"Memo..." "What is it?" "What's wrong?" "Dario!" "Monica!" "Monica!" "What happened?" "Yes?" "Member number 79322." "It's an emergency." "Lift your head." "12 Tajin Street." "Narvarte." "Breathe." "He's feeling really sick." "How long will it take you?" "Has he had other pains like this?" "Not this severe." "Okay." "I suggest seeing the doctor who's treating him." "To adjust his medication." "This will get worse." "No, it will get better when he resumes treatment." "We're just waiting for the approval." "In any case, why suffer while he waits?" "Would you like a coffee?" "No, thank you." "Your insurance card, please." "Could you cover me up?" "Can I get a kiss?" "See, doctor?" "See the act you have to put on just to get a kiss from a teenage son?" "Grow up, Dad." "We're getting breakfast." "Want anything?" "No, thank you." "Does it hurt?" "I'm tired." "Get some sleep." "No, really tired." "Sleep, it'll do you good." "I'm going to take a shower." "Good morning, may I speak to Dr. Villalba?" "Sonia Bonet, my husband" "Hello?" "Hello?" "Excuse me." "I got out off." "You had just transferred me to Dr. Villalba" "Good morning, Dr. Villalba." "This is Sonia Bonet." "My husband is Guillermo Castrejon." "I know we have an appointment next month, but I need to speak to you urgently." "Please call me back at 55-30-87-6540." "I urgently need to speak with you, Doctor." "Thank you very much." "A MONSTER WITH A THOUSAND HEADS" "Okay, have a good one." " Bon appetite." " Thanks." "Excuse me, I've been waiting for half an hour." "Your colleague told me to wait, but it's urgent." "If they told you to wait, then wait." "They'll come get you." "I'm Sonia Bonet." "I'm sitting out there." "Alta Salud, good afternoon." "I'll put you through." "Yes?" "At 7:00 p.m." "Should I write down the address, or does he already have it?" "Got it." "You're welcome." "Bye." "Can I help you?" "Your colleague said they'd see me, but it's been over an hour." " Who are you looking for?" " Dr. Villalba." "Do you have an appointment?" "My husband got worse last night, he's the coordinating doctor." " Is he expecting you?" " Your colleague said he could see me." "Pati?" "Is Doctor Villalba in?" "Okay, thank you." " He's not in." " What?" " He has to be!" " He was, but he had to leave." "Is this a joke?" "I've been waiting for hours!" "You didn't tell me who you were waiting for." "I told the other girl." "How dare you!" "Can I speak to a manager?" "You can fill out a complaint." "Everyone's gone anyway." "It's Friday." "You bet I'll fill it out." "Alta Salud, good afternoon." "He stepped out for lunch." "Want to leave a message?" "Do you know why you were called in to testify?" " Yes." " Can you tell the judge?" "It's about Mrs. Bonet." "Did you know the defendant before that day of the events?" "No, sir." "Call Baez, please." "Tell us what happened." "Tell Baez to move his car." "I told Mrs. Benet that Dr. Villalba had left." "But he came back and I told him she had been waiting for him for hours." "It's about her husband, it's urgent." "Who is she?" "Good afternoon, Doctor." "No idea, no." "They told her you're here." "But I'm not." " Was that Villalba?" " I'm not authorized to answer that." "I'm talking to you!" " Calm down, Mom." " You hurt me." "Answer me!" "Is it or isn't it'?" "It is?" "Where are you going?" "Do you like football, Doctor?" "Only when Club America plays." "The final game is looking good." " Who are you rooting for for the final?" " No one." "Club America has had a bad season, right?" "They've had a few." "What's up, buddy?" "Don't tell me, man." "Again?" "You're such a pussy." "C'mon, fucking pig." "I don't have all day." "I just want you to read it." "Please." "You're the one in charge of this." "With all due respect, Doctor." "I'd like you to see these tests." "They're important." "I won't take up much of your time, I promise." "Ma'am?" "Excuse me, I'm trying to park." "Yes." "Very well." "And Villalba?" "One second." " Gone." " And the woman?" " She's gone too." " They tell me she left." "Yes." "I'll call him right now." "Follow that blue car." " Mom, it's embarrassing." " He didn't understand me." "He did." "He just doesn't want to." " The car's leaving." " Let's talk to someone else." "It's him." "Close the door!" " Dario, go back home!" " No." "On the corner, please." "How much is it?" "Once recess is over please stand for the judge." "Miguel!" "Can you get the door?" "Miguel!" " The doorbell is ringing." " Let Ana get it." "She went to the store." "Who is it?" "Who's asking for him?" "Come in." "Someone's here for you." "Come on in." "One second." "Are you coming?" "These people need to talk to you." "Excuse me." "I know this is your home and this isn't right." "It's not right and it's a bad time." "I was on my way out." "Let's do this, Monday first thing" "I'll look over the papers, but in my office." " You won't need an appointment." " No, I'm sorry." "We can't wait any longer." "We got off on the wrong foot." "Do you remember me?" "We've talked several times on the phone." "My name is Sonia Bonet." "My husband is Guillermo Castrejon." "Come in." "I'll be right back." "I don't want another coordinator." "I want you to give my husband the treatment he needs." "I have to go, ma'am." "My husband is 48 years old, he deserves a chance." "He's a good person." " Look at his photo." " I don't doubt it, it's not that!" "I already checked the papers." "That drug isn't on the list of approved medications." " There are studies" " Leave or I'll call the police." "Why are you denying him treatment?" "What do you have against us?" "Mom, calm down." "No, I need to understand." "There must be a mistake." "If it were your wife, you'd give her anything." "We've paid this policy for 16 years." "No!" "No!" "Calm down." " What are you doing?" " Put the gun down." "Mom!" "I don't even know you." "It's company policy." "Not all applications are approved." "That's how insurance companies work." " And your application has errors." " It can be fixed." "It can't, it's not a mistake." "Coordinators have to reject certain applications." "That's how it works." "In any case, only the board can overturn the rejection." "Who do I talk to?" "Tell me!" "Sandoval Nuñez, CEO." "Nicolas Pietro, Human Resources." "They're at the Loma Linda squash courts right now." "My husband plays with them every Friday." " Anyone else here?" " No, just us." "Walk." "Not so quickly, ma'am." "Get up!" "Right then I had a chance to take the gun from her." "Could you explain, please?" "I pretended to be sick." "I could have hit her, but my wife was very scared, and she didn't let me." "I had the situation under control but it slipped out of my hands." "What a shame." "Get in the tub." "Not you!" "You're going to hurt her." "She has nothing to do with this." "Shut up!" "I won't hurt her." "On the ground." "Get in." " Hello, young man." " Good afternoon." " I'd like to make my monthly payment." " Sure." "Membership number?" "It's 227." "The name is Garza, my husband." "Excuse me, I urgently need to see Mr. Sandoval Nuñez or Nicolas Pietro." "Dr. Villalba can't come to the squash match and sent me to talk to them." " It's urgent." " Oops, I made a mistake." "I entered the wrong password." " I can't see a thing." " No problem." "Check in the courts, I don't know if they're still playing." "Down the stairs to the right." " Thanks, I won't be long." " Could you leave your ID?" "Thank you." " And my receipt?" " Right away." "Pardon me." "I'm looking for Mr. Sandoval." "Did you order that erotic massage?" " Are you Sandoval?" " What do you want?" "I'm sorry, I need you to come out." " It'll only be a minute." " For what?" "She knows you only last a minute." "Do you also work in Alta Salud?" "Nicolas Pietro?" "Mom, people are coming in." "Come with me a second, please." "I don't have to, I don't know you and I'm resting." "Leave or I'll call club security." "Come out!" "I need to talk to both of you." "Now!" "The rest of you stay here." "I don't want to harass or hurt anyone." "I have something important to show you." "It's my husband's." "We can't even get dressed?" "Yes, quickly." "Quickly!" "We'll be gone soon." "Keep an eye out." "I'm begging you for help." "Treatment was denied by mistake." "Dr. Cohen said it, a top oncologist in Houston." " I have his letter." " You're getting yourself in trouble." "I just want you to reconsider your position." "We have blood tests from when he was on the drug." "Review the case." "The drug is expensive, but we'll do home recovery." " You can't ask a favor at gunpoint." " It's not a favor." "He is entitled to this treatment." "How do you know that doctor is telling the truth?" " What?" " Just that." "There are lots of scams." "This isn't a scam." "How do you know that doctor is telling the truth?" " What?" " Just that." "There are lots of scams." "This isn't a scam." "Some doctors will operate on a dead man for money." "It's not an operation, it's a drug treatment." "Is the person who fired the gun in this courtroom?" " Yes." " Can you point to that person?" "That woman." "Mom, let's go." "I'm asking you to think carefully." "Did you see the defendant shoot Mr. Pietro?" "No, but when I turned around, he was wounded and she was pointing the gun at him." "It was a second." "She shot him." " Let's go." " Come with me." " I'm barefoot." " Well, hurry up." "Call security!" "A shot was fired!" "It's fireworks for the soccer final." "No, stupid, there's a woman with a gun." "A wounded man." "Girls, please." "Come to the edge." "Get out." "Mom, get in." "Mom." "Don't go, please." "Take the truck." "I'll give you money." " Let him go." " Get in the car, Dario!" "Come back, you drive." "Now!" "It was an accident." "He leapt at me." "Did Alta Salud pay?" "Of course not. $12,000 a month, we had to mortgage the house." "You said it was irrelevant, but the tumor receded 30 percent." "Look." "New studies were done." "No metastasis." "But he'll still need chemotherapy." "Yes, but it eases the pain." "And with good news like that, he'll endure anything." "Private property, you can't be here." "We'll leave now." "Come here." "You're right, but after what you did, you'll end up in jail, you know it." "That's not true." "If you promise not to hurt me, I think I can get you what you want." "What did she ask for?" "Money from the company?" "No, no one mentioned money." "She was desperate for her husband." "I used that." "I want you to guarantee that he'll get the treatment." "I offered the documents to negotiate." "Did she force you to give them to her?" "Well, she had a gun." " Two computers?" " One, we're printing." " Color?" " Normal." "Pick up your printouts here." "Number 27, upstairs." "Stay here, sort out the sheets." "This is an agreement for the payment of financial incentives to the coordinators with the highest number of rejections of coverage." "This one too." "These are the monthly rejection rates, for pre-existing conditions." "Here is a recommendation from the Health Ministry, ignored by the company." " Mom." " Here." "The police." "They're checking license plates." " And the documents?" " Here." " How many pages?" " 25." "35 pesos." "Would you like me to staple them?" "Coming, coming." "Who is it?" "Good evening, Jorge, sorry about the time." "It's Enrique Sandoval." " Hello." " Hello." "It's an emergency." "Otherwise I wouldn't bother you here." "This is Mrs. Bonet." "She was well dressed." "She's white and had her son with her." "She seemed decent." "We need you to draw up an agreement authenticating these documents." "It's urgent." "I understand." "I can go over them this weekend and we'll do the paperwork on Monday." "See you on Monday at my office." "I get in around 9:00." "No, not on Monday." "Give us a few minutes." "We can't wait." ""They will remain in the possession of Mrs. Bonet, who agrees to destroy them upon approval of said pharmaceutical found on the company's list of approved medications."" "This is blackmail." "Just write it, as CEO I'll take responsibility." "The problem was with the documents they brought me." "They all had to do with internal information." " Why did you draw up the agreement?" " He's my client." "It seemed she was pressuring him so I tried to delay the signing to buy time." "I thought Sandoval wanted the same thing, but he didn't." "What's this?" "We need the signature of a shareholder." "That's ridiculous, I am the company." "The CEO is not enough for a legal endorsement." "If a partner does not sign off on this, I'm afraid these documents are not valid." "Liar!" "You said you could do it." "I didn't lie." "I didn't know." "Any partner?" "One second." "Pardon me, this isn't working." "You aren't telling me everything." "I can't endorse this." "Let's all calm down." " Put that away, there's no need." " Get back." "Jorge, do as she says." "You won't believe this." "I hit a home run and lost the ball." "Are you thirsty?" "Want something to drink?" " Yes." " Come." "Are you a student?" "Yes, high school." "You like Rihanna and Justin Bieber?" "No, punk and garage rock." "Tough guy." "My dad introduced me to The Police and Dire Straits." "Stuff from the '80s." "But I like the Sex Pistols, The Clash." "And The Ramones?" "A few years ago," "I bumped into..." "You know Paul Simonon from The Clash?" "He was calmly walking down the street in London." "I followed him for five blocks." "But I didn't dare approach him." "I thought:" "Do punk rockers like getting asked for autographs?" "Or do they beat you up for being cheesy?" "Step back." "You're right." "I'm sorry, I know this is..." "Stop!" "Let me call an ambulance, please." "No." "Do something." "You're a doctor." "Jorge, bring bandages, gauze." "Whatever you have." "Let's see." "What's your name?" " Alejandro." " Alejandro..." "Do you know where you are?" "In Jorge's house." "Can you move your right hand?" "That's good." "It's a serious injury." "He needs a CT scan." "You can't leave." "I'm sorry, you can't leave." "Tie them up." "Give me your car keys, I'll return them." "We'll call the ambulance in an hour." "They're in the right-hand drawer." "One hour, you have my word." "You'll have to get organized on your own." "Making lists works well, I always do that." "Are you listening, Dario?" "I won't be around and your dad will be getting more chemo." "Call Sofia." "She offered to help." "What's wrong?" "Don't you care?" "Don't you think what we got is important?" "You yell louder, but I love him just as much as you do." "I'll do what you say, okay?" " We always do what you want." " Don't talk to me like that." "We just need one more signature." "I'm diabetic." "I'm a doctor, I know what I'm talking about." "We're still 30 km from Manantiales." "If I get sick, I can't drive." "$109.50." "Shit!" "The purse is in the car." "Let's go." "No, I have money." "I'll pay you back." "It's not going through." "Should I try again?" "The card is blocked." "Perhaps another card?" "No, it's fine." "Keep the change, thanks." " Let's go." " What happened?" "He asked me about the credit card." "I thought it was a stolen card, but the officer said the woman had kidnapped the old man." "He asked if I knew where they were headed." "I told him Manantiales." "I heard them say it." "It's an exclusive neighborhood further ahead." "Full name?" "Santiago Miranda Garcia." " Age?" " 43 years old." " Occupation?" " Doorman." " Religion?" " Catholic." "Good evening, Mr. Sandoval." "I'm afraid Mrs. Morgan isn't here." "That's all right." "We'll wait." "She might be a while." "She was all dressed up." "Would you like to leave something for her?" "No, thank you." "As you please." "She's here." " Darling." " Hello, Lorena." "This is Mrs. Bonet." "Mrs. Morgan." "I'm sorry about the time." "It's an unforeseen problem." "It's already reviewed." "We need your signature." "We said not in my house." "An unfortunate problem that came up suddenly." "Sign them." "I'll send you copies on Monday." "I can't sign anything without reading it, darling." "Well, read it." "It's urgent." "I'm exhausted." "We'll see it tomorrow." " Come tomorrow." " I came here because it's important." "Then stop bothering me and read it." "Book number 1044, record 281, in the Federal District of Mexico on the 6th of February, 2015." "Jorge Carlos Lomas Ferron," "Notary Public number 192..." "Don't come in." "On the ground." "Both of you." " Hide." " Drop the weapon." "They say Dad is dead." "They say you should surrender." "It's not true." "It's not true!" "Call home." "Call my aunt." "Lots of missed calls." "It includes personalized attention, a transfer to the funeral home," "embalming and aesthetic corrections, wake services, a chapel for religious services..." "My sister-in-law will decide on all that." "If I weren't here, you'd have to wait anyway." "Keep in mind that we bill by the hour." "Excuse me." "Sonia." "I have to tell you something." "Memo felt sick and I brought him to the hospital." "His heart gave out." "They couldn't do anything." "He didn't suffer." "I was with him the whole time." "You already knew?" "Where are you?" "That's gross." "You're so silly." " Obviously." " Are you staying over?" "Yes." " Really?" " Yes." "We should watch some movies." "Stop it, stupid." "Enough." "The doorman knows it's you." "You look like an idiot." "That's gross, Arantxa." "Get back!" "Dario!" "Get back!" "Get back!" "Get out." "Which floor?" "The last one." "Should I hold it?" "Move aside." "What are you going to do?" "Mom!" "I had nothing to do with this." "I don't make decisions." "I'm a shareholder." "I'm sorry about your husband." "If I can help..." "Idiot!" "I don't want your pity." "You don't even know me." "How dare you!" "It's your fucking company's fault." "I thought they would kill us, but I couldn't move my arm, so I screamed:" "Dario, the gun." "Take the damn gun!" "I don't want to!" "Then I noticed he was shaking as if he had a fever." "He was sick with fear and it was my fault." "I understood that I had to stop and that I couldn't die because I couldn't leave him alone." "After that I fainted." "I'm sorry, son." "It's going to be all right." "Dario, the gun." " Take the damn gun!" " I don't want to." "On the floor." "On the floor!" "Can you hear me?" "Can you hear me?" "Call for a doctor, now." "Call the paramedics." "Get off, you're hurting her." "She's bleeding to death." "Barbara, pay attention." "I need some data, can you write it down?" "Sonia Bonet." " Are you all right?" " Yes." " Are you sure?" " Yes." "She and her husband are insured with us." "He just died." "They're taking her to the hospital." "I don't know which hospital." "Find out." "Okay, let me know." "Mrs. Morgan?" "I'm listening." "Yes." "Yes, one second." "I'm writing." "Can you open up, Poli?" "Gustavo?" " Good evening." " Hello." "I 'm her personal assistant." "I don't have a set schedule." "What did she tell you?" "To check on the woman's condition and the atmosphere." "She was worried about it going public." "That's what she meant." "Can you stamp it?" " Has she spoken to anyone?" " No." "She passed out and hasn't woken up." "Did she ask you to look for the documents in the defendant's possession?" "I never got close to Mrs. Bonet." "And I don't know what documents you're talking about." "This way." "Hello." "Yes." "Where are you going?" "To the bathroom." "You shouldn't get up yet." "No, leave it." "I was looking for my things." "Where are my clothes?" "The folder's missing." "That's all there is." "Now, now, there." "Don't cry." "Don't cry." "Thank you for coming." "A family member?" "The judge has granted Mrs. Bonet permission." " Is she here?" " Yes." "But she can't see anyone." "Shes been charged with a crime." "We all have to leave?" "Yes, please." " Dario." " I'm not leaving." "Can we talk, please?" "Please." "I'm sorry, you can't stay here." "That's an order." "If you want me out, you'll have to use force." "You have half an hour." "Does it hurt?" "No." "Are you okay?" "Next time, we'll rob a bank, okay?" "It's all right, honey." "It's all right." "Ready." "Your attention, please." "Resume recording." "Once recess is over please stand for the judge."