"The act of crime, it has two sides." "It has the victim's side and the criminal's side." "The majority of people know that if you pursue a life of crime, your life will be interrupted by either prison... or death." "It was a game." "And I was prepared to play that game." "In my case, I believed... that something would be different... something good would happen." "We live in a state of war." "Social war." "Between the "haves" and the "have-nots," those who can and those who can't." "The difference in classes, not only in Rio de Janeiro, but in Brazil... is very large." "It is unequal and inhuman." "I lived as a young person who was a "have-not."" "My thinking was that they have it and I want it, if I'm prepared to pay for what I'm going to do," "I only have to take it." "At the end of the '80s and beginning of the '90s, kidnapping came into fashion in Rio de Janeiro." "In Rio, a historic and dramatic record, this year alone, there have already been 150 kidnappings." "There have been 15 kidnappings in July alone, one after the other." "Within the kidnapping network," "I was perhaps one of the most highly regarded and respected people in Rio." "They were kidnappings of important people, of important business people." "And quite a considerable sum of money, of resources, was taken from them." "In all the crimes I undertook, in drug trafficking... in kidnapping, in theft," "I felt like I was... very good." "When Corinne's name was mentioned as a potential victim for a kidnapping... let's put it this way, we would be rich." "I followed Corinne for approximately 90 to 100 days, three months." "I started to map out all of Corinne's personal life." "Her family, who the people closest to her were." "This makes the person a little more vulnerable." "I waited in the doorway of her apartment building in Lagoa... trying to obtain and confirm as much information as possible." "Doormen normally have a lot of information to give." "You have access to all the information, the schedules of all the residents." "Doormen..." "I monitored parts of Corinne's route." "She always used the same roads, the same route, with no variation." "This was the final stretch of the location... where we would intercept Corinne Coffin's car." "This was the ideal place." "We would have visibility throughout the operation, on both sides of the road, left and right." "It was the perfect location for an ambush." "In the moment that you come across the helpless victim, there is no feeling." "There's just a mission, a job that needs to be executed." "Once ambushed and subdued... the main thing is to get the victim into the hideout as quickly as possible." "The safety of the whole operation and the team depends on this, as well as the victim's own life." "The military life I lived for ten years undoubtedly was a great school for this." "I was part of an elite squad, and I was considered to be very good in this squad." "And so throughout all of the crimes that I committed, my military training was fundamental." "I met a friend for a drink at a bar in Leblon... and I said, "I'm going to call the house."" "My secretary answered... and said, "Ms. Corinne isn't home yet."" "So I started to think it was strange that she wasn't home yet." "I ended up going home." "Roughly around 11:00 p.m.," "I was starting to worry, very worried actually, as we had a very precise routine and neither her driver nor she showed up." "When I answered, I realized it wasn't her, but a man speaking." "I will never forget his voice." "We are with Corinne." "She has been kidnapped." "We are professionals." "She trusts you to do what needs to be done." "Do not go to the police and tell as few people as possible." "And he hung up." "The world collapsed in 30 seconds." "Goggles!" "I outlined our proposal, that the intention was money, and that if everything went to plan, she would be returning home as soon as possible." "That night, I didn't sleep at all waiting for the call." "You're stuck." "You don't hear anything, noise, nothing." "You are just lost there waiting for the call." "I remember calling a few friends." "You're negotiating somebody's life, and it's not easy, so you need help." "When I found out that she had been kidnapped," "I, like all the other company directors, became really desperate." "I was very close to Corinne, and so I was very close to Carlos and their sons." "She was like a mother figure for everyone." "The next day the real negotiations began." "The first demand was $20 million." "It was a mixture of panic, powerlessness, fear, anger, because there wasn't the slightest possibility that I could get together $20 million to pay for Corinne's life." "I said, "We don't have that kind of money." "There's no chance."" "And then he hung up." "We knew that it wouldn't be easy to free Corinne, at least not at the speed and urgency we wanted." "I would have paid the money right away if I'd had it." "I was willing to do anything." "One way or another, if they didn't pay, she would pay with her life." "We knew the kidnapper had said not to call the police, but we did not hesitate to call them, because you need the police's help in a kidnapping situation." "It doesn't matter whether it is a millionaire or a modest person, the procedure is the same." "At the time, we sometimes had to work on five kidnappings in one day alone." "They would kidnap supermarket and transport company owners more often... because of their easy access to cash, real cash, real money." "In Corinne's case, it was different because in the kidnapper's mind, she represented an empire," "Coca-Cola." "You have to go back to that period and to what Coca-Cola represented." "Nowadays they have a lot of competition, but at the time Coca-Cola was everything." "When I arrived at the apartment, Corinne's family was very worried." "There were some company directors, everyone, a complete commotion." "Just as in any other kidnap, the family was desperate." "We managed to set up a headquarters there to work specifically on Corinne's case, with the family's permission." "The only technology we had at the time was we would get a phone call and then we would contact the phone company so they could give us the location of the call." "Through my training, I knew a little bit about communication." "I knew that it took a certain amount of time before you could identify the location of a call." "One sole call wouldn't solve things for us." "We had to have two or three calls from the same place, because we knew that was where they were calling from." "And so, you mustn't use the same telephone device more than once." "It was archaic." "I was there to comfort him, to give him a hug, to tell him to stay calm, that everything would be resolved." "I didn't have anything other than words of comfort to say, you know." "My family was my mother, my father, my siblings... that was my family." "And despite a few difficulties, we had a good life." "They gave me access to all education, training." "I was always brought up as a normal child." "I didn't see the difference between me and a white child." "Now I fully understand it." "In a school full of white people," "I had nothing, and I had to do everything for them to give me the opportunity that should have been rightfully mine." "I really felt the power of the difference in the color of my skin, and that had a great impact on my life." "I got involved in another world, selling drugs, having access to favelas that had weapons." "It gave me power." "I was someone who was looked up to, respected." "And from there it was difficult to get out." "The next day, when he called, he said, "Carlos, we were thinking $20 million, we know that it's a lot of money, so we are going to start negotiating from $10 million."" "He warned us that he wasn't in any rush to finalize the negotiations, because he had the means to keep her captive for two or three months if necessary." "What I found at the time was that it was a well-orchestrated kidnapping." "When you have someone who is experienced in that craft and has established an effective system of working, the investigation is much more difficult." "What we said at the time was not to negotiate, under any circumstances, without proof of life." "I said that I needed proof that Corinne was alive." "I wanted to be sure she was alive." "It was risky for me to allow Corinne to have any kind of access or any type of contact... that would put our location at risk." "So I decided that it would be through a recording." "Corinne expressed herself differently than all the other victims." "Her firmness, her position in trying to gain control of the situation... she didn't appear fragile at any moment." "And that made an impression on me." "It was different from most of the other experiences I had in this area." "Lúcio put a little cassette tape in the cemetery." "He gave me very clear instructions and then he said I had to go alone." "Picking up a tape in a cemetery isn't pleasant." "It's a mixture of fear, panic, loneliness... and I was genuinely afraid of being kidnapped, too." "I wanted to tell her so much, "I love you..." "Come back home."" "A lot of things in my head, we were so helpless." "Carlos was very traumatized." "He was no longer in a condition to negotiate." "One of the directors of the company had to take over the negotiations." "In this case, it was the industrial director," "Paulo Aury... who was the one answering the kidnapper's calls." "But always with the support of Zé Maria when it was necessary." "The person on the other end of the line changed." "It wasn't the same person." "It wasn't just her husband who spoke." "There was another person speaking." "I got very annoyed." "It really bugged me." "My objective was to be as brief as possible, knowing I was being monitored and searched for by the police." "I was pissed off, very angry." "We couldn't do anything immediately because we didn't have the information." "It seemed that we were in the middle of a dream, a nightmare." "The paper always arrived in my hand around 7:00 in the morning." "When I opened it, there was a headline about the kidnapping." "So that surprised me." "Until then, we thought things were under control, that nothing had gotten out to the press." "Despite the fact that over 30 people witnessed the businesswoman's kidnapping, until now nobody has called the police to provide any clues." "Then from that moment onwards there was no control." "Then all the TV channels got it, all the newspapers, there were people downstairs the whole day, asking to come up to have an interview, it was the whole day." "The kidnapping is being treated with complete secrecy by the company and by the relatives and people involved." "No one is giving any information." "All the reports pointed to the municipality of São Gonçalo." "They carried out various searches, but were unable to find any leads about the kidnappers or the businesswoman." "If the police had raided the hideout, me and my team could be forced to kill, to die." "I was trained to kill in a situation of war." "And in that situation, I was in a war." "But I was sure that we had all the aces up our sleeves." "I was completely certain that nothing could go wrong." "I got very worried, because it could end in the death of Corinne if I maintained the operation for much longer." "Then I really saw that I didn't have all the aces up my sleeve." "Usually, he would speak for short amounts of time." "On this day he took longer." "He tried to play Mr. Nice Guy, saying that he really cared about her, and, "Let's get to the end of negotiation." "It's become really tiring, but we won't go lower than $5 million."" "We were able to keep him on the line long enough and we alerted the phone company, and so we received the precise location." "Calling all units in Penha." "We have a kidnap suspect at a pay phone on Praça Cai and Jacurutã." "Possibly armed and extremely..." "We already had a team nearby." "Attention!" "Calling all..." " I can't read you." " Come in, over." "We said we had close to $250,000, more or less." "And then he got really angry." "Repeat!" "Attention, all units!" "I could see the police were very close, and I knew they were there for a purpose." "Attention, all units!" "Respond!" "Unfortunately, he was in a dead zone with no radio signal, and in that area, we couldn't make contact with anyone." "Copy!" "Copy!" "I would try to talk, trying to talk to the radio, and the radio wouldn't work." "Respond!" "Please respond!" "We wanted to take the radios and break them apart." "We wanted to destroy everything." "The moment we needed it the most, it failed and left us hanging." "We thought then... it could have meant her death." "Looking at Corinne and her difficulty, her speech, Corinne's expression, the difficulty of her movement..." "Even though I had my training and my thoughts, it was a life." "I started thinking about her, looking at her not as an object, a pawn of negotiation, but as a human being." "As a person, as a mother, and independent of the wealth and money she had." "She looked down at the floor, saying she didn't want to look." "The team was quite agitated, you know." "And some of them were already saying, "We should stop." "We are not going to put our lives at risk, the money isn't coming."" "That was the moment I had to make a decision." "On that day, he spoke with a really kind voice, as if talking to a good friend." "Then he said, "Let's end this negotiation." "How much do you actually have?"" "Then we said the amount again, "Close to $250,000."" "Then he said, "So we will call later with ransom payment instructions."" "There was a moment of relief, we hugged each other." "It's finally over." "We felt euphoric." "It was a complete joy." "The crime of kidnapping... is a game of poker." "It's a game." "Whoever has more information... whoever has more control, whoever is more calculated... has the better hand." "I think it was unnecessary in that moment to pay the ransom." "My team and I were certain that we would free her, but the family decided otherwise." "They weren't thinking about the negative aspect, they were only thinking about the positive side." "The specific instructions were that Paulo and Zé should go in my car." "And that it should be handed over at the end of the road where São Paulo Road starts, because there was a motel in a dark street." "Lúcio would come within a certain distance in another car." "We imagined that Paulo and Zé Maria would come back immediately and Corinne would be with us." "My team thought that we should take the $250,000 and kill them." "I said, "No, we are going to take the $250,000 and then I have a much better plan."" "Goggles!" "Knowing that things weren't going according to plan," "I needed to take new hostages." "I remember the expression she had when I entered with the two directors." "She was shocked." "She wasn't expecting it." "I bought it on the street, so it was a moment of showing feeling, but also, saying to her," ""Their lives depend on you."" "And then she stammered," ""They kidnapped Zé and Paulo!" "They kidnapped Zé and Paulo!"" "And then a new nightmare began." "We moved on to different things, a different life, and one of the members of the team... was arrested, having in his possession some of the ransom money." "And when that was identified, it all started snowballing." "He implicated other people." "Those other people were arrested, up until the moment that I, too, was arrested for the crime of extortion through kidnapping." "Shortly after the businesswoman was released, this man was arrested, former army officer, Ronaldo Monteiro." "A former officer of the parachute regiment, he was the leader of the gang that kept Corinne Coffin in captivity for 12 days." "What was the lesson that you took from all this?" "The lesson?" "Oh, my God." "The lesson?" "I already said what I had to say." "For the crimes I committed, I spent 13 years in prison." "I saw inside that prison system, kids who had never left the favela they were born in." "And that many of them never really had an opportunity." "I started to change." "I started to like myself a bit more." "I started to respect other people more." "I saw that I could make a difference." "Because of this, I started to embark on a new journey." "I am the vice president of CISC." "Center for Social and Cultural Integration. "A chance."" "A nonprofit organization that targets a specific population that consists of incarcerated offenders, ex-convicts, their relatives and young people at risk." "With opportunities, with needs, with desire, with effort from everyone, we can pave a new way for ourselves." "And by remembering this, we can think about our future." "My greatest legacy with crime is the experience that allows me to do what I do today." "This picture here, this was our first graduation class." "None of them reoffended." "There is not one reoffender in that first group of 25." "I really believe that my calling, my mission, is to, in some way, invest in lives, as I had previously worked to destroy lives." "Ah, my daughter and granddaughter!"