"Forget about the three-peat, Baumann." "You are going down." "Count backwards from 100, Alex." "You're gonna be a loser by 99." "[clenched teeth] Come on, kids." "This is supposed to be fun." "It's Christmas." "Mm-hmm." "What?" "No lights?" "Okay, grudge match it is." "All right." "Listen up, everyone." "The judge has ruled." "In the great Christmas sweater throwdown, we have a winner." "And it is..." "Doctor..." "Alex Reid." "Yes!" "Finally!" "Ha!" "I mean, good job." "Good job. [applause]" " Congratulations." " Thank you." "Gimme that." "[singsongy] Thank you!" "The fix is in." "I'm out of here." "Always knew you were going places, babe." " [laughs]" " Meep!" "Bloop!" " Whoo!" " Too bad, uh, there's no celebrating till after the night shift." "Christmas Eve." "Yay!" "Yeah, ice storm." "Double yay." "Hey, did you buy your Secret Santa gift yet?" "Yeah, couple days ago." "You haven't?" "I picked a hard one..." "Dawn." "Oh." "Yeah." "She's kinda tough to shop for." "[cell phone vibrates]" "Okay, trauma 15 minutes out." "Oh, boy." " No silent night for us." " Mm-hmm." "[siren wailing in distance] [sighs]" "You must be eager to see the boys." "Yeah, first Christmas I've had them" " since Ariel and I split up." " Mm." "I really want them to have a good time tonight." "And you're gonna go full superdad to make up for it." "Get this... tonight, "Die Hard." Best Christmas movie ever." "And they haven't seen it." "Aren't they a little young for that?" "Then pizza, hot chocolate, sleeping bags by the fireplace." "And then tomorrow I'll do some presents, some pancakes, some tobogganing, and then a retro video game showdown." "I've got mad pitfall skills." "You're so excited." "It's so cute." "I'm sure Dr. Timmins will be here soon." "But I am happy to cover." "Thank you." "But I've got to wait for a supervising E.R. Doctor to show up, especially in this ice storm." "You want me to try someone else?" "It's Christmas Eve." "No one's gonna pick up the phone." "It's fine." "He's gonna be here any minute." "Okay, well, trauma's gonna be here soon." "I have to prep." "But if I don't see you, Merry Christmas." "Merry Christmas, Maggie." "[siren wailing in distance, horn honks] [emergency radio chatter]" "[grunts] I'm here." "I might as well pitch in." "Yippee ki-yay." "Woman: "'You were always a good friend to me," said Scrooge." ""'Thank you."" ""'You will be haunted," resumed the ghost," ""'by three spirits."" ""Scrooge's countenance fell almost as low"" ""as at the ghost's had done."" ""'Is that the chance and hope you mentioned, Jacob?"" ""He demanded, in a faltering voice..."" "Hey there." "Hi." "You, uh, you need a hand with anything?" "No, I'm just here to see my mom." "She's coming to meet me." "We do it every year." " Every Christmas?" " Five years now." "It's kind of our thing since, you know, I died." "Right." "Um..." "Listen, there's someplace I need to be." "Um, do you wanna come with me?" "Oh, I'm-I'm-I'm Charlie, by the way." "Uh, I'm Aidan." "Thanks, but I don't..." "I don't wanna miss my mom." "Merry Christmas." "Yeah." "Merry Christmas." "Woman: "When it had said these words,"" ""the spectre took its wrapper from the table"" "and bound it rounds its head, as before..."" "[panting] [whispering] Get down!" "Get down." "It's radiology." "They're handing out parts for "the 12 days of Christmas."" "I want nothing to do with maids a-milkin'." "Oh, they're gone." "[exhales deeply]" "It's safe here." "All the doctors are on shifts." "Yeah." "Come." "We'll make this a Christmas-free zone." "Oh, you're so lucky you're muslim." "You can avoid all this madness." "[whispers] Damn it." "Christmas still... overwhelms me." " Oh, yeah?" " You know... [clears throat]" "I once did a Nativity play in school." "I wanted to be the angel with fluffy white wings." "Oh, of course you did." "What happened?" " Piers Sorra got the part." " Ugh." " He was blond." "So blond." " Hmm." "Mainly it's the Christmas aesthetic that turns me off." " Mm." " People get so huggy this time of year." "[mouth full] I know, right?" "I mean, it's just another day." "Exactly." "This is peaceful." "Mm. [sighs]" " Hey." " [crunching]" "Wanna play a game of chess?" "I don't know." "That depends." "Do you feel like being humiliated?" "[laughs]" " What have we got?" " Laverne Davis, 53." "Medics say she was bringing a blanket to a homeless guy under the expressway, and a car skidded off the road and ran right into them." "Laverne, can you hear me?" "We're gonna take care of you now." "Where's the other victim?" "Just arrived." "Minor injuries." "We're looking at multiple traumas." "He was revived already once at the scene." " How's that F.A.S.T.?" " On it." "Just having a look to see what's going on" " in your belly, Laverne." " I got multiple fractures here." "I need full imagining, spine, and extremities." "That'll have to wait." "There's a lot of blood in here." "Let's get her to the O.R." "Page Lopez to assist and have blood on standby." "Lopez isn't here yet." " Stuck in the storm like everyone else." " What?" "Blood's already on the way." "Uh, Charlie, could you give me a hand?" " Yeah, whatever you need." " All right, let's move." "Hang on a second." "[monitor beeping rapidly] I'm not liking those rhythms." "[sighs] She's in V-fib." " Let's get those paddles." " Come on, Laverne." "With this much trauma, if she gets through the night, it's gonna be a miracle." "Well, it's Christmas." "Let's see if we can give her one." "Clear. [paddles thunk] [monitor beeping erratically] Come on, come on, come on." "And we're back in sinus rhythm for now." "Let's move." "You ready?" "Uh, yeah, I got a quick consult." "Uh, have her prepped." " I'll meet you down there in five." " Okay." "That's him over there." "All right." "[baby crying] [siren wailing in distance]" "Um, she's going to be okay, huh?" "You're the one who was with her, right?" "She was trying to help me." "I remember her reaching out, and then the car..." "Okay, my friend Jackson and I are going to help you, okay?" "So why don't you grab a seat on the bed?" "Come on." "Okay." "Let me know how things turn out with her." "And if there's anything I can do... a-anything." "She's in good hands, all right?" "She's got a great surgeon." "Let's worry about you." " Now let me have a look at that wrist." " [inhales sharply] [exhales slowly]" "Oh, here's a little Christmas present from me to you." "Check." "Not anymore." "And it's mate in seven if you don't up your game." "Oh, damn it." "How come you're working tonight, anyway?" "Wasn't there some junior to take call?" "Oh, Richardson asked me to cover the start of her shift." "Must be the storm." "No, more likely she doesn't want to leave her kids on Christmas Eve." "God, it was always..." "such a big deal, you know?" "You... you make a snack for Santa and you gotta have a carrot for Rudolph." "And then you tuck 'em in and you get to fill the little stockings and... nothing better." "I thought you didn't like Christmas?" "No, I-I don't... [clears throat] anymore." "But when Molly was little..." "Oh." "Now where's Molly tonight?" "Oh." "She's with her dad, so... [cell phone vibrates] [sighs] I got a consult." "Well, make your move before you go so I can study the board." "Okay, what am I gonna do, hmm?" "I mean, this is on the highway to the Christmas danger zone." "Did you know the nurses were dancing to Boney M.?" "Shahir... [inhales deeply, exhales deeply]" "Stay strong." "It's just another day." "Not like I don't appreciate the help, but I got this, Dr. Miller." "Gotta stay busy, Jackson." "Keep my mind off the fact that I'm already two hours late" " to pick up the boys." " Then let's distract you." "These were for Dr. Timmins, but screw him." "He's late." "Christmas bingo." "I'm not gonna be here long enough." "Pudding burn?" "Yeah, light the pudding, burn your hand." "We had two last year." "Okay, I'm in, just till he gets here." "Okay, uh, mark a box for every injury." "First full line... [man coughing]" "All right, guys, hold up." "Mr. Claus, what brings you in here tonight?" "I don't wanna say." "You got stuck in your chimney, didn't you?" "Yeah." "Yeah." "All right, well, let's..." "see what other gifts you brought us." "[coughs, groans]" "What a mess." "There is a lot of blood." "Keep packing'." "She's hypotensive, Alex." "You better find that bleed fast." "Yeah, I know." "Here it is." "Whoa!" "The head of the pancreas is crushed." "There's a tear in the portal vein." "I'm gonna have to do a whipple after I fix the P.V. tear." "Removing the duodenum, antrum of the stomach, half the pancreas..." "that's gonna be quite a surgery." "Yeah, that miracle can come anytime now." "Okay, officer, what happened exactly?" "We were on our way here." "On delivery to the pediatric ward." "We just got hit out front." "Yeah, he came up behind us, but he couldn't stop on the ice." "Plowed right into us." "Trunk got smashed in with the toys in it." "Any memory loss?" "Double vision?" "Oh, just a headache." "Little better now." "Okay, well, I don't think you're concussed." "But you shouldn't be alone for the next 24 hours." " I'll keep an eye on him." " Good." "We'll be here till these are delivered." "Well, page me if anything else happens." "[jazz version of "Deck the Halls" playing] [laughter] Dr. Hamza!" "Get out here!" "Show us your moves." "You know, I actually, uh, promised I would help repair these toys." "It's... [plastic clatters]" "It's... it's for the kids." "It's... it... it's Christmas." "Oh, Shahir." "No, it's not as bad as it looks." "This might work to our advantage." "It came from the police toy drive." "Damaged on the way over." "I said I'd take a look." "They got to you." "I only said I would try." "It's an excuse for us to avoid everything Christmassy, hmm?" "Okay." "What did you do here?" "Oh, hey!" "Oh!" "It's a rollabot." "Oh, it's got a broken eye." "Rollabot?" "[imitates robot sounds]" "Molly had one when she was little." "She had one just like this." "And they were poorly manufactured back then, too." "But this is supposed to go..." "Well, its face is broken." "So if I could just straighten that out a little, that eye should pop right back in." "Sorry, what-what..." "what are you doing here?" "He's asymmetrical." "It's a plastics issue." "Um, but if you alter the alignment, the wheels won't work." "Okay, here." "Let me..." "let me take a look." "Thank you." "[sighs] Movement disorder." "Neuro issue." " Huh." " [chuckles]" "Zach:" "How you doin'?" "You feelin'-feelin' a little better?" "I was in there a long time, man." "Everything hurts." "That is your circulation returning." "[strained voice] Wow." "We might have to cut the suit off you," "Mr. McNaughton." "Brian." "No, please." "I-I still wanna surprise my kids." "May I ask, I mean..." " What was I thinking?" " Yeah." "It's a common question around here." "Thing is... a few months ago, I left my family." "Oh." "I'm-I'm barely 40, and..." "I don't know." "I felt trapped." "I-I don't go out to see bands anymore." "I drive a minivan." "My wife and I... the spark was gone." "Anyway, I just..." "I felt like I should get out and..." " Sow your wild oats?" " Yeah." "But then when I got out there, no one wanted my oats." "And it was hard, you know?" "I was lonely." "And so my wife... she just took me back after months of begging." "So a guilt-related chimney injury." "No one could hear me screaming." "I was in there so long, I passed out." "And then my wife lit a fire." "That got me screaming again. [coughs]" "The smoke was brutal. [inhales deeply]" "Sounds like smoke inhalation." "We should keep you here for observation." "Please, I thought you would just, like, clean the scrape on my head." "[coughs, groans]" "Something going on down there?" "No, the suit just got hitched up or something." "Look, you guys do what you gotta do, but I have to get home to see my family soon, okay?" "You and me both, buddy. [exhales deeply] [monitor beeping steadily]" "Laverne's family was at her house for dinner, waiting for her." "Coming in from Oshawa." "Probably gonna be a while in this weather." "She's not out of the woods, not by a long shot." "Her heart rate is not good." "I'm dying, aren't I?" "Um... it's about my next surgery." "I gotta take this." "Alex:" "Okay." "It's not over yet." "See that doctor in there?" "She's the one you really wanna have in your corner." "And the young man who was with me?" "Uh, he's fine." "He's very concerned about you." "I wanted him to come to dinner, be with family." "But then..." "Hey, you okay?" "I feel like I did when I lost my husband, like my heart stopped beating." "I'm not hearing anything." "Fluid must be tamponading the heart." "I can aspirate, but she needs a cardiac surgeon." "Who's on call?" "Uh, Dr. Gupta's in O.R. 7, but he's not coming out anytime soon." " Page Dawn Bell?" " Yeah." "Secret Santa gift is coming into work on Christmas Eve." "Get me a pericardiocentesis kit." "I need to aspirate right now." "♪" "[monitor beeping steadily]" "Heart rate's improving." "Hope that holds." "Dawn, still bad out there?" "Well, I slipped three times coming from my car and I can't feel my face. [monitor beeps]" "Well..." "I did the cardiocentesis." "She still needs a formal pericardiotomy." "Can you excuse us for a minute?" "I cancelled my Christmas Eve plans and came all the way through a storm for this?" " She's hanging in there." " She's circling the drain." "You're lucky if she's gonna make it through the night." "Put your feelings aside." "I can't." "And I don't want to." "She was out in the freezing rain, helping a total stranger." "We owe it to her to do everything that we can." "Fine." "I'm here now. [clipboard thuds]" "Scrub up." "[sighs]" "Alex:" "You hoping for any good presents this Christmas?" "Dawn:" "No, because I'm an adult." "I found a gorgeous silk scarf at that boutique across the street." "Anyway, I saw one there that would look so great on you." "Yeah, maybe if I was a fortune-teller, but I'm a cardiac surgeon who's trying to operate on a human heart, in case you haven't noticed." "2-0 suture." "Okay, I'm gonna put this last stitch in it, Alex." "Then you can take your patient back to the I.C.U." "She gets through the night, she may make it after all." "I-I heard about the storm." "I'm worried she might've got in an accident or something." "Uh, she's probably just having trouble getting here." "But I can make some calls, check with other hospitals, if you'd like." " You'd do that?" " Yeah." "What, uh..." "What happened to you, Aidan?" "I had leukemia." "My last Christmas was here, five years ago." "I was too sick to go home, so she took me down to see the tree, and..." "Next year she came back." " And you came back, too?" " Yeah." "She used to cry a lot when I was sick, but that last night by the tree, she was just... singing and smiling." "It was nice." "Well, I'm sure she's just having trouble getting around like everybody else." "But, um, I'll make those calls for you." "You know, just to be sure." "[whispers] Yeah, okay." "[woman on P.A.]:" "Code 2, second floor." "[tone chimes]" "Her pH level is down to 7.29." "Metabolic acidosis." "Her kidneys are failing." "Alex, with all that she's been through," "I really wouldn't recommend dialysis." "I know." "I didn't wanna give up on her." "I know that, but you don't wanna prolong her suffering either." "It's your call." "Well, the family will be here soon." "I will inform them of their options." "Dawn... thanks for not saying "I told you so."" "Okay, you gotta watch out for those old cans of cranberry sauce." " They're bad news." " Well... ♪ It's beginning to look a lot like botulism. ♪" "We got contact burn." "And groundsite burn." "That's a lot of voltage, Mr. Dempster." "Didn't have a problem with those Christmas lights before." "Well, now you have." "Think it's time to upgrade them to something from this century." "Heard from Dr. Timmins?" "Yeah, actually." "A tree went through his roof, so he is not going to be here tonight," " and I am stuck now." " I'm sorry." "I really wanted to start a new tradition with the boys." "Maybe next time." "[gasping]" "Okay." "Relax, relax." "Sit back, sit back." "Just breathe." "Just breathe, just breathe, just breathe." " [whispers] Okay." " [inhales deeply]" " Good." " Let's get some salbutamol!" "Okay, if that doesn't work, we're gonna have to intubate." "[muffled cough]" "You know they say the storm is easing up a bit." " Safe ride home." " I will." "I-I really hope that your plans were..." "Well, I just..." "I hope that you can make it back to your plans." "So do I." "Must be the family." "I'll go with you." "You don't have to." "In for a penny, in for a pound." "Hello, I'm Dr. Reid." "This is Dr. Bell." "Aaron Davis, Laverne's brother." "My wife Jamilla and our cousins." "How is she doing?" "Well, your sister has sustained catastrophic injuries." "Even after multiple surgeries, her chances of survival are..." "Can you tell me..." "I-I guess I don't understand what happened." "Apparently, she was delivering a blanket to a homeless man camped out under the expressway, and a car spun out and hit them both." "Listen, um, Laverne's boy, her only child, Gabriel," "He's... he's on his way here." "He's everything to her." "She... if she doesn't..." "What Aaron is trying to say is... [clears throat] [voice breaking] if she doesn't make it, we're hoping" "Gabriel will at least get the chance to say goodbye." "It's good that you're here now." "If either of you are in touch with Gabriel, you should tell him that he needs to get here as soon as possible." "[crying]" "She's always bringing home strays, looking out for people, especially family." "No act of kindness, no matter how small, is ever wasted. [sniffles]" "That's what she always said." "[indistinct conversations] [clears throat] So..." "No sign of your mom at any emergency rooms." "That's good news, right?" "[whispers] Yeah." "Mom..." "Mom used to put my name on an angel like that." "["O Tannenbaum" playing]" " Excuse me." " Mm-hmm?" "Um, you're here every year, right?" "12 years running." "The tree is my baby." "It's very beautiful." "Um, would you happen to remember a woman who comes here every year, alone?" "Um, puts an angel on the tree with her son's name, Aidan?" "Oh, yeah." "You mean Shona." "It was so sad, her losing that sweet little boy." "Yeah." "Has she been around?" "No, and I wonder if she'll even come" " in this awful weather." " Mm." "Her baby must only be a few months old." "Her... her baby?" "Yeah, she told me she was pregnant last year." "I hope that family can move on after all that grief." "Uh... thank you." "Sure." "She has a new baby." "She's not gonna forget you, Aidan." "Trust me." "Hey, you-you want me to put your ornament on your tree for you?" "I never..." "I never really cared about that." "It's just... [sighs deeply]" "Mom moved on." "Maybe I should, too." "[inhales deeply] Hey, doc, thank you so much for earlier, man." "That scared the hell out of me." "[coughs] Your airway almost completely shut off." "That would scare the hell out of anybody." "But... you're doing better now." "[exhales sharply]" "Barring any further complications from Santa's ill-advised stay in a chimney." "Your kids still believe in Santa?" "Probably not much longer." "You know, once the oldest one goes, you know?" "Yeah, my kids are... they're kind of at the same place, I think." "This is probably the last year. [coughs]" "So you think I'm still gonna make it home in time for Christmas?" "We're gonna do our best to get you out of here right away." "Awesome." "How 'bout you?" "Well, I was supposed to have my boys tonight and tomorrow, but I don't think it's gonna work out." "Yeah, because of idiots like me clogging up your E.R." "To me, you were trying to do something cool for your kids." "People come in here for way worse than that." "You know, I got a lot to make up for." "Kids are resilient." "They won't dwell in the past if you don't." "You believe that?" "Dana:" "Alignment's good." "Shape is fine." " It's not the motor." "Try again." " Okay." "Here we go." "[robot whirring] Ugh." "[robot speaks indistinctly]" "Dr. Hamza, Dr. Richardson wanted you to know that she's here." "She got pulled into an O.R." "Right." "Thanks, Jackson." "I kinda wish she stayed home." "Really?" "There's no place else you'd rather be?" "Well, the truth is, I was supposed to spend the evening with my boyfriend and his family..." " all 26 of them." " [whispers] Oh, my." "And they're nice and welcoming and huggy, but..." " Asperger's." " A little too intense, huh?" "Yeah." "Yes." "Oh, hey." "Nice little workshop you got going." " Yeah." " Nearly done?" "Coming along." "One toy?" "You've only fixed one toy in all this time?" "[laughs]" "Well, you know what they say..." "never rush a surgeon." "We are aiming for this Christmas, you know." "Really?" "It's not ready." "Okay, listen." "They will get fixed, okay?" " Trust me." "Thank you." " You can't be serious." "Hey, do we tell you how to hassle people?" "[door opens] [indistinct conversations]" "Um..." "That lady who got hurt with me, she's gonna make it, right?" "Uh, I'm-I'm not allowed to discuss her condition." "But if she was all good, you'd probably say so." "I'd really like to see her if I can." "I-I'll have to check with her family." "Then forget it." "They wouldn't want me in there." "It's my fault she's hurt." "No, don't blame yourself." "You weren't the one driving that car." "If you see the lady's family, please tell them I'm sorry." "Please don't let him leave." "Hey!" "Hey, wait!" "Wait." "Um..." "Listen, I will tell you what I can, when I can, all right?" "But in the meantime, just-just rest easy." "And, uh, try to stay warm in here." "Okay?" "I'll-I'll come see you when I can." "[pats arm]" "Jay's always had his troubles." "I knew he'd need extra help." "I could see it coming when he was 12." "Wait a second." "You know him?" "He's my nephew." "My brother's kid." "I was trying to bring him home for Christmas." "Jay and my son Gabriel, they-they were best friends growing up." "So I'm taking it that that's not the first time you visited him." "He left home two years ago." "He just vanished." "A few weeks ago, I see him near Moss Park." "I was looking and... we talked, and I-I felt like we were getting closer." "But he still has a hard time trusting." "And he has a mental illness." "He shouldn't be all alone out there." "Not today." "Not ever." "[monitor beeping steadily]" "She holding on?" "I just spoke with the family." "Her son is still 15 or 20 minutes away." "That's pushing it." "If she codes..." "We can't revive again, even for her son." "It would be inhumane." "I think it's time to bring the family in to say goodbye." "I was so sure that I could save her." "You were hoping for a miracle." "Mr. McNaughton." "[curtain rings swoosh] Your imaging's clear." "You're free to go." "My junk's messed up." "Uh..." "Would you mind if I examined you?" "Yeah, I just..." "I think I've suffered enough humiliation tonight, Dr. Lin." "Wasn't exactly on my wish list either, big guy." " Is it the tree or the decorations?" " Decoration." "The left one." " Would you mind?" "Please let me..." " Ah!" "I'm-I'm sorry." "I-I don't wanna be ridiculous about this." "I'm just a little shy, so..." "You think Dr. Miller could look?" "Dr. Miller?" "Yes?" "Brian is having some significant pain in his groin." "Brian, what's up?" "[exhales sharply] [siren wailing in distance]" "Whoa." "Oh, it's big, right?" "Like, that's really big." "It's safe to say that your blood supply was compromised when you were in the chimney, yes." "But the circulation's back now, right?" "And that should be a good thing, but if you don't get up to the O.R. with Dr. Lin now, you're gonna be walking out of here with one less jingle ball." "Oh!" "Oh, my god." "And before you ask, I can't do the procedure." "But Dr. Lin can." " You're in good hands with her." "Brian:" " Right." " She's got a very delicate touch." " Thanks." " Surgically, I mean, so..." " [whispers] Okay." "You just have to sign a consent form" " and you can go up now." " Yeah, that's okay." "That's good." "Dr. Lin, please, if you could just save my manhood..." "Okay, well, just relax." "It's a very simple procedure, okay?" "Simple?" "Testicular torsion." "That's one for the bingo card." "Zach:" "Mm." "♪ [indistinct conversations]" "Can I have one of those?" "Oh, sure." "Making a wish for someone special?" "Yeah, for, uh, for Aidan." "Oh, that's nice." "Mom?" "Betty?" "Oh!" "What a cutie!" " [coos]" " Hello." "Hi!" "This is Jamie." "Jamie, how are you?" "We didn't miss the carolers, did we?" "You are right on time." "And this doctor made Aidan an angel." "Hi, I'm-I'm Dr. Harris." "This is for you." "She suggested we, uh, make one for Aidan in case you couldn't make it." "That's so sweet." "Thank you." "I nearly didn't, actually." "Yeah, must be kind of tough getting a baby out of the house in this kind of weather." "Oh, no, this one, he's-he's up for anything." "It was me." "I've been a mess all day." "Yeah." "Tough time of year." "Well, ever since I've had Jamie, I-I miss Aidan more and more." "[voice breaking] He was always looking out for others, even when he was sick." "Especially me, I think." "Sounds like a sweet guy." "He was." "He was an angel." "And he would've made the best big brother." "[coos]" "You've done so much for me, like never telling Aaron about that thing." "It was one little kiss at an office party." "Let it go." "We love you so much, Laverne, and we will miss you... every single day." "I wish Gabe were here." "She loves him so much." "He should be here." "He's okay." "I can feel it." "But I'm not." "Dr. Harris, I think it's happening now." "[monitor emitting continuous tone]" "[crying]" "She's dying now, isn't she?" "[mutes monitor]" "[sighs] Oh, no." "No!" "Jay." " Hey." " [crying]" "Hey, you're part of the family." "Okay?" "You should be in there." "Your family needs you." "I-I can't." "I can't go in there, not now." "They don't need my problems." "Jay, Jay, Jay, Jay, Jay, come on." "Come on, your aunt thought they needed you, okay?" "She thought they needed you very much." "Is Gabriel here?" "I don't know." "I don't know." "I will..." "I'll find out, okay?" "Don't go anywhere." "Just stay here, okay?" "Don't move." "Wait right here." "And... done." " Hmm?" "Mm." " Oh!" " Very nice." " Great." "Dana:" "Hey!" "[laughs]" "Perfect timing." "Nice job, you two." "Well, Ms. Sloan, go spread cheer and good will." " Yeah, bit of a hitch there." " She's gotta go back out." "Downed power lines." "Dana:" " Oh." " All hands on traffic control." "Oh, but if you're out of commission, then who's delivering the toys?" "Oh, no, no, no, no!" "[laughs] No elfin' way." "Costumes are stretchy and really comfortable." "They've got vents at the crotch for maximum breathability." "It's better than getting hassled by the cops every time you drive to work." "Don't you think?" "[monitor beeps]" "♪ [exhales slowly]" "Hey, Ma." "Sorry I'm late." "I'm Dr. Reid." "This is Dr. Bell." "We've been treating your mother." "We did everything that we could." "Will you please... may I have a moment with my mom?" "Of course." "[machine beeps]" "♪" "[knock on door]" "The, uh, the young man who your mother was trying to help out, he wants to pay his respects, if that's all right with you." "Yeah." "Jay?" "It was you?" "She found me." "I..." "I've been on the streets." "She was trying to help me." "She wanted you to come home." "I'm so sorry I left." "Out there, I wasn't anybody else's problem." "Come sit with me." "[chair wheels roll]" "Come on, sit down." "[sniffles] [exhales deeply]" "I never thought we'd see you again." "[exhales slowly]" "All I wanted was to see them together again." " [Jamilla gasps]" " Jay?" "[sniffles] Oh, my god." "[crying] Oh, baby." "[crying] I'm so sorry." "Oh, baby." "If I wasn't out there, it never would've happened or anything." "Don't say that." "Don't say that." "Laverne always said you'd come home." "She made it happen." " Might actually be it." " Yeah." " Hey." " Hey!" "Heard your orchiopexy went well." "Yeah, yeah." "Still carrying a full package, thanks to Dr. Lin." "They're a little... supersized." "Maggie:" "The swelling is gonna go down soon." "So if you want to disappoint any future children, it's still an option." " Ignore him." "He's projecting." " Mm." "So you want the good news or the bad news?" "Oh, I think I want the good news, yeah." "Okay, good news is that it was an outpatient procedure, and you are free to go..." "As long as you agree to the bad news." "Which is no heavy lifting or strenuous exercise for the next week and no sex for the next month." "That's no problem." "But it wouldn't be Christmas unless we had some extra, extra good news, so we got it laundered here right at the hospital." "That's awesome!" "You guys are the best." "Seriously, I would get up and hug you." "But the, you know, the swelling." " [chuckles]" " No, we get it." " Yeah." " Go." "See your kids." "You guys are awesome." "I know you feel like a bad dad, but you helped that guy be a good one, so..." "That's gotta count for something, right?" "Sure." "It does." "Dad?" "Jacob." "Oliver!" "What are you guys doing here?" "Mom drove us." "She talked to one of the doctors." "She found somebody to cover for you." "What's her name?" "Oh, she's one of your best friends." "Maggie." "Yeah." "She is." "Mom said you couldn't come tonight 'cause you were helping people." "But we didn't know she meant Santa!" "[deep voice] Oh!" "Ho, ho..." "Ho, boys!" "Your father is one of the best doctors" "I have ever met, and that includes my personal physician in the North Pole." "What was wrong with you?" "Oh..." "I just needed a stitch in my sack." "Safe to say, Christmas would not have happened without your dad." "You're not the real Santa, are you?" "Gotta go." "Ho, ho, ho." "Choir: ♪ Angels we have heard on high ♪" "♪ sweetly singing o'er the plains ♪" "♪ and the mountains in reply ♪" "♪ echoing their joyous praise ♪" "♪ gloria... ♪ [voice breaks] Take care of my mom for me, okay, little brother?" "♪ in excelsis deo ♪" " Bye, mom." " [inhales sharply]" "I love you." "♪ gloria... ♪" "♪ in excelsis deo ♪" "♪ angels we have heard on high ♪" "♪ sweetly singing o'er the plains ♪" "♪ and the mountains in reply ♪" "♪" "I guess this is it." "Tell Gabriel to keep up with his studies." "A-and tell Aaron and Jamilla to just go slow with Jay and get him help." "You know what?" "they'll... they have each other for all that." "They'll be fine." "What about you?" "I don't know." "I guess I'm scared." "I mean, people have always said that I'm so good for looking after people." "But really, I'm just terrified of being alone." "Know what?" "I think it's about time somebody did something nice for you." "Hey." "You're still here." "Yeah." "Um..." "M-my mom left." "It's just kinda... [inhales deeply, exhales sharply]" "Hard to go, knowing that it's the last time." "[indistinct conversations]" "Right." "Well, you know what?" "I'm kinda glad you're still here because, um, there's someone I'd like you to meet." "Aidan, this is Laverne." "Hello." "See, here's the thing." "Um..." "Laverne was also a little bit nervous about..." "leaving, and..." "I kinda thought maybe you two could help each other out." "Okay." "Okay." "Sure." "Merry Christmas, ma'am." "Merry Christmas, Aidan." "♪" "[hearse door closes]" "Dawn, I really got caught up with that patient." "I don't know why." "I just..." "I guess I hoped that..." "I know, because you are the patron Saint of lost causes." "Yeah, I've had a few in my life... my brother, my mother." "But..." "I shouldn't have wasted your time." "And you also may have noticed that I'm a complete failure as a Secret Santa?" " You didn't get a gift this year." " Hmm." "I wondered who the lucky person was that got me in the draw." "I really am sorry that I ruined your plans." "My dad canceled on me, so my plans were to drink a couple glasses of fumé blanc and watch "Love Actually." [laughs]" "I'm really glad that I came in tonight." "It's no small feat teaching a cardiac surgeon something about heart." "Merry Christmas." "You, too." "[sighs]" "♪" "No act of kindness, no matter how small, is ever wasted." "[Daniela Andrade] ♪ have yourself a merry little Christmas ♪" "♪ make the yuletide gay ♪" "♪ from now on... ♪" "There are supposed to be three ghosts." "♪ troubles will be miles away ♪" "Know where a guy can get some, uh, Kung Pao chicken around here?" "Um... ♪ as in olden days ♪" "You can't exactly eat in your present condition, but, um, I think there's a movie playing in the fifth floor lounge." "Toda raba." "Enjoy your day." "♪ gather near to us once more ♪" "A little late for coffee, isn't it?" " It's just a quick boost to get me home." " Hmm." " Want a sip?" " Sure." "♪ if the fates allow ♪" " Rough day?" " Mm-hmm." "♪ hang a shining star... ♪" "Thanks for all your help." "♪ on the highest bow ♪" "And don't tell me you were just doing your job, because I know you weren't." "♪ and have yourself a ♪ ♪ merry little Christmas ♪" "♪ have yourself... ♪" "Merry Christmas, Alex." "Merry Christmas, Charlie." "♪ have yourself a merry little Christmas ♪" "♪ now ♪"