this a purebred?" "How much did you pay for it, 500, 600 $?" "What was..." "The approximate value?" "Noah?" "Yes?" "Any word about the claim?" "Not yet." "What's the problem?" "It's complicated, Lorraine..." "When you live at your place of business..." "Sorting inventory from personal belongings..." "I've been through that weeks ago." "I'm as anxious as you are." "The sooner we get this settled, the happier we'll both be." "It'll work out." "We owe you so much." "No, you don't." "Yes, you've done so- you are two wonderful people who had the bad luck to meet with a catastrophe." "It's my responsibility to get you back on your feet as quickly as possible." "Okay?" "..." "And you'll be." "Say hi to Tim." "What exactly are we listing here, Noah?" "Your valuables, arianne." "Of a certain lifestyle." "Once that lifestyle's been destroyed..." "You build it up again." "From what, Noah?" "To what?" "To what it was." "Why?" "Because that's what you had." "That means that's what I have to have." "That's what your claim was based on." "What you need to..." "Return things to normal." "Which is?" "Whatever you need to feel like you're functioning in the right way." "This is where it started." "I know." "How?" "The inspector told me." "Did he tell you what happened?" "It was a short circuit." "I turned the light on..." "I noticed a spark on the floor." "It started so small..." "You didn't stop it?" "Something had to change." "So I watched while it did." "Jesus!" "What the fuck, what the fuck's going on?" "Hey!" "Were they singing?" "Who?" "The persons behind the curtain." "I don't remember..." "They could've been." "Don't you find that amazing?" "What?" "People singing in showers." "Ah..." "I've never really thought about it." "It's one of the only times we touch ourselves." "All of ourselves..." "Do you think that's the reason?" "The sound." "Sound?" "..." "Shhhhhhh..." "Yes!" "The sound!" "And the privacy." "No, it can't be the privacy." "We used to sing in the showers after a game." "The whole team would." "There'd be a lot of steam..." "A lot of joking around, winding down..." "Then, we'd just..." "Start singing..." "All of us..." "Like..." "Hum hum hum like one big family." "So it's got to be the touching." "Yes, Mimi, it's gotta be the touching." "Ha!" "Ha!" "Ha!" "Where's that?" "A place, not too far away." "Got any pictures of the inside?" "Not yet." "Should I?" "Yes!" "Good morning!" "Are you the owner of the house?" "Do you speak English?" "Does your husband speak English?" "Is this your mom?" "This is my card." "This is my job..." "And this is my name:" "Bubba." "Bubba." "That's right, bubba..." "So I was properly introduced." "Excuse me?" "I'd like you to meet Tyler, his first day with us." "He told me your names..." "I was so nervous I forgot them all." "I'm asking you." "Hera." "Have you been here long, Hera?" "A while." "This is my first day." "So what do you think?" "The process?" "Yes." "It's pretty straightforward." "You've got guidelines, you've got violations." "When you see one, you push a button." "That's about it." "You can make it more complicated, if you want..." "But..." "That's a matter of personal taste." "Can I sit beside you for the next one?" "I usually prefer to sit alone." "Why?" "So I can concentrate." "On what?" "The screen." "Oh..." "Did you make that list yet?" "No." "Any idea when it might be ready?" "What if I don't make one?" "Why not?" "Why?" "To make your claim." "Everything is destroyed." "That's not the point." "What is?" "To have something to work with, something... something to show." "We know what I'm covered for." "You saw the state of everything." "I don't see the point of itemizing what we already know..." "It's a complete loss." "Oh..." "It's not that simple." "What about the jewelry?" "Now, they remained untouched." "So?" "..." "That amount could be deducted from your claim." "Then why would we even..." "list it?" "What do you mean?" "If any item I retrieve is..." "Deducted from my claim, wouldn't it be to my advantage not to list anything..." "Whose physical state..." "Considering the extent of the fire, is... surprisingly intact?" "Isn't it a bit early?" "Simone is sleeping." "When you first showed them to her, she could barely watch." "Now, she's..." "Addicted?" "That doesn't bother you?" "That's the point of your job!" "Since when have you thought of my job?" "How is your little colony?" "I made an appointment to see someone tomorrow." "A specialist." "Who's this?" "He works for a film company." "I talked to him earlier today." "What did he want?" "He wants to use our house as a location." "He said he'd come by first thing tomorrow morning." "He wants to take some pictures of the inside." "That's great... that's great..." "Ah!" "Ah!" "Ah!" "Hey!" "Hey!" "Oh!" "Sorry..." "It came like this." "I'm not sure I understand." "This is a model home." "They used it to show prospective buyers." "Why did they sell it?" "They didn't need it anymore." "And the price was so low." "We assumed that the other units had been sold as well." "That wasn't the case?" "No." "They decided to stop building." "Why?" "The developer went bankrupt." "Then you're the only ones who are staying in this whole development?" "Well, for now." "They can't just..." "Someone will take over the project." "They can't leave it like this..." "We don't know when." "Well!" "..." "Isn't that special?" "Our brother sends them." "They are photographs of our old neighborhood." "He still lives there." "Why is she burning them?" "She doesn't like to save things." "So tell us about the movie you're making..." "Hum... what would you like to know?" "Who's in it?" "Nobody..." "Nobody big." "Why did you choose this house?" "Well..." "I guess for the same reasons that you did, I guess!" "Hum... it's all alone, it's unto itself..." "Of course, you thought that would be different, that you would have neighbors..." "But you don't..." "Not yet." "Does that suit your character?" "My character?" "The character in the film who's supposed to live here." "The person in the film!" "Well... the persons who are supposed to live here are going through a very strange time in their lives." "They have everything they want." "Or they have means to have everything they want..." "But they don't know what they need." "So they try different things..." "And this house is one of them." "I'm not sure I..." "I'm not sure I understand." "Well..." "Some of the places you see, you wouldn't think twice about." "They pass right through you." "And then..." "For no reason, you can see a house and..." "Find yourself wondering what is going on inside of those walls?" "And sometimes, the opportunity comes to find out." "It could be a..." "An open door that you're passing at night..." "It could be a quick peek into someone else's family, or..." "It could be..." "An invitation to dinner, though that's rare." "You have to have friends..." "And other times, you've..." "You would find alternatives." "Am I keeping you from work?" "It's just that I have an early appointment." "Ah..." "So are you interested?" "We will talk." "I..." "I will..." "I think so." "We'll talk and we'll let you know." "Okay... well, by tomorrow?" "I think so." "Does that hurt?" "A bit." "What I'm doing is freezing them." "It should kill the warts after a few applications." "Would they spread?" "It's difficult to say." "I touch them all day," "I've never had one." "But I suppose I'm immune." "Warts are very mysterious." "What happens if you just leave them?" "They grow." "They may spread." "I've had people in here with warts covering their entire sole." "It can get complicated." "Do you recognize me?" "Of course." "Ah..." "Did that hurt?" "These were taken by a friend." "This is your bedroom?" "Yeah." "These don't show too much of the background." "How are you two holding up?" "All right." "Is this okay?" "It's important to be staying someplace you feel comfortable." "Because you may not feel it, but you're in a state of shock." "I feel it." "To Noah!" "For the guidance and tremendous care he's given us in this time of need." "To Noah!" "You know it doesn't always work this way." "What do you mean?" "That the claim comes through." "Especially in a situation as complicated as yours." "Well, it did and that's why we're celebrating!" "You know, sometimes, people are... are surprised by their policies." "They're not covered for what they thought." "I'm stuck in the middle." "I didn't sell them the insurance," "I'm just there when they need it..." "To adjust the claim." "What are you saying, Noah?" "I'm saying that sometimes I feel that I come off as the bad guy because some person..." "The person who sold you the policy jerked you around!" "I'm just there to clean up the mess." "I bet you cleaned up the mess in our case?" "Yes, I cleaned it up." "Noah..." "May I make a suggestion, I mean just a bit of advice?" "You can't go around carrying the weight of the world on your shoulders!" "It's just a job!" "These people's lives..." "People will always have their lives!" "Hello, come on, boys..." "We're supposed to be celebrating!" "Noah, come on..." "Come on." "All right..." "My turn to make a toast." "To Tim and Lorraine..." "For taking on a great policy." "And for deserving exactly what you were covered for." "Yes!" "It's so warm..." "Oh!" "Oh!" "Come on!" "Hum!" "It's so warm... so warm!" "Hum!" "Ooh!" "You seem to be getting the wrong idea." "I'm not upset." "Not at all." "In fact, I'm thanking you." "For what?" "For bringing this into the open." "You see, when I was first appointed to this job," "I used to think I was alone." "Alone?" "In what?" "In feeling, on occasion..." "Aroused by some of the materials" "I was expected to classify." "It used to disturb me." "Then, when Tyler told me about what he saw you doing," "I suddenly felt liberated." "What you acknowledged was healthy..." "Of course, it's exciting material!" "If our job is to make sure that no one else sees it, then... we might as well preserve it for our own pleasure." "I'm not doing it for myself." "Even if it's for your husband, or for his friends, for your friends..." "That's how I'd like you to consider me... as a friend." "It's for my sister." "What do you mean?" "She likes to know what I do." "She always has." "She's my sister." "When I was at school, she always wanted to know what I learned." "I'd tell her." "That way, we'd learn it together." "She didn't go to school." "She's older than me." "She had to stay home." "That's how things are... where I'm from." "She... watches your tapes?" "You see... it's very strange what we do here." "Very... difficult to explain." "Since I started taping, she can actually see what we cut, what we don't allow to other people to watch." "So, when I take these tapes home and she watches the decisions I am making, she's very proud." "We all have impulses, just admit that." "To you?" "Yes." "Why?" "Hi, Louise." "Night shift?" "You're working late tonight, too Mr. Render?" "Work never stops." "You know, Mr. Render, I hear them talking about you." "Who?" "The people here." "They think you're an angel." "I do the best I can." "But you really spend time with them." "Coming here to visit at all hoursâ€ you don't have to do that." "Louise, these people are in a state of shock." "While their whole lives have been uprooted." "Some of them don't even fully realize the extent of what's happened to them" "And they... they need all the support that we can give them, you know?" "You're wonderful, Mr. Render." "I just think it would be a good idea just to get out of here for a little while, you know?" "Don't you think?" "If we stay at the motel, we might get a discount." "Just have given us money for two rooms." "If we stay in one, we might be saving a couple of hundred a day, you know?" "That's above and beyond the fee." "I don't like the idea." "What don't you like?" "Giving our house to strangers." "No, but they're paying for it." "They're giving us a lot of money." "People dream about an opportunity like this, you know?" "I was afraid you wouldn't be in." "I'm sorry, did I wake you?" "No, it's okay." "I'll come backâ€" " It's all right, come on in." "You sure?" " Yes, of course, absolutely!" "You want some coffee?" "Sure." " Okay." "Good morning." "What are you doing?" "Oh, I do a bit of photography of my own, and... it was such a nice image, you lying there..." "Hope you don't mind." "I can make you copies, if you like." "What's going on?" "You have a very beautiful family." "Have you made your decision yet?" "If you could sign as well..." "Now, there is one more favor that we have to ask is if we could have access to the house as soon as possible." "We have to move some stuff and props..." "When?" "Well, this afternoon." "Well, that should be okay." "Oh, no, we won't be here." "Will there be someone here to open the door?" "Hera's sister will be here." "Ah, it's very special to have a sister." "Would you have a sister?" "It's very special." "A discount?" "Well, maybe that's a little too much to ask, but..." "I was..." "Do you realize how much business you've given us?" "Quite a bit?" "More than quite a bit, Noah." "You're the only reason this place stays open in the off-season." "You're in a great location." "I like your staff." "And they like you." "They love you." "We love you." "Have you seen these?" "We put them on our beds on top of the pillow." "Have you read it, Noah?" " Yeah." "Why don't you read it for me?" ""We hope that God will grant you peace and rest ...while you're under our roof." "May this room be your second home." "May those you love be near you in thoughts and dreams..."" "Go on." ""May the business that brought you our way prosper." "May every call you make ...and every message you receive add to your joy." "When you leave, may your journey be safe for we are all travelers." "May these stays in our motel be pleasant for you, ...profitable for society helpful for those you meet, ...and a joy to those who know and love you best."" "You know, I just try to do my job." "And you've done it well." "Thank you." "And it's time this place paid you back." "You need to stay a week, you got a room." "A nice big room." "Consider it a gift, from us to you." "Thank you, that's very kind." "Noah..." "You've looked after very unhappy people, men and women whose lives have been turned upside down." "Like, in the process, you've looked after us." "Now it's our turn." "We're gonna look after you." "I don't see why we have to move everything." "Why not?" "We're only gonna be there a week." "Well, you never know." "Never know what?" "What might happen." "What could happen?" "Who knows?" "That's what makes these things so exciting." "Why would you want to involve them?" "They make a nice background." "A nice background..." "Mimi, it's something that I would like." "I thought of the reason why people sing in showers." "It's got something to do with cleaning." "The joy of washing things away." "What do you mean?" "Dirt... hair... dead skin..." "It makes me happy just to think about it." "They'll be picked up and they'll be brought back." "What's bothering you?" "I think it'll be a great experience." "I mean I almost wish they'd asked me." "Why didn't they?" "What?" "Ask you." "I guess I wasn't right." "For what?" "For what they needed." "So you rent them out instead?" "He's offered you a good price, he's given them value." "You like that." "Yes?" "I'll be right there." "Mister Render..." "What are you doing out this time of night?" "Well, I'm going to a fire." "What about you?" "Finishing off some business." "The day is too short for kind souls, isn't it, Mr. Render?" "I guess." "It's so nice to have your family with us." "Yeah, they're enjoying it here." "Anything we can do to make your stay more memorable, just let us know." "Anything!" "This is the woman whose house burned down." "Arianne!" "I'd like you to meet my family." "This is Hera, Simon and Seta." "Hello." "Would you like to sit with us?" "No, thank you." "I actually just came in to look for somebody, but... they're not here, so..." "There's still no word on your claim." "It should be any day now." "Oh, good." "It was nice to meet you." "She looks tired." "It's been rough on her, you know." "Good morning!" "Hello!" "I was at the house this morning." "They have done a great job!" "That's good." "So what are you having?" "Coffee." "No meal?" "We just finished." "Okay, so I've come just in time." "These are gifts." "This is for you." "This is for you." "This is for you." "And this is for you." "The next item we're presenting is this unusual selection of masks." "These can be purchased separately or as a set." "Excuse me!" "Miss..." "Would you mind if I took a picture of you standing there?" "It's just not fair to the flowers." "By the way, my name is Greg." "What's yours?" "Susan..." "Sue..." "Suzy..." "Suzanne..." "Which do you prefer?" "Suzanne, I guess." "Okay." " Okay!" "This is just a rehearsal, so let's save our energy." "Okay, you cannot move these wedges." "These wedges allow the smooth movement of the camera." "Okay, it's really..." "So far, it's been going fairly well." "And pleaseâ€ please don't eat that!" "Don't eat those." "Those are props." "Okay?" "So only eat them when the camera is moving." "Okay?" "Basically, so far..." "I think you guys have been..." "It's a party, you look kind of pissed off, or what it is." "So, enjoy yourselves!" "Otherwise, this doesn't really make any sense." "You look like you're being paid." "I mean, I know that you are being paid but..." "You just cannot look like you're being paid." "Otherwise, this whole thing doesn't make any sense to do." "Okay, and... this is where I make my entrance." "And this is where I stand..." "Excuse me." "Okay, and when I arrive, the candles will all be lit, ...and this is the cake, ...and we're all gonna gather around me, ...and everybody is gonna be very, very, very happy... and smile a lot, right?" "And then we're all gonna start singing." "You like cake?" "Yeah." " Yeah." "Yeah, me too." "Okay, Jerry..." "Aren't we going to wait?" "They called in sick." "There's a flu going around." "I think I'm catching it myself..." "Is three enough?" "Oh, I think so." "Hey, bubba." "Do you wanna play?" "You know what would really turn me on, really get me going?" "I want you to take your cock out." "Come on, take it out!" "Yeah, I want you to jerk off..." "Come on, show it to me..." "Look how hard you could be getting..." "Yeah!" "Just watch me..." "Watch me vibrate..." "Yeah!" "I'll make it hard for everybody to see..." "Hard!" "Hard!" "Hard!" "Do me everything!" "Hum..." "Usually I call it a penis, but... now it's a cock." "So, how did it go?" "What?" "The filming." "All right." "What did they have to do?" "Nothing." "Where did you spend the day?" "Here." "With all your needy people." "There was one couple... that had photographs." "It makes things easier." "Why?" "It just gives you a place to start with." "We didn't have pictures." "But you started with us." "So I won't be late." "Are they in the motel?" "Who?" "The people you'll see." "Yeah." "What happened today?" "It's fire." "Family?" "Sort of." "I will rock you, I will..." "I will rock you, I will rock you..." "The boy has sat upon his lap" "Hi!" "These are a few of my favorite things..." "The boy has wings..." "Hum hum hum hum hum..." "Now you've come in just at the moment that the character in the film, the person who is supposed to live here, decides that he's gonna stop playing house." "So..." "Are you in?" "Or are you out?" "I will rock you, I will..." "Is that your house?" "Where's your husband?" "I work for your insurance company, okay?" "I'm an adjuster."