"(GEAR SHIFT CRANKS)" "(ENGINE SHUTS OFF)" "(DOOR SQUEAKS) folks." "Won't be long." "You got five minutes." "folks!" "Can someone tell me if Mrs. Alma May Urbano is on board?" "Alma May Urbano?" "There you are!" "dear." "Very good to meet you." "My name's Jimmy. but they wouldn't allow me to." "you know what?" "It doesn't matter." "I saw your bus broken down." "Here you are!" "Lucky me!" "Do you prefer to be called" "Mrs. Urbano or Alma May or just plain Alma?" "but you can call me Jimmy." "I'm an attorney at law." "But..." "Don't mind me." "Just talk amongst yourselves." "New Mexico?" "I..." "I don't know." "We were looking to help any Sandpiper residents who may have been overcharged for basic goods and services." "does that ring a bell?" "Oh!" "Maybe." "Was it yellow?" "It's canary yellow." "I picked that color myself!" "(CHUCKLES)" "I'm here to make sure you get your money back." "What're you talking about?" "Who took Alma May's money?" "that's a very good question." "Mister..." "Amos." "Amos Lydecker." "Jimmy McGill." "exactly. put on a ski mask and mugged Alma May here at gunpoint." "I want you to put that mental image right out of your head." "what we're talking about here is more of a..." "It's just a discrepancy." "It's just a little thing." "It's fairly innocent." "we need to fix it." "You follow me?" "put it this way." "let's say you're out on a date with your boyfriend." "right?" "(LAUGHTER)" "Ah!" "You don't?" "Come on!" "Alma May's holding out on me." "(SIGHS)" "Do you have a nephew?" "yes." "Steve." "is he a good guy?" "very good." "Birdie's." "right?" "(ALL AGREEING) All right." "both of you have a great meal." "and it's all perfect." "Here comes the check... 24 bucks for a side of buttermilk biscuits?" "does it?" "ALL:" "No." "it does not." "It sounds like something got added up wrong." "to talk to the manager." "the manager corrects the mistake." "he gives you a coupon for a free meal next time you come in." "How about that!" "(ALL MURMURING) that same kind of thing is what happened at Sandpiper Crossing." "(SIGHS)" "And nothing makes me sadder getting overcharged by some great big company." "Even if it was an accident." "(ALL MURMUR)" "I know that the good people at Sandpiper want to make this right." "Sooner or later. it's just easier to go take care of it for you." "And that's how I want you to think of me." "Georgie Girl." "Thank you." "everything I need." "Thank you so much." "Enjoy your lunch." "Alma May." "You did it." "Thank you so much." "Thank you." "Henry." "Sue..." "Okay." "Beautiful penmanship!" "A lost art... I don't think it's going to play with this magistrate judge." "all of which have sided with the plaintiff on cases like this. which you can peruse at your leisure." "Erin." "How about we move on to client outreach?" "Jimmy?" "You still with us?" "(CLEARS THROAT) Uh..." "I'm going to save you from having to brag." "Over 200 new Sandpiper clients signed over the past three weeks." "Jimmy." "Thank you." "Cliff." "we're in the process targeting the largest Sandpiper facilities first." "Provo." "That's just for starters." "another 200 by the end of the month." "we have an excellent shot at a solid batch of plaintiffs for the classes in each district." "Excellent." "Look forward to the next report." "coordinating actions." "sorry." "Before we move on." "just for a moment." "here." "Jimmy." "Incredible. you came back with 22 new clients?" "Twenty-four." "Twenty-four." "(CHUCKLES) I'm confused." "how many people out there actually responded to our direct mailer?" "One." "yeah." "A Mars Alma May Urbano." "But you got 24 new clients from this one response?" "That is... (CHUCKLES)" "Wow!" "is there a problem? see this differential and conclude that there may have been some solicitation involved?" "I did not solicit." "I'm just wondering how you account for your success." "Because it will definitely raise eyebrows over at Schweikart and Cokely." "but it will." "Particularly in a case involving seniors for whom the ethical guidelines on solicitation were virtually created by the ABA." "I'm sure that... if you could clear this up that would be helpful." "I went to Amarillo to confer with the client and to make sure that we had a solid good-faith basis for our case there." "Overall." "I've visited more than my share of retirement homes. word gets around real fast." "it's big news." "they approached you?" "they heard the scuttlebutt before I crossed state lines." "And I certainly didn't have to go knockin' on any doors." "And is it any surprise that they wanna speak with the guy who was there to show them they may have money coming their way?" "I should've done better." "(CHUCKLES)" "Makes sense." "Howard?" "Chuck?" "We good to move on? it is absolutely vital that we dot our I's and cross our T's here." "thank you." "The price of excellence is eternal vigilance." "Indeed." "(CHUCKLES)" "HOWARD:" "Coordination." "I believe that's where we left off." "so why don't you take this?" "Sure. (CLEARS THROAT) it makes sense to designate someone to handle the scheduling." "What I'm proposing is that we create a small team at DM dedicated specifically to coordinating all elements of the individual actions." "We'll loop in HHM when anything..." "Brian." "I'm sorry." "Excuse me for interrupting." "I just want to say that I take Chuck's point." "I do." "this is like a "wife of Caesar" type thing." "so I'm gonna pull back." "No more meet-and-greets at Sandpiper facilities." "I'll find another way to proceed." "we'll leave that up to you." "client outreach is your department." "right." "If we have a more consolidated nerve center where the... (INDISTINCT CONVERSATIONS)" "where can I get a copy of that Neiderman deposition?" "Jimmy." "You can have one of mine." "Erin." "No worries." "Shoot." "Where did I put that?" "Thanks that's... can you believe Chuck in there?" "Jesus." "Solicitation? I was chasing down eighty-year-old mall walkers." "That was solicitation!" "But did he say "boo"?" "he did!" "What happened in Texas?" "Nothing." "I did my job." "You didn't do a song and dance in the day room for the old-timers?" "No!" "No." "Not in the day room." "you know solicitation can get you disbarred." "This matters. twenty-four senior citizens now have representation." "Before I went they didn't even know they were getting ripped off." "Now they have us in their corner." "How is that not a win?" "You said in there you'd find another way." "Did you mean it?" "Sure." "Absolutely." "(SCOFFS)" "I..." "I need you to understand something very critical here." "Shoot." "I put myself on the line to get you this job." "(SIGHS) Okay." "I thought it was because I'm sensational with old people." "and who do you think told them that?" "So what you threw me a bone?" "No." "Asshole." "You know I believe in you." "But then I made my beliefs known to them." "Now everything you do reflects back on me." "With Howard." "I talked him into too." "it's my word." "It's my judgment." "Yeah." "You and I both know you can do this job." "you just have to do it right." "(INDISTINCT CONVERSATIONS)" "Well..." "You wanna make sure you put in the batteries the right way." "Or it won't work." "Then you close him up." "And..." "I think... young lady." "Why don't you give his foot a squeeze?" "(MOTOR WHIRRING) (LAUGHING)" "(LAUGHS)" "KAYLEE:" "He's funny!" "darling..." "KAYLEE:" "I think I'll name you..." "Mr. Snuggles." "Are you hungry?" "KAYLEE:" "I'm gonna get you some mashed potatoes." "That should get you through to next month." "thank you." "(VEHICLE PASSES)" "But you shouldn't feel that you need to..." "Too late." "(KAYLEE TALKING INDISTINCTLY)" "Something up?" "Feels like something's up." "No." "It's..." "I didn't get much sleep." "My head's..." "I'm sorry." "I'll drop it." "I don't want you to worry." "Not the worrying kind." "(SIGHS)" "I heard gunshots." "they were maybe a block or two over." "Woke me up. that's what I assumed at the time." "But then last night..." "There's no mistaking it." "There was three of them." "They were quick." "pop Closer." "(WHISPERING) It was like they were right outside the house." "You call the cops?" "(NORMAL VOICE) Yeah. then they looked around for a whole two minutes." "there was nothing to see." "(KAYLEE LAUGHS)" "I'm staying here tonight." "that's not necessary." "It is not a problem." "I'll take the couch." "so I answered." "don't make me sorry I told you." "(TOY PIG WHIRRING) hmm?" "Get your supper." "(SIGHS)" "(SIGHS)" "What about Colorado Springs?" "Um... and..." "We sent out 283 mailers." "and how many response cards came back?" "Zero." "Zero?" "(SIGHS)" "Son of a bitch." "Toni." "Have a good one." "Mr. Main." "can I have a second?" "What's up?" "it's those Sandpiper mailers." "We should be getting responses of like 12 to 15%." "But we're getting ones and twos." "zero." "Wow!" "How can that be?" "(SIGHS) I'm thinking it's the staff." "They're tossing the mailers before they can reach the residents." "Maybe they got told to do it by the Sandpiper front office." "Which would be actionable as hell." "If we could prove it." "Big "if." "And to do so would take more manpower than I can spare." "let's just stick with getting those client numbers up." "Guess you'd better think of another way." "I think I got it." "TV commercial." "Highly targeted." "the trains run on time." "Mussolini would be proud. same exact schedule. and so forth." "They always leave 3:00 p.m. to 4:00 p.m. free." "She Wrote." "the 1850s." "when that thing comes on?" "It draws the blue-hairs like moths to a bug zapper." "(LAUGHS) end of the first act cliff-hanger." "Davis  Main." "Guaranteed eyeballs." "Lots of 'em." "There's nothing Sandpiper can do about that." "another class action case." "I'm open to it." "We will talk next week." "Great!" "Safe travels." "(INDISTINCT CONVERSATIONS)" "(VCR WHIRRING)" "(TONE PLAYS)" "(MALE ANNOUNCER READING)" "Mesotheliomais ararelungdisease" "aknownhumancarcinogen." "Long-terminhalation ofasbestosfibers cancauseserious orfatalillnesses" "mesotheliomaandasbestosis." "I remember they worked real hard to get that just right." "To get what just right?" "the swirl." "but not too nebulous." "Then there was the issue of the speed." "I remember there were a lot of meetings about that." "I'll bet." "callDavisMain at505-242-7700." "That's505-242-7700." "(SIGHS)" "Cliff signed off on this?" "The partners were very happy." "What do you think?" "I think..." "Whatever happened to showmanship?" "Yo." "Check it out." "Ricola!" "Ricola!" "JIMMY:" "Hey!" "Would you two ass-clowns act like the professionals your parents are paying for you to become?" "This happens to be very valuable." "Yeah?" "What is it?" "This one is the Alpine Shepherd Boy." "come on." "Join me." "Production meeting." "Bring it in." "All right." "teamwork makes the dream work." "bravura. 'cause it's gonna play all around the Southwest." "who knows what it could lead to?" "Better lead to 100 bucks each." "What is it with you and money?" "Saving up for a VX2000." "Hey!" "Pop quiz." "What do we three have in common with the greats?" "Bergman." "The biggies." "What? of advertising." "we join them." "right?" "pay attention." "and she is rocking." "So she's back and forth..." "Just very back and forth." "uh..." "Moves towards..." "Dolly?" "yeah." "You see a dolly here?" "You guys didn't bring a dolly?" "Nope." "No dolly." "You didn't ask for a dolly." "dude." "Dolly's extra." "It's true." "Okay." "No dolly." "Um." "(CHUCKLES NERVOUSLY)" "We will improvise then." "Stay with me. she's clutching at a tattered shawl." "(SHUDDERED BREATHING) these evil bastards." "(CHUCKLES) she's friendless." "man." "(SIGHS)" "Okay." "It's a one-er." "And it's shot in glorious black and white." "right?" "Yeah." "that's it?" "Old lady in a chair?" "That's your commercial?" "(WHIRRING)" "Does anybody like you?" "(WOMAN CLEARS THROAT)" "Mr. McGill!" "(WHIRRING CONTINUES)" "(CHAIR MOTOR THUDS)" "(DOG BARKING IN DISTANCE)" "(STATIC)" "(MAN SPEAKING INDISTINCTLY)" "Itwasn'texactly setbecausePerez wasn'tbackup in time." "Lowball." "Strikeoneoutrightnow." "DaleCareyat theplate." "Perezatfirstbase." "3-2." "Bottomoftheninthinning." "Andthepitch." "Perezisgoing..." "thirdbasemanNickJohnson." "safe!" "Perezgetsall thewayaroundthe bases." "Pereztothirdbase." "DaleCareystillatfirst." "Lookingtogettosecond." "Buthe'llstayatfirst." "Agreatplay." "(CRICKETS CHIRPING)" "(SIGHS)" "(SIGHS)" "(DISTANT THUD)" "(DISTANT THUD)" "(DOG BARKS IN DISTANCE)" "(DISTANT THUD)" "(DISTANT THUD)" "(DISTANT THUD)" "(NEWSPAPER THUDS)" "(NEWSPAPER THUDS)" "(NEWSPAPER THUDS)" "(BIRDS CHIRPING)" "(ENGINE STARTS)" "MIKE:" "Morning." "(BELL DINGING IN DISTANCE)" "(SIGHS)" "(CELLPHONE RINGS)" "(SIGHS)" "(CELLPHONE BEEPS) what's happening?" "What's wrong?" "What happened?" "(ENGINE REVS)" "(ENGINE SHUTS OFF)" "Where's Kaylee?" "She's at school." "she doesn't know about it." "Are you all right?" "Let me show you." "it's up there." "You see it?" "It's right up there." "You see that?" "You see the shape of it?" "(PANTING) right?" "I see it." "What time did you hear the shots?" "2:13 this morning." "I looked at the clock." "It was exactly like last time." "And you didn't call the police?" "Or did you?" "No." "I..." "What's the point?" "Um... but..." "Do you think maybe it's possible that you dreamed it?" "It happens sometimes." "because I didn't sleep a wink last night." "That came from a bullet." "it wasn't there" "I promise you that." "I don't know what to..." "Okay." "Okay." "Jesus." "I was here." "I was here and you weren't." "I believe you." "(SNIFFLES)" "I believe you." "All right. (SIGHS)" "That's it." "We're getting you and Kaylee out of this house." "End of story." "(BREATHING HEAVILY)" "(DOG BARKING IN DISTANCE)" "You ever wonder about these things?" "JIMMY:" "What things?" "what's the story with these?" "a big bowl of balls!" "I don't know." "They came with the place." "No shit." "They're in every corporate apartment in the world." "They're like the Gideon Bible." "Hey." "Don't be jealous of my big bowl of balls." "It's unbecoming." "Why do they all have to have empty vases?" "it's a metaphor." "I will miss the nail salon's vibrating chairs." "I can make any chair in this place vibrate." "(SCOFFS) You ready for this?" "(VCR WHIRS) here it goes." "you're a resident" "Colorado Springs." "lime Jell-O." "Lime." "Got it." "you're watching your favorite TV program." "And what's this?" "There's been another murder in Cabot Cove?" "No!" "Yes!" "The sheriff is in over his head." "Jessica Fletcher has to put aside the novel and assist law enforcement." "Shocker!" "The killer left behind a cryptogram." "And commercial." "(SIGHS)" "(BEEP)" "WOMAN: (ON TV) My husband andI scrimpedandsaved forsomanyyears." "sothatwe wouldn'tbe aburdento ourfamily." "Imovedto an assisted livingfacility." "Aniceplace." "Theytoldme  they'dtakecareof everything." "But..." "theysaidallmymoney wasgone." "Howcouldthatbe?" "Wheredidit allgo?" "That's not a real tear is it?" "It's Visine." "JIMMY: (ON TV) Ifyouor alovedone isa resident ofa Sandpiper Crossingfacility" "youmaybe eligible" "callthelawofficesof DavisMainat505-242-7700." "That's505-242-7700." "(SIGHS) Well?" "You made that?" "With some film students?" "I directed." "It looks professional." "(CHUCKLES)" "And? I'd be dialing." "Yes!" "Up top." "(REMOTE THUDS)" "And all made in accordance with the rules and regulations of the American Bar Association." "Good." "I can 't believe Davis  Main went for it." "I'm in charge of the department." "but still you know..." "Cliff Main was fine with this." "(CHUCKLES)" "Why wouldn't he be?" "It's fantastic!" "Let's celebrate." "I'm getting more wine." "You want some?" "Absolutely." "(SIGHS)" "(TELEPHONE RINGS IN DISTANCE)" "(SIGHS)" "(INDISTINCT CONVERSATIONS)" "(INDISTINCT CONVERSATIONS)" "(SIGHS)" "(SIGHS)" "Colorado." "I'd like the number for KKTV Channel 11." "Omar!" "What's the cut-off for FedEx?" "I need to get a package out toutdesuite." "Oh." "can you connect me to your ad sales department?" "Thanks." "CALDERA:" "Gums look good." "No recession." "too." "Eyes are clear." "This little lady's in fine fettle." "if you like." "No." "Some other time." "What do you got for me?" "Bodyguard job. 200 bucks." "What else?" "that's the best fit I've got." "always needs enforcement and recovery." "Pays good and it's steady work." "we're just talking intimidation." "Strictly verbal." "Most of the time." "I'm not breaking legs." "What else?" "we discussed this." "you gotta do next-level work." "I do." "But that's just how it goes." "All right." "(CLEARS THROAT)" "She's gonna need a DHPP shot." "In six months." "We'll send you a reminder card." "Until then." "Give me the bodyguard job." "For 200?" "I'll call you with the where and the when." "(DOGS BARKING IN DISTANCE)" "(INDISTINCT CONVERSATIONS)" "(SIGHS)" "So everybody knows to..." "They know." "Every line starting with 7700 has been re-routed to the bullpen." "Plus your office." "All the assistants know to keep them open. right?" "old people don't like talking to robots. they'll roll over to Maida. and then Barbara and Yvon." "Yeah." "Right on down the line." "Good." "then." "so..." "(CLEARS THROAT)" "What time do you have?" "right?" "Is there anything else?" "thanks." "It's..." "I'll just be in my office." "Come on." "(SIGHS)" "(SIGHS)" "Come on." "Colorado Springs..." "Come on." "(SIGHS)" "(TELEPHONE RINGS)" "Davis  Main." "Attorneys at law." "How may we help you?" "that is unfortunate. may I ask for a name and a number for one of our attorneys to reach you?" "attorneys at law." "How may we help you?" "(TELEPHONE RINGS) attorneys at law." "sir." "That is correct." "(WOMAN SPEAKING SPANISH)" "Davis  Main." "One of our attorneys..." "Davis  Main one of our attorneys get back to you." "I'm just going to take down..." "MAN 3:" "Yes." "That is correct..." "And you're currently a resident at the Colorado Springs facility?" "Davis  Main... ma'am." "We'll be happy to send an information packet right out to you." "are you currently a resident of the Sandpiper Crossing facility?" "(RINGING CONTINUES) (INDISTINCT CONVERSATIONS)" "Bingo." "OMAR:" "I'll just need a name and a phone number." "(CELLPHONE VIBRATING)" "(GRUNTS)" "(CELLPHONE BEEPS)" "Yeah?" "CALDERA:" "Something came in thiseveningandit's definitelynextlevelpay ." "Yeah?" "CALDERA:" "It'sprobablyalongshot  givenyourselectivity." "MIKE:" "What's the job?" "the guy wouldn't tell me." "it's serious money. he specifically asked for you." "And who's the guy?" "sir." "Captain." "We'regoingdownand fast." "We're going down and fast." "this is a good part." "So do they all die?" "shh!" "Does Rock Hudson run 'em into an iceberg?" "Is this before or after he did McMillan  Wife?" "Shut up." "Watch the movie." "(INDISTINCT SHOUTING ON TV)" "What is this weird fascination you have with stories of men trapped on the North Pole?" "IceStationZebra is on the North Pole." "TheThingtakes place on the South Pole." "They literally could not be any more different." "My Dad loves this one." "him and Howard Hughes." "right?" "Can't get two finer reviews than that." "MAN: (ON TV) Howmuchpressureleft intheairbanks?" "sir." "(SIGHS)" "MAN 2: (ON TV) Secureaftergroupblow." "(CELLPHONE VIBRATING)" "Mmm-mmm." "It's the boss." "At this hour?" "Yeah." "it's never too late for congratulations." "(VIBRATING CONTINUES) you're still at the office?" "CLIFF:" "Youranacommercial?" "the response has been..." "You ran a commercial without ever showing it to me?" "Without first consulting me and my partners?" "Did you actually think that was going to fly?" "JIMMY:" "I was planning on tellingyouin themorning." "The day after it aired!" "I only ran it once." "Just in one small market." "all right kind of under the radar. you did tell me client outreach was my department." "CLIFF:" "Don't be disingenuous." "I take it my firm's name is mentioned?" "Yes." "Yeah." "Jesus." "Howard said you were a little eccentric." "He didn't tell me you were a goddamn arsonist!" "I don't think..." "Uh..." "I apologize if there was any misreading of the situation on my part." "But there's a very positive headline here." "We got 103 phone calls today." "Off a measly $700 ad buy!" "you can't... with the partners." "And we want to see this thing." "I know you'll..." "Cliff." "you too." "Okay." "See ya." "Golden Boy." "(SIGHS)" "That's me." "(CHUCKLES)" "(SIGHS)" "(MAN SCREAMING ON TV) what'd I miss?" "Anything blow up yet?" "(ENGINE SHUTS OFF)" "Feeling cautious?" "You going to tell me what we're doing here?" "I've got a problem." "I can't solve it myself." "is it a who or a what?" "There's a guy." "I need him to go away." "(FLAPS LIPS)"