"(Manny) Welcome to Black Books." "Who do we have for you today?" "You don't actually have a heart, Bernard, just a shard of ice." "He looks like a horse in a man costume." " Notice anything different about me?" " You've turned into a heron." " Shop's still called Black Books?" " I was gonna call it World Of Tights but people are so stupid, you have to spell things out." " Can I help?" " I'm looking for a light holiday read." "Perhaps these may appeal." "We need you to look like this." " Let's par..." " Don't you dare use the word party as a verb in this shop." "Bernard!" "Aah!" "I feel you move, I feel you breathe," "Mrs Letter Opener says hello to Mr Lung." "You're toast." "T-O-E-A-R-S-T." "Toast." "Don't fuss." "These things happen." " Where do they happen?" " Well, here, they happen here." "Subtitles" " Ripped (and Hacked) by ravydavy" " Part of the [RL] Crew"